I experienced similar issues with Wi-Fi;with battery life with restarting and updating. Most frustrating was the 2nd SIM slot not working.
On inquiring I was told that this phone needed a software downgrade (non service provider specific) if I want to use the second SIM option which to me was vital.
In South Africa Rugged phones in Fourways did this as the Cat agent, and at no charge.
To my surprise this has solved just about every issue I have ever had with the phone and it's really a pleasure dealing with Ruggedphones.co.za. The Android version is v.6 Generic and the phone's own firmware get changed.
I hope this helps some people.
Bole, 04 May 2017My phone is allso restarting by him self. I try turn off internet and then is ok! That means... moreI have had the exact problem. Vodocom has had my phone twice and refuse to acknowledge any fault or replace it. Not sure what to do but I want to scream.
AnonD-666560, 03 May 2017Thought that the S60 was a rugged phone. After less than 8 months the phone was falling to pi... moreMy Speaker mash covers come off to. After two months of having this phone. I wish I got a Samsung or sony.
JOHANN, 02 May 2017Good day, I bought a new phone in January 2017 from vodacom and with full battery the phone co... moreMy phone is allso restarting by him self.
I try turn off internet and then is ok!
That means Internet (wi fii and 3g/4g) is problem
JOHANN, 02 May 2017Good day, I bought a new phone in January 2017 from vodacom and with full battery the phone co... moreHi Johann
My battery lasts 3 days,have you contacted Ruggered Phones Or Cat SA they told me there is a 2 year warranty
Thought that the S60 was a rugged phone. After less than 8 months the phone was falling to pieces. Charging cover fell off. Speaker mash covers came off. Power and sound buttons not working. Very disappointed.
Good day, I bought a new phone in January 2017 from vodacom and with full battery the phone completely switched off during the night.
The only way to get it restarted was to push the reset button at the back with a pin.
Initially I thought it was some kind of setting or app but after it happened several times, I took it back to Vodacom South Africa in Johannesburg.
They did a software upgrade and could not find any other faults.
I received the phone and while setting up all my apps and settings it informed that updates are available.
DonÂ’t know how that is possible but I proceed with the updates for more than 500 FIVE HUNDRED MEGS.!!!!!
While I was busy with settings and update, the phone switched off but I only had to put the pin in and it worked.
That night it went dead again and I took it back to Vodacom.
Today after 11 days they informed me that they could not find any problems.
I wanted them to contact Cat and discus this problem but apparently they did not.
Please can you help me.
The phone is under guarantee and I do not want to suffer like this.
What can be done.
Had the same problem . Got un inside TVE water les than 1 meter and when I went out muy phone had turned off. The frontal and back camera got condensation of water inside and now muy phone has got into a bootloop problem. When I try yo turn it on a message of battery temperature too high appears and it keeps turning off. Bad luck I bught this phone. My initial expectations of the phone are gone nos.
Bole, 27 Apr 2017Android is 6.01Now is 6.01
Enebody for sugestion how to install old software android 6.0???
advocate, 26 Apr 2017Me to had a same experience with my Cat s60 phone. tried 10 mins in swimming pool... took few ... moreNo use by keeping it in rice, I tried it and failed. you have used in water for 10 mins but my phone turned into scrape by using in water for only one minute and that too at half meter water depth. I can understand condition of your phone. send your contact details.
My Cat S60 is restarting 5 or 6 time in 24 hur, after upgread new software. How i can instal old software
mpinto, 31 Mar 2017Dear Bob! I agree with you that that my phone has a problem, the problem is inbuilt and it was... moreMe to had a same experience with my Cat s60 phone. tried 10 mins in swimming pool... took few photos ... kept aside after that... later after 10mins checked the phone to see the pics taken ...bad luck.. dead screen... blue light blinked for some.. then red one.. thereafter after two hours the screen got on by itself but the phone was not restarting... now its 3 days in rice pack..still their is moisture in the camera glass... Cat S60 is not water proof i think... is ther any service centre in India..
Can anyone compare the speaker to this phone with another phone? Too bad that the S60 has the loudest speaker in the world of mobile phones
Ben, 16 Mar 2017How do you plan to sell it if it already exploded?sell the new one
Bash, 22 Mar 2017Your story has a lot if gaps in. theres no gaps ive send it to cat and they confirmed that the phone did blow and it was a factory fault so they send me a new s60 phone but now the new one also have problems its restarting by itself goes on and off sometimes dont wanna go on again and have to reset it come on cat thought this phones is rugged
I love this Phone. Here is why. I come from high end phones since the pocket PC phone edition. My last phone was a note 4 witch I hung on to until the end. I miss my IR blaster... RIP. Since I'm in electrical construction I thought I would try this one out after breaking two screens with in a month of each other. First thing I did was get it wet... It detected the water and worked fine after that. Its a heavy phone and a bit slippery. A week after receiving it I left for Thailand for a month. I was hard on the phone. swimming pools, ocean water, sand from the beach, doped many times. I took it snorkeling at choral Island and filmed my whole family for hours and it still had battery life when we got back to the main land. I have no screen protector even after that there is no scratches. The glass is tough. Today I was on a blue tooth call for over 72 min straight and I still have 75% battery after I got home. Often I only need to charge it every other day. I read all the negative reviews here and can only assume they got a lemon. Or a knock off. I do wish the second sim slot worked. Hardware interfaces by the way are not always fully integrated in to the chips on the main board. Many components on a cell phone are not built specifically for that device. The Sim and SD hardware apparently were sourced from else ware to save cost. That being said the durability, battery life and Cool factor far exceed any draw backs. I get lots of people checking out my phone. I hope they come out with a larger screen in the future and an IR blaster and while there at it a USB C connection would be cool. More utility for the working class!!!
This is the worst phone I had,went from Sony and is very dissatisfied!!!
Heya Folks - just got 48 hours ago this beautiful S60
Anyone please help in how to remove the Google white bar from the main screen ?
I wen to Settings/Google app / but the ''Disable'' is not active (only the Force Stop is active)
Thank you anticipated
Have had this phone for 3months now bought it for my husband to start the summer with a decent phone. Footing a big bill for it im not impressed that it is not staying on. It has yet to see a real rugged construction lufe as the season begins end of this month heavy. The ohone shut off the first time and we reset the battery an voila it worked..... For a week.... Then it shut of again an could only be used while plugged in.... Now not at all. Very frustrated and unsure what to do. I read some reviews on the next lowest model and they are not good. My hubby needs a good phone. An up until thos problem this phone has been a godsent and he loves it but is very upset. It is a business phone for him and he uses it for emailing and pictures and keeping in touch with clients. Thats it... Whats weong with it and how to get fixed. If cat sends a new phone i dont want the same problem but am concernwd it will happen again :( not sure a downgrade will be nearly as impressive as this phone has been until now...