AnonD-702115, 21 Sep 2017What are the ups and downs? Someone who owns the Google pixel XL tell me, please.You'll want to get a Speck case, or something grippy. The phone is very slick. It wants to jump out of your hand. Why can't these manufacturers make phones less slick... The Speck case works great and my Nexus 6P case protected that phone despite several drops. I expect the Pixel XL case to do the same.
The 6P had its issues, but Google customer service was beyond outstanding. I have no complaints at all with how they treat me as a customer. When the camera glass cracked, they sent a new phone, no questions asked. Software update caused an unrecoverable bricking, new phone in two days. Battery not charging? Free upgrade to Pixel XL. Maybe I get better service because I also pay for 2TB of storage, but they are always pleasant and cal me within a couple of minutes of requesting support.
I also find it's a lot easier to get help from people when you don't treat them like they caused the problem. All of these support people are there to help. They didn't make the device, they didn't cause the problem, they are just there to try to fix it. Most are very nice, humble people who want to solve your issue(s).
Is it annoying that the device has failed to live up to our expectations? Sure. Can you change the fact that the device in your hands has decided to not work as expected? Not without help. Are people you don't know more or less likely to help a person who is berating them for something they had no control over? In the case of Google support, I think they'll do their level best, even if you're a jerk to them.
After the disastrous two years I've had with the Nexus 6p I'd never buy a Google phone again. They have completely ignored their customers and to make it worse, the Oreo update has killed the battery and caused the phone to crash.
Ishu, 21 Sep 2017This phone is pathetic I am using since 2 months and believe me It's worst phone I ever used... moreI fully agree with this. Google should concentrate on software rather than hardware. Google pixel XL is example of abject failure of Google. Hanging frequently, no good ringtone no good camera no good back button. Very highly priced. No shop to fix the problem only online support available and that also very worst. During warranty period replacement is with refurbished model which may be older than your phone. So please do not buy Google phone
AnonD-702769, 23 Sep 2017I think you bought a chinese knock-off. The phone is very fast, there is absolutely no bufferi... moreNot necessarily, I had a Pixel XL since October last year and on my second one now. The first started of with loss of headphone sound, then all sound, then charging port before it died in it's sleep! Now this Pixel XL is having problems with the playstore and requires multiple restarts to get the playstore to finish updates! Definitely upgrading back to a Samsung!
Anonymous, 31 May 20174k resolution? fast charging? best camera? did google gave u different pixel phone than rest ... moreIt clearly says "UHD 4K" in back camera video resolution, in camera settings...
Ishu, 21 Sep 2017This phone is pathetic I am using since 2 months and believe me It's worst phone I ever used... moreI think you bought a chinese knock-off. The phone is very fast, there is absolutely no buffering when loading photos, and the battery goes for about 20 hours when using facebook, instagram, browsing, etc.
AnonD-702115, 21 Sep 2017What are the ups and downs? Someone who owns the Google pixel XL tell me, please.Best android phone I've ever had and I have had every Nexus since the beginning. Really fast, vibrant, clear screen and the first "Nexus" camera to rival and iPhone.
What are the ups and downs? Someone who owns the Google pixel XL tell me, please.
This phone is pathetic I am using since 2 months and believe me
It's worst phone I ever used
I must say Samsung is very promising brand in terms of cellphones
But Google !!!!you guys failed
I wish Google phones should be discontinued as soon as possible so ppls don't get cheated
Low battery life
Hangs too much
Every thing goes taking time for buffering even to see photos
No good reason to buy
And Google company will not be responsible for any complain you have regarding phone problem
They don't respond
I hate Google pixel XL
Hate Google phones
Good phone, I love it, simple and easy to use. No problem with the battery. Cool Camera.
Very satisfied overall.
I was very excited to get the new Pixel XL. Love the size, the picture quality. Using the speaker on a call is something to be desired. Everyone says I sound like I'm underwater. Also battery life hype is a joke.
Pixel 128gb xl is sh, 30 Aug 2017DO NOT BUY THIS PHONE OR THE NEW ONE THATS COMING OUT SOON. Youd think since google provides t... moreIf you can't open a PDF file by yourself, then you really have problems.
The phone is fine, and I am TOTALLY satisfied with my Pixel XL.
Pixel 128gb xl is sh, 30 Aug 2017DO NOT BUY THIS PHONE OR THE NEW ONE THATS COMING OUT SOON. Youd think since google provides t... moreCan you at least say what's wrong instead of bashing the pixel ?
I have one, and I am REALLY enjoying it !
And for the battery, if you are the kind of guy who sees "200 hours", and thinks that it will actually last 200 hours, you're totally lost.
AnonD-687499, 03 Aug 2017Hi everyone Ive just taken a contract for a Pixel xl, I'm a week and have no problems at al... moreDO NOT BUY THIS PHONE OR THE NEW ONE THATS COMING OUT SOON. Youd think since google provides the platform for android devices that theyd have a better or atleast similar software quality but nooo. Its not just about the phone not having an ip68 rating for the price point that should give you that feature, its not just about shit hardware, its also about their software. Can you believe that. Cant even open a pdf file talked to their support for an hour to no avail. This shouldnt be classified as a smart phone, it should be called a DUMB PHONE. I wish i could have it refunded would rather get a samsung phone even an older version like an s7/s6 would still be better than this pretentious phone hyped up by google.
Battary charge in 15 minutes for one hours is totally false I am use it s
Jeff, 23 Aug 2017I bought two of these. My wife's display cracked after only one week. She did not drop it and ... moreBad to know it, I was thinking about buying one of them and now after your review am going to decide on another one.
It's strange that despite that Corning gorilla glass 4 they come with both were broken, poor materils quality imo.
I bought two of these. My wife's display cracked after only one week. She did not drop it and it was in a rubberized case. Google refused to fix or replace it because they stated "it was not damage covered under the warranty". Now, less than six months after buying them, my screen had cracked. Honestly, I did drop mine but only from about a foot high onto a carpeted floor. Poor quality and terrible customer service if you ask me.