i am planning to buy htc desire 826..but after reading these comments i'm really confused..
I bought this phone n its vry fast performance. ................superb n thanks htc
I purchase a HTC Desire 826 on 20th May 2015 for Rs 24990 and insurance of Rs 1800/- and tampered glass of Rs 400/- and my IMEI No.is 357290060132293.
My mobile phone is showing the problem from the 8th or 9th day of paurchase like hang (normal problem ), over heating
( to that extent that you cant attend calls without earphones),
and the last but not least is touch not working ( which is really a very serious problem ).
A brand like Htc offering us such products that are really useless.This is my 2nd device
with Htc as i am an old customer and they cant treat old customer in good manner then how a new customer can expect that they will get the good service from Htc
Problems in services:
I transfer my device for replacment to service centre on 18/06/2015 and they assured me that they will replace my device. but when i reached to service center
exactly after 8 days they give me back my device after repairing that and
that device is so much dirty and they keep that device in that manner that i cant even explain.and the device is not working after repair
my device was looking like that i have purchased this mobile 1year ago. I just returned my device to Htc that i want my device replaced thats it.
They again assured me on 27June 2015/- to transfer your Mobile bill on their email id and they will approved my device for replacement on 28June 2015.
I called them on 28June, 29June , 30June continously ( twice thrice four times in a day) but i get the rply from them for waiting for 24Hrs and on 30june 2015 i
get the rply that please wait for 48Hrs.
and exactly after 48 hours i called them on 02 june 2015 i.e today . They told me that please visit service centre & your do has been approved and
you can go and take your do letter and when i reached service centre they told me that no D.O approved and i called them back & i was on hold for
around 20Minutes and after that again i visit to service centre and this time my D.O has been approved but again they make me dissatisfy by not having my full box of
my mobile phone i.e now i again have for 2 days for my htc box and do letter.
THIS IS THE SERVICES OF HTC
when i called to htc staff in starting it take almost 10minutes to connect with their staff and after that they make us on hold for arnd 10min , 15min ETC... for
every information i have to hold for half hour. i Just talk with htc staff to so much extent that I am felling like i am working in htc call centre.
now my D.O approved and again me have the complusion to purchase this mobile again but in real this mobile really having a lots of problem and this make their repo
down. I just saw around 50mobiles which have same problem as mine touch problem and i think that this problem is because of over heating when we calling anybody its
so much heating that mobile become wet because of Sweat near Ears. Please stop this mobile. and after DO approved i get my mobile back for replacement and as i already
mentioned earlier that they repaired it but stil its not working after repair again same touch problem.
I really dont want HTC again but complusion to purchase HTC:(:(:(:(
My oppportunity cost for this mobile is -------------> 25000( cost) +1800 ( insurance) + 400( tampered)+ 2000( 4 days salary from office as i have to take off from
office to visit service center)+ my amount which i can earn return if i invest that money at some other place. total oppourtinity cost of that mob for me is around
35000/- and still i dont have my mobile phone with me.
I called and talked with them in total so many times that i dont even talk so much with my girlfriend i.e 50times.
I was on hold for more than 9 to 10 Hrs in total. The Htc service centre always assuring me for 24hrs and the main thing they have told sorry.
The other drwaback of htc service is that you cant submit combination of any 2 device accessories at the same times. this means that if you have some problem in your
charger & headphones or headphone and device or anyother 2 device accesory you cant submit that accesory at the same times. this means your process for changing those
two accesory will be
firstly go service centre & submit headphones and wait for 3 or 4 days and then after some days when you get back your headphone again visit service centre and then
deposit your charger (its their policy).
its means if there is some problem in your charger headphone and handset then you have to wait for around 1 month to get your device properly ready to use.
so i want to suggest you people dont purchase Htc .
i am not suggesting you to purchase htc desire 826 or not just dont go with Htc . I cant tell you people that how much i become frustrated when my family
members ask me that where is your mobile of Rs 25000/- & when i listen from my friends that kaha gaya tera htc 826 bola tha mat purchase kar htc.
and before this mobile i suggest all the people to purchase htc but now i am suggesting you all that:
BUY ANYMOBILE IN THIS WORLD DONT GO WITH HTC
what is the htc 826 sense version and is the display is corning gorilla glass?
I bought it 1 month ago... Within a month i visited service centre 2 times.. aftrr every 2 days, its camera malfunctions... WOrst fone ever had... Strongly recommend not to buy it..
Bony, 14 Jun 2015Has any one upgraded to 1.15.707.6 (411.71MB)? Please share your experiences.Unable to find any kind of difference
Mousumi, 01 Jul 2015Hlp me guys ..which one is better htc826 or samsung note3 neo or samsung e7 ??Pls dont buy this phone. I bought it 2 months back and i really regret. It gets heated even while short time surfing. Taking hell lot of time untill full recharge. Battery drains quickly. Prior to this i was using LG G3 STYLUS..... AMAZING PHONE. Will purchase either LG again or will try One Plus
Hlp me guys ..which one is better htc826 or samsung note3 neo or samsung e7 ??
Naidu, 30 Jun 2015Recently I purchased htc desire 826 its a excellent phone but when am charging its take minimu... moreHi,
I bought HTC 826 2 days backup, and I am also feeling same issue. My phone took around 5 hours to charge completely. The battery size is also 2600mh, still this issue is there.
Second thing my phone heat up too much while using some app or while playing games. Is there any issue with my handset or it's a common thing in all 826 desire phones. please suggest.
Naidu, 30 Jun 2015Recently I purchased htc desire 826 its a excellent phone but when am charging its take minimu... moreswitch it off while charging or switch on the extreme power saving mode... my phone gets charged betwn 2:30-3 hrs when i do it
Siva, 30 Jun 2015Guys Please suggest whether HTC Desire 826 is worth to buy or not??Hi Siva, Under 25k, we have lesser option, One + one is available in market, however, interms of Brand of HTC, this cell is really worth.Camera quality for front and back both are good and sound quality is awesome compare to these price and segment. Video and live streaming works fine even on 2G..
raikumar, 30 Jun 2015My phone HTC Desire 826 is not working camera after software update solve meCamera stopped working for me and also Flash light not working
Anonymous, 28 Jun 2015Bought a htc desire 826 phone one month ago,within a week of purchase it was having problem in... moreHi dear i bought c4 but it also has heating issue. We are idiots who buy these expensive phones. Ill get a replacement but cant switch to another phone. I think mi 4i is better than all the phones in the market right now.