AnonD-519943, 18 Apr 2016I called them twice on helpline and also done chat with them and answer from chat is pasted fo... moreIf the device is not capable to run MM OS, then how can some countries have received the update in E8, I think our system hardware is capable to run latest OS since it has 2GB of RAM and Snapdragon 801 processor. If they are saying as like you mentioned, surely they are showing lazyness for our handset.
AnonD-387738, 18 Apr 2016Still no updateI called them twice on helpline and also done chat with them and answer from chat is pasted following.
Both time on call get same answer from different persons like it is in testing now one they find it O.K. in testing it will release after 45 days of it.
Following is answer from chat.
"Our developers are working on it. Once it is released, you will be notified via FOTA (Firmware Over the Air). We can understand your eagerness to update the device OS. However, the updates are decided by the developer after thorough testing and checking if the update indeed improves the performance of the device. If we find the updates useful then you will be notified on the device via FOTA. In the meanwhile, you can enhance the features of the device by downloading third party apps from Google Play. Although, we are unable to recommend any specific apps but the apps with the star rating of 4 and 5 are considered good. So you can consider installing them. If you come across any issues then you can simply uninstall them. As of now, it is still in pipeline. However, we are optimistic about the update. I do not want to set any wrong expectation as to when will it be released.But already, we have released the Marshmallow for ONE M8, ONE A9, Desire 816, ONE M8 Eye. So steadily our developers are working on to release the updates for other models also. The best feature of Marshmallow is that you can expand the internal memory using the SD card. Earlier, where you could not move the apps to SD card gets resolved because of this feature. So you will not fall short of space when installing apps on the phone. However, you will get to know what other features that actually come for your model once the update is released."
Both the time they given very generic answers which showed their laziness and no commitment towards customer satisfaction.
HTC is not at all very much customer loving and engaging company I observed. They behave like they just do favours to us by giving updates.
Same love an affection they can expect from us in India for sure at least from me personally. I am not sure about other fan boys out there.
And for the people who have sources or news from insiders... I believe it is all useless to discuss release date as of now..
I believe this phone is either usable on Kitkat only or better to get rid of it. For those who are using it for just because of Reliance Communication CDMA, RCOM is upgrading everyone to 4G in phased manner so better get a 4G handset.
I will investigate some opportunity if this can be used on 4G and will post if successful in it else getting a new 4G capable device is the way to go.
I personally will definitely get rid of HTC as they delivered update too much delayed at the time of Lollipop also and doing same at the time of Marshmallow... God knows even if they will give update or not.
I personally will not look back on HTC and will not recommend HTC to anyone going forward for sure.
AnonD-519943, 17 Apr 2016Last year E8 got lollipop update in India between 13-14th may...!! So HTC may be doing it knowingly?Exactly. It was on 13th May 5.0.2 was released in India. So, they might release Marshmallow around the same time.
Last year E8 got lollipop update in India between 13-14th may...!! So HTC may be doing it knowingly?
updated to MM ..i live in eu and my E8 was purchased in Vietnam. What i like with htc is the sound .After the upgrad sound is greater imo. My main phone is meizu pro 5.
AnonD-526481, 15 Apr 2016any update on HTC E8 dual sim
when Android M is coming?
I think in first week of May ...
Llabtofer posted that desire 820 (eu) to get update in last week of April
So India version of 820 might get updated by first week of May with our oneE8(m8sd)
AnonD-526481, 15 Apr 2016any update on HTC E8 dual sim India ? when Android M is coming? No idea
AnonD-526277, 14 Apr 2016Yes, I'm using Android M now :)Which country
AnonD-445844, 14 Apr 2016I had a chat with HTC representatives they said there is official notification about android MYes, I'm using Android M now :)
AnonD-297901, 12 Apr 2016Can anyone suggest better alternative (non HTC,Samsung) to upgrade from E8HTC e8 good but you want to upgrade to other means, mi5 pro is good, HTC10 also good,
[deleted post]That means HTC is so unorganized not only in India but through out the globe.
"HTC - At the verge of being extinct" this may come true if so...
[deleted post]Sorry, but we are following this forum some info about MM updates. Once the update is out most of us may not even get back here.
I had a chat with HTC representatives they said there is official notification about android M
Got the update a long time ago in here in turkey. I have the blue single sim edition. No major changes but sense 7 is awesome
this delay is common friends, I own htc one m8. htc release marshmellow 6.0 for htc one m8 in US on 3rd december 2015 and in India we got it on 1st feb 2016. htc prefer U S for updates.
AnonD-524656, 13 Apr 2016Is it true ...abt 45 days ...feeling low .no more htc...Don't listen to this guy Dixitakarsh. His only aim is to see to it that he increases people's frustrations. Tomorrow, he'll come back saying update is in pipeline. He has no better work to do.
I had a chat with an online representative of India and was told that the update is in pipeline and will make it to E8 for sure. It most likely is delayed due to the fact that there are other devices in India which are yet to receive the update and HTC would want to release them on the same day.