Hello HTC team,
Please have some responsibility to help your customers in resolving the issues faced by them with HTC product, i do understand there are millions of HTC users but please treat every customer as important one. I purchased cellphone and in a months time i faced battery issue and HTC team is just into fake promises. I am so upset spending 15k for a worthless cell phone. I lost my money and peace as well using this product. If you have some respect to your customers please help me in resolving issue and i cannot go to service centre always to resolve the issue as m not jobless to spend my whole day in your service centre. The very first time when i went to your service centre and got my cell phone back they promised me if same thing hapns next time you will help me replacing the product. But i dont even get reply for my emails.
v bad picture, sound quality....hangs up...no upgraded version available
Needs an upgrade a serious one it hangs with all other updated apps its a shit phone that's why they don't want to upgrade it.
very very worst phone ever,
1)poor audio jack(it will work only 6 months)
2)sound was very low
3)abnormal display(white patches)
4)camera quality not good(its not equal to 5mp but they are telling 8mp)
Actually one problem arise in my htc desire 616 dual sim i.e. if one person trying to call me..after sometime i pick up his/her phone.then i listen his/her words but my words are not audible to that person. So kindly suggest me the way to solve my problem.
heating problam bt service centre says its normal..... poor service
only one year,, my phone has broken.. cant load system and cant use again.. service centre in indonesia is very bad without diagnose and for service rp 1,5 jt.
i think for nominal rp 1.5 jt .. i can got new handphone another phone.
hahaha i think HTC desire 616 is the BAD phone... BAD super BAD.. un use less..
i has been disapointed with HTC
D, 22 Aug 2015ThanksThis phone is very good ,i use this phone i not take any problems in this phone ,,i am very happy achieve this phone
I have purchased this cellphone a year ago, and within that period I have applied to service center twice. At first battery charging space stopped working and I was given new phone. Some months later, I am again facing problems with the phone, it suddenly start hanging out and I am not able to turn it on. I'd not recommend anyone to purchase this phone, because besides the discomfort and nerves, it didn't give me anything. My feedback is 100% negative and will never recommend anyone to purchase this phone.
What about producers, I'd recommend them to provide high quality products to their customers all over the world, so they are not disappointed with the name HTC.
very bad phone.
hanging all the time
very low ringtone volume
the second one make the phone unusuable
plz do not buy