Cool pad note 5 is heavily hanging while browsing and listing songs and seeing the vedious.
1.The system is very slow.
2.When answer the I can't hear anythingat some times.
3.There is a mic problem heavily.
Anonymous, 28 Mar 2017Very late of broblam this phone system optimisation more times of phone and mobile hangVery very bad, internal problem heavy system very slow and over hang, customer service centre responsible very bad, our service very bad, mobile service centre not good, small mic problem service for 15 days, but after service mic totally not working. This mobile purchase after my mind totally affected. So everybody don't purchase for this mobile. Company side not single support for any small problem.
I had purchased a Coolpad Note 5 on 16th January 2017.
Within few days of purchase I started facing the following problems with the phone -
1. During a call I am not able to hear the other persons voice.
2. I am not able to receive the call by swiping.
3. If the phone is switched off and then re-started, multiple icons of the apps are created. The number of times the phone is switched off and then re-started, that many number of icons are created.
4. Call drop
Facing the above problems I visited the service centre at. They told that there is a problem with the mic and the touch screen and they will format and do a software update. They took about 10 days to repair the phone. I got the phone back and the very same day I started facing the same problems.
So I called the customer care (highly irresponsible) from the service centre itself and told them about the above issue and asked for a replacement or refund. However, they told me to give it back to the service centre and the the senior person on the line gave instructions to the engineer at the service centre. He also told me to mail the issue to firstname.lastname@example.org and after mailing I got the following reply -
Apologized for inconvenience, As reference your email, We would like to request you please visit again at same service center and submit your handset for further resolution, We would also like to request you please share your handset complaint number after submit the handset."
Now, I have to spend Rs. 200 on travelling on every visit after already having spent Rs. 11,000 for the phone. Still I went to the service centre again they kept it for 10 days and now again the same problems are occuring.
There at the service centre I met another person with the same model and he was facing the problem of call drop.
I called the customer care they are saying we don't have policy of refund. At least I deserve a replacement and if not replacement I deserve a refund.
So beware do not purchase Coolpad Note 5 phone.
One issue is in this phone Camera Folder Picture are after sometime convert black thumbnails .please fix this issue. When convert picture black thumbnails they do not see the original picture only show black thumbnails .
I have a small issue in contacts on dual what's app what's the use of giving dual app
Ansar Ali, 27 Mar 2017No, do not buy there is call drop issue in this phone. This mobile 4g calls no and heat problem one month later
varmahesh, 25 Mar 2017Trust me friends, please do not buy this phone if you really care for your time & money. I... moreSitting with customer service guys has become routine. Call drop has started. I thought it was idea's problem. Now i know its not just me alone.
Hey.i want to buy phone around 10000 is coolpad note 5 good or not ......tell me your reviews about it ....i have already note 3 and it's working good ...
How to silent and mute the phone? When m putting it on mute mode it is still on vibration mode. .. idk what's the issue.. plz sumbody help..
Problem in video calling occurs while video calling green scren occurs how to fix it
Give some suggestions
This phone will not work in most countries, it did not work in US on AT&A, on T Mobile it will probably work on 2G, Avoid this phone if you plan to use it while travelling abroad, I had a bad experience with this, otherwise phone is good.
The slowest phone in the world, it takes 10 seconds to open one application.... Frustrating frustrating frustrating frustrating frustrating frustrating frustrating frustrating frustrating....
It does not even have sim toolkit Icon..you cannot manage your SIM. Using it in Kenya and am disappointed
Friends I am Ravi Shankar from Gurgaon and I m using Coolpad note 5 last 4 months. And I m facing heating problem. My all family members is using Coolpad mobile . But I m not happy this mobile.
am using from last 2 months ..coolpad note 5. simply easy to use.. fast charging mode is good . battery backup impressive better than all other in same range
front camera experience is fab.
and all new 6 version & many other features .
must go for it if u want a good phone in 11,000rs range,..