I had purchased a Coolpad Dazen 1 mobile from Snapdeal.
The mobile was working fine till now and suddenly the network signal went off.
A factory reset of the phone was done and it did not rectify the problem.
It was taken to the service center for repair, (Shrishti Services) in Rajajinager,
Bangalore. They did not accept the mobile stating that the IMEI number was not being
displayed. I called customer care and was informed to write an email to the customer
service email ID to get my mobile serviced.
There is no reply from customer care email ID (email@example.com &
firstname.lastname@example.org) to any of my emails since a month.
They even do not provide SR nos for any of our emails.
The Contact center never provide details of the CSR person or email.
It is like connecting with a black hole.
The handset has never been dropped and has been carefully used.
There is not even a single scratch in the mobile.
The mobile is still under warranty and COOLPAD is not SERVICING IT.
I strongly suggest everyone NOT TO BUY A COOLPAD MOBILE.
YOU WILL NOT GET ANY SUPPORT later!
if your phone takes more time to charge than change your charger becz same prblm i also had face so change charger
How about coolpad note 3 Lite?...How about the battery??? will it gt hot very soon?
Dinesh, 31 Jul 2016My phone is full charge take over time plz helpIs battery too much hot
ankit kumar, 05 Aug 2016very bed service in rajasthanSame here in Surat
Fault is Coolpad. they have part only for new device not for us who has problem during warranty period. say wait for 1 week all time and almost 2 month pass but their 1 week no over..
thuuuu coolpad company ..
AnonD-565482, 06 Aug 2016We all coustomer should have Complained agianst this fraud company.So That Other Coustomer Avo... moreplease dont buy coopad any mobile.
service very poor and part not available upto 2 month. on call support they say drop email you will get reply but than no one reply..
Better to go with good brand than this Fraud company.
hot hot hot very hot pad.
other features are good.
solution is to buy flip cover for it.
We all coustomer should have Complained agianst this fraud company.So That Other Coustomer Avoid such type of product . My Coolpad note 3 Lite doesen,t work properly, So please Don't Purchase it .
my coolpad note 3 batterry has been swollen. Is there anything I could do to replace this battery or phone? I owned this phone in March 2016 through online shopping.
Slow work on this mobile phone and many problam very hating this phone then connecting xender
i have purchased coolpad note 3 lite it for 2mnths worked properly but after that there was a problem in it. and for 1mnth it is with the service center there service is very slow.i will suggest all others not to buy product of these company and better to prefer others like samsung or apple they are high price but they have a good service. so never think of buying a product of coolpad company