I have received a Touchbook 9.7 for the first time. Im told it does not switch the screen on no matter how many hours I leave it on for charging. I has been left unused for 2 years. I feel I need to change the battery and try opening it. I do not know where the battery is. Can you show me where the battery is to replace it and try.
hi, i get this product, and the batery end ,my cousin gime the plug to ac from his ipad and can turn on my touch book , even wen conec a computer of my grandson , i want to know why , happend this error , i need torn on my product or open the information , can you help me please, i want to know if i only charge my touchbook with own charger and why can open the produc trhought the laptop of my gand son .
I have a problem with the ear phone port/jack on my touch book 9.7. Sent email to support but no joy. I thought it was the ear phones as only one was working. So bought new ones and problem still exists. You have to move the jack around but then it just starts again. Any advice.
AnonD-161855, 04 Jul 2013I just bought this tablet and I'm having trouble activating the GPS, there is no option to tur... moreYou should ask firstname.lastname@example.org. Their tech support team is great.
I just bought this tablet and I'm having trouble activating the GPS, there is no option to turn on. Anyone have any idea what could be the problem?
Anonymous, 22 Feb 2013Hello Snoff. Please contact us at email@example.com for technical assistance.thank U. I just pressed it, it was working after.
snoff, 15 Feb 2013It's a very good Blu Touch Book. After one month ago of use, he stopped and cannot charge. Wha... moreHello Snoff. Please contact us at firstname.lastname@example.org for technical assistance.
It's a very good Blu Touch Book. After one month ago of use, he stopped and cannot charge. What should I do?Who to contact? Let someone help me please! I need your help.
I have a BLU touchbook 9.7, after having it for a month the wi-fi does not connect anymore. Can someone assist with this.
Battery backup is too low.in the specification battery backup is 15 hr but actually battery backup is near about 6 hr.