I have been a loyal HTC customers for over 6 years. I also am in charge of purchasing for where I work & purchase hundreds of HTC phones a year. So when you look at the business I give HTC it is about 30 grand a year.
This review is for my personal HTC phone. I purchased a HTC 10 through Sprint with one of those leasing plans in July. My phone just stopped working for no reason. One morning it was charged 100%, I made a phone call, put the phone down & 10 minutes later went to make another call & the phone was off. Never could get it on again. So I thought the Uhh Ohh protection would be a great idea.So I sent my barely used, in perfect condition phone to HTC. Last Saturday I received back a Frankenstein phone(buildaphone), spent 5 hrs on the phone with sprint trying to activate the phone. The meid & imei were completely different numbers instead of being one number off. I finally talked to a 3rd level engineer & he said no way this phone can be added to sprints database, even though it boots up & says sprint it is a gsm phone not cdma, he told me to call htc & tell them so send another phone. So I did & they told me their rma dept was not open until Monday. Instead of shipping me a new phone. So I called first thing Monday & they submitted a ticket to their escalation dept, told me I would hear back in 3-5 days!!!! No I am not joking any other company would have next day the phone because they screwed up. Not HTC!!!Oh & the lady asked me if I bought my phone at Walmart & if it was prepaid?! No it was a sprint phone that's what I sent you. What you sent back is not my phone at all.It is now a week later & I still have not heard from them, I still don't have a phone that works & I am still paying for a phone. I called again today & was told I have to wait to hear back from their escalations department. Anyone have any advice???? This is ridiculous, how does a company treat its customers like this? How do you spend 749 dollars on a phone to
not have one
Any help My HTC is still with august software update. My phone is bought in Saudi arabia and currently using it here in the Philippines. It an unlocked version. What i shoukd do to unlock it.
Best n always include price, 550$, but it's pathetic to see company who made windows image phones in 80's saw zenith n M7-M9, could not sustain its large pixel camera invention. Ultimately led to its down fall. HTC 10 is worthy of everything, still cutting price to break even. In contrast see Samsung fiasco of N7, no lessons learnt. Coral Blue color introduced with 880$ price tag. Still people will flock one year old model, but not for HTC 10 anymore.
Mukul Bajaj, 27 Oct 2016Iphone 6s+ is a much better optionI dis agree. My friend with Iphone6s Plus want to swap with my phone (HTC10). Battery life last 1 1/2 day
Anonymous, 28 Oct 2016What is better to buy either Sony xperia xz or HTC M10 Htc 10
James, 29 Oct 2016For all who still ask for opinion about htc 10 vs any other phone htc 10 or htc m10 is the be... moreI couldn't agree more with you I have had a Htc 10 also about 4 months now and it's been utterly bullet proof I have had no issues with it whatsoever it's a awesome smartphone.
ghodgeri, 24 Oct 2016Why HTC is not launching HTC 10 in dual SIM version anyone has answer for this.Because they don't want to improve their sales.
Anonymous, 28 Oct 2016What is better to buy either Sony xperia xz or HTC M10
For all who still ask for opinion about htc 10 vs any other phone
htc 10 or htc m10 is the best smartphone for 2016 for real usage , u can watch reviews or see an advertisement for other phones to be the best & ...
but trust me no any phone can beat HTC 10 , this phone is a beast in any single specification
reliable , super smooth and last you till it die after too long time
Finally , for are people who want to buy a new phone go with htc 10 without any question
Highly recommend this phone after 4 month of usage
Anonymous, 28 Oct 2016htc 10 or op3 ?What is better to buy either Sony xperia xz or HTC M10
Gregorio, 22 Oct 2016Does this phone htc 10 comes with earphone in the box? of course its not xiaomi it comes with headphones !!
Anonymous, 28 Oct 2016htc 10 or s7 edge
Without doubt go for HTC 10...if you dont trust us...then google reviews and check out youtube videos.
Best Android Mobile 2016
Mukul Bajaj, 27 Oct 2016Iphone 6s+ is a much better optionfor sure no
htc 10 is better than iphone 6s even better than iphone 7
htc 10 is the best phone in 2016
are you saying that 6+ better than htc 10 ????? you must be kidding
Mukul Bajaj, 27 Oct 2016Iphone 6s+ is a much better optionAre you kidding me?
ANN, 25 Oct 2016iphone 6s plus or htc 10Iphone 6s+ is a much better option