THESE ARE THE STEPS TO DO A RESET WITHOUT LOSING UR DATA...
If u really want to hv good performance u hv to reset after update in my case it was hanginng n some how it was showing wifi on all time in my battery stats so i did a reset n it has been good aftr tht.
This will also solve unread message problem n u wl not face any issue with NQ security.
1. Download an app called "Super Backup" from play store.
2. Open Super Backup go into apps backup then select all the apps u hv installed by ur self n u dont want to download again frm playstore and click on backup.
3. Now go into settings -> system backup -> select everything n start backup
4. By now u hv backed up ur apps n contacts n messages
5. Go to settings -> Backup and reset -> Factory data reset -> just click on Reset Phone
Note: DO NOT click on Format phone storage or u will lose all ur data
Now after u hv done the reset it wl strt fresh u hv to login into ur google account to start with the phone
Now go to settings -> System backup -> now select the restore tab on top of screen, it will show u a backup file with its name as date and time just select it click on "Restore File"
By doin this u wl get all ur contacts messages n call logs back
Now for the apps...go to the play store download Super Backup as before
Open Super Backup n goto Apps Backup now again from the top of screen select archived now select all the apps u want to restore n click install.
It will keep on asking n just click on yes until all ur apps are installed.
Note: U wl not Lose ur whatsapp messages because after reinstlling whatsapp will automatically restore the messages from memory or it wl ask...
But u may lose ur progress in games if u rly care of it.
Apart from that phone works much better after the reset n it will ask for some app updates nothing much.
i am using this phone from last 15 days.. after kitkat update everything is fine. phone heating its not real issue its common in smartphones especially easily noticeble in slim phones. if ur phone getting very heat in normal use it is having issue. if u playing game,video or net browsing then its fine not to worry.exceed heating 45'c must take further action.
If anybody having bug with unread message notification here a solution. go to setting >app >all >click message > click force stop > click clear data > now back to home screen n dont open message app just switch off then on ur phone, still notification showing now just open message then close n back to home screen. ur problem solved.
Bitss, 07 Jul 2014Lots of bugs in Note2 and galaxy 4 update to kitkat also.Its strange is it the opearating syst... more@bitss its not the problem with OS . Its the problem with the customization. The Samsung, HTC,gionee etc they do customization on the stock android kitkat which you usually see on Google nexus , moto g etc they doesn't customize properly I.e lack of knowledge ,development and testing leads to bugs in customized versions.
Umesh, 07 Jul 2014@srini, u r rite, even i too updated kitkat on s5.5. same issues like ur's. Also, have u notic... moreI think factory reset should do the revert . But we loose data that's what I am fearing.
I am luckily one of the early user of S5.5 in India.
Using the phone from last 2 months. Phone has excellet and elegant design and its trendy. However I have observer the following problem with the phone during my hands on experience with the phone.
1) Phone has a heating problem
2) Some time when switching from wifi to 3g data link do not get up
3) Phone has some serious software bugs
4) FB was not working for initial few days but I got update for it
5)Whatsapp was not working and I had to factory reset the phone thrice .
6)Touch is not so excellent . Do not expect the touch quality of high end phone.
y in that mobile memory slout is nt available im soo sad for this plz im requesting to honur plz lunch another s5.5 with expandable memory with 64gb
rosh, 04 Jul 2014after the kitkat update i am facing issue with MQ mobile security app... its jst crashing and ... moreI was also getting a same problem with NQ security but when i went to setting of nq security where we can disable the application in down side you ll see clear cache.....just clear it out and then you ll see its working....
Yeah i agree with the below after the Kit Kat update
1) Network is not as strong as before. Even my wifi struggles. I guess the older radio rom was better.
2) Notification bar sometimes turns white when using dolphin browser/whats app if ur using nova launcher.
3)Overall slightly smoother than before, cant tell the difference really.
4) Heating issue resolved. I played a game for around 15-20 mins it did get pretty warm but not as bad as it would earlier. All metal phones get warm when playing games is what i know. Even my friends htc one.
In other notes my battery rapidly charges from 86-100% i.e it increases by 1% every 4-5 seconds. and discharges equally fast from 100-85 below that it discharges at the normal rate. Do you guys have this problem too? their service center tells me this is normal.
Well after the update i found 3 major problems.
1 network is so unstable
2 battery drain cause of that network essue
3 unread message shown when not at all inside.
after update in kitkat heating issue solved??
battery backup improved??
pls let me knw.
pls drop me a mail
srini, 07 Jul 2014Lot of bugs in the Kitkat update...... :( 1)No unread messages in inbox but showing message n... more@srini, u r rite, even i too updated kitkat on s5.5. same issues like ur's. Also, have u noticed when u press home button, swipe the background apps, u will some some apps in black color. gionee developers should fix all the issues asap. I feel 4.2.2 jellybean was smoothier and better than this kitkat. Any idea how to move back to jellybean?
srini, 07 Jul 2014Lot of bugs in the Kitkat update...... :( 1)No unread messages in inbox but showing message n... moreLots of bugs in Note2 and galaxy 4 update to kitkat also.Its strange is it the opearating system or what else.
Lot of bugs in the Kitkat update...... :(
1)No unread messages in inbox but showing message notification.
2)Contacts doesn't synchronize with the dialer contacts, they show as unknown even if the contact is available.
3)Swipe from notification bar to settings bar doesn't work.
4)Some apps even installed doesn't have icon in appmanager, once we start the app from uninstall manager then the icon appears .
5)Double tap to awake doesn't respond properly.
6)Most worst of all font is very bad.
These are the things i have noticed from past a week I think still more yet to come..... :(
Thankz very much GIONEEEE.... coz f KITKAT update.... Firtly I am disappoint after purchase coz f heating and battery prblm... yesterday i upgrade to kitkat 4.4..Now i am really happy ... superb phone around 21K.. Slim design with two side gorilla glass 3 , powerful processor, good display (AMOLED),nice camera and good sound technology... GIONEE is no:1 mobile under 21000..
can anybody tell me about the heating issue is the phone heat lot or not
I recent update my Gionee Elife S5.5. After updation I found my phone became slow and usually hangs. Updated NQ Security Apps showing error.
i hav bought this gionee s5.5 phone yesterday,,i want to update the phone is it good after software update??
i read so many complaints after update so can any one tell me the right process to update
DnK, 04 Jul 2014I was also having problem with NQ so i backed up my data n did a reset now all the problems ar... moreDnK..can u help me with the steps that i need to follow to do the reset and backup...i don't want to loose any data...and is there any option by which i can go back to the old version of Android and again i can upgrade to KitKat ? i am still facing battery issues and heating probs..please suggest