MRN, 26 Nov 2009So a hardware issue that can unfortunately be fixed by a software patch. That should be the e... moreOne thing you should note: all HTC hotfix so far, if you wanted you could have uninstall it from add/remove programs. The roms are what they made not to be downgraded by the user and even that could have been done when you got the HSPL for your phone.
i think this is the one that will beat iphone..
multi touch? capacitive? JUST WOW!!
i got an iphone, but i think this is even cooler! =)
i really love HTC.. maybe ill get this one this xmas!
Anthony, 26 Nov 2009let me hope that don't happen... i get great pic's with the flashSo a hardware issue that can unfortunately be fixed by a software patch.
That should be the end of all hardware/software confusion.
Also people should check what the patch does before they get it installed on their phones. Particularly people who doesnt have the problem.
Anonymous, 26 Nov 2009Anthony, the information that this was a hardware fault came from people contacting HTC and ge... moreOk.. I’m not mad at you :-) but was that the only post i made that you read?
And were you one of the people that wrote? Because i know i was one. And it went back and forth about 3 times in order for me to get a straight answer out of HTC if it was hardware issue and i should send it back or software and i could wait on a patch. clove give the answer after the first email. HTC ended with “you have 2 options, the first one: you can wait until we launch an update for this model solving its issues or you can send the device to the GWS.”
There is something that HTC has done with its camera for the first time, integrate camera flash.
I'm sure the flash is interferring with the camera causing problems.
Now the people who have bought this device should just pray that HTC doesn't shut the flash feature with their patch/hot fix.
Anthony, 26 Nov 2009Did you disassemble any to know it is not the same?
Did HTC tell you It is hardware or you ... moreAnthony, the information that this was a hardware fault came from people contacting HTC and getting that response just as people are now getting the response that it is a software fault.
I don't know anything about the original HD since I decided not to buy it after trying it.
As for the rest of what you wrote, you seem to have missed that I was responding directly to your reply to me in which you said that it couldn’t be a hardware issue ("Listen to logic... it can’t be hardware if “High Tech” is getting the pink spot all the time."). I even quoted your entire post at the bottom of mine to make what I was responding to clear.
MRN, 26 Nov 2009Software is ones and zeros. If there is a problem with the camera it could be with the camera ... moreright.... and that is what they said they are doing give it time. a patches/programing are not done over night.
it is not even 30 day from when the problem was first reported. you say it is just 1s and 0s. you think that makes it easy?
Software is ones and zeros. If there is a problem with the camera it could be with the camera sensors or the way pics are interpreted by the camera software. Now something that would bother anybody is that HTC has made 5mp cameras before and the OS hasn't changed much. Basically, it seems that there are manufacturing defects in camera sensmrs. If it was a software problem they could have just released a patch.
F01, 26 Nov 2009I also meant to say somewhere in there that this isn't the first phone that HTC have made with... more
Do you know that drivers change from phone to phone that is one of the reasons why you can’t use the rom that was made for one phone model on the other model?
And i know you know... that a bad driver can mess things up to different levels and different roms could have different drivers. and digital cams use drivers that are in the rom.
ed, 26 Nov 2009can you share the link plshttp://rapidshare.com/files/268756826/Dutty_s_HD_WM6.5_Cabs_Repository_folder_R12.zip
download it from your PC
F01, 26 Nov 2009Hmm, perhaps YOU should listen to logic, Anthony and while you're doing that perhaps you could... moreDid you disassemble any to know it is not the same?
Did HTC tell you It is hardware or you read that somewhere? Did you even read it on the official HTC site? Do you believe everything you read anywhere on the net?
I only said It is software because people are identifying the problem by rom number and not S/N batch (all the phones do have the problem)
And after writing HTC and clove which is one of HTC official dealers “where I got the phone” I was told it was a software glitch and I can wait for a hot fix if I like or send it back.
How many roms have you flashed, original from HTC or cooked from XDA? I have done them both many times.
Do you know that when the HD would lock up for 3-5 sec now and again, people said that was hardware problem? Not all the phones had this problem. It was later fixed by HTC with a hotfix. I know this because I was one of the people that had the problem and got the fix on the support page of HTC UK.
Until you open one that is working good and one with the glitch and see the hardware is not the same. You are in the same boat as me. And I’m not talking about owning the phone.
You choose NOT to see where I’m telling people that don’t already have the phone to hold off on buying it till a fix or a recall is announced. Just like you choose to hold one to saying it is hardware without opening one yourself.
What I’m saying to the people that already have the phone is…. don’t jump to conclusions just yet because it could go any which way. Because you could send it back and get a next one just like it. There is no way of knowing till you turn on the phone. There was no rom or IMEI or S/N batch announced by HTC as being the faulty ones.
F01, 26 Nov 2009Hmm, perhaps YOU should listen to logic, Anthony and while you're doing that perhaps you could... moreI also meant to say somewhere in there that this isn't the first phone that HTC have made with a camera of this type and this isn't the first WM phone that they have made with a camera this type so coding for the camera should be a reasonably well known quantity and so pretty simple to fix... unless they are trying to compensate for a hardware issue.
Anthony, 24 Nov 2009Listen to logic... it can’t be hardware if “High Tech” is getting the pink spot all the time. ... moreHmm, perhaps YOU should listen to logic, Anthony and while you're doing that perhaps you could answer a few questions for me:
1) Could you start by telling me how you know that you and "High Tech" have the same hardware and that the only difference between the phones is the ROM?
The only way you could know that is to disassemble both phones and do a part by part inspection ensuring that not only are the components physically the same (inc. same batch) but also that any embedded code on any chips is the same.
Manufacturers constantly change the production process and change the components used without changing the model numbers of the final device. These are silent changes.
2) Could you please let us know where you and "High Tech" bought your units from?
We don't know anything about the HTC production line or lines or even where the final ROM is installed. In many cases electronics are shipped from the point of manufacturing to regional distribution centers in blank packaging with a default ROM/Firmware on them and the local country packaging, plugs, manuals, software, etc is shipped separately.
They go from there to the local country offices/warehouses where they are then set to be country specific and put into their retail packaging. My point is that you can't infer anything from your ROM revisions.
3) Different problems seen when using different ROMS could be indicative of any number of things including a failed attempt to fix the problem in software (which could be why they went on to say it was a hardware issue) or possibly just a side effect of an unrelated change to the firmware which affected the "pink" issue (from reading the Engadget review it seems that the camera has/had other problems besides just the "pink" issue).
4) HTC themselves said that it was a hardware issue and I believe them. Considering the loss of consumer confidence in the product, the damage to the HTC brand and the overall cost of doing a recall do you really think that HTC would have allowed anyone to have said that unless they were sure that it was a hardware problem? They aren't new to this and will have a set of procedures in place.
Now it seems that they think that they can fix it in software but they aren't sure when. Well good luck with that. Perhaps they can but I've seen this sort of thing with digital cameras before and sometimes it can be fixed and sometimes it can't fully be fixed (via software).
In addition the problem with a software fix for some units followed by a hardware fix for others (assuming they actually do fix the problem in hardware) is that all future versions of software for this device will have to contain the fix too (and be able to differentiate between models), which can lead to all sorts of other issues down the road. Sometimes early units have to go back to the manufacturer for certain firmware upgrades while later units don't (due to different hardware).
**NOTE** That I am assuming that we are talking about a change to the ROM when we are talking about a software fix rather than a re-flashing of some integrated circuits, which would probably have to be done by HTC themselves and which I am leaving in the realm of a hardware fix.
5) If there is a software fix via a ROM upgrade how will this affect future ROMS produced by third parties from vanilla sources e.g. all the ROMS cooked by the Chefs on XDA-Developers? Does this also mean that the HD2s without a H/W fix can no longer be upgraded once HTC stop releasing official ROMS for it?
>> Listen to logic... it can’t be hardware if “High Tech” is getting the pink
>> spot all the time. And I am only getting the pink spot when I take low
>> light shots indoors with no flash. And the only difference between our
>> phones is I have the older rom (meaning my phone was made fist). I
>> should have the bard hardware like how High Tech says his is showing
>> the pink spot all the time not the other way around."
MP phone addict, 26 Nov 2009True, true.
But I really laughed at the end of your post.
The quote is awesome and true... more
1. The sound without the headphones is loud but is not in stereo.
2. No it is not really buggy. I have one real bug right now and that is a “pink hue” that some people are getting on their pictures they take with the camera. So if you want to buy you should wait till you see a fix for that on the HTC UK site just in case you get one of the bad ones.
The part about “windows showing itself digging in deeper” had nothing to do with bugs, it just does not look as nice as Sence UI and you have to dig quite a bit to see it. Or when you install some old 3rd party software that looks are just like the old wm5 or something.
3. There is no such thing as the “perfect phone”. If there was there would be no need to make another phone after that. So stop trying to find that unicorn.
if you looking for all fun & games buy and Iphone. this phone has some fun & games but more work related.
Anatoly, 26 Nov 2009Guys bad news to who has already bought hd2. HTC HD 3 will be coming soon, it will have winmo ... moreyou do know that a xenon flash can't be used in video recording... because i can't stay on all the time like LED
Windows Mobile 7 is to be launched in February 2010, with general availabilty April-June.