I purchased HTC One Dual Sim on my last visit to Hongkong. When I reached back to USA, checked the phone and it was rooted. It is not accepting any updates. It screen cracked after a couple of months. Called HTC America and they are not taking the phone for repairs even if I pay them for the screen replacement. I provided them some numbers from the phone and they traced the phone origin. Told me that it is a German phone and send it to Germany. I contact an HTC repair center in Germany and they would not take the phone as I am not living in Germany. HTC has the worse customer promises and would not honour their own product. They just circling me and I sure they will circling many more like me.
Avoid buying HTC phone. Too much regional crap embedded into it. Also don't buy from outside vendors who says company unlock. HTC do not sell phone in open market as unlock phones. They are unlocked by the street vendors.
Vithu, 25 Sep 2014Is it upgradable to kitkat and sense 6 ? Yes it is check for updates under settings
do not buy htc one duel sim i have changed it twice from the company first they take months to repair or change and still have the same problem within a minut of talking the person on the other side cannot hear me
it has been 4 months my phone has been with me for 20 days and in the company for 3 months
4 mins · like
worst after sales service i have ever seen
Has anyone used the wifi direct feature? as it is not working on mine
suppose my mobile which is purchased from reliance mobile network & it goes for repairing or replacement, then what will be billing for the period? whether it will be free or chargeble???
I had the same camera problem with purple background...but when I reported the matter to htc they changed the camera and corrected it. They also corrected my touch panel problem....I had good service experience from htc.
Ajay, 14 Sep 2014I have received 4.4.3 on 12 September my htconedual .Thankshtccompany .please solve my camara ... morePlease visit to HTC service centre, camera might be changed. I have had the same problem. It was in warranty and HTC changed the camera.
SKHER, 12 Sep 2014Downloading 4.4.3 for HTC One dual SIM in India @ 8:15pm IST on 12 Sep 2014.I have received 4.4.3 on 12 September my htconedual .Thankshtccompany .please solve my camara parpul colourinmaincamera pleasesolvemy problem.
hi frnds.. I want to buy this fon..
I jst want to know that is this a cdma gsm or gsm gsm..
Downloading 4.4.3 for HTC One dual SIM in India @ 8:15pm IST on 12 Sep 2014.
dha, 02 Sep 2014How will you get the update . I have also the same ph but in my ph there is no option for soft... moreI have one M7 dual(802w/Taiwan) and update it to 4.4.2 and 2monthes ago to sense 6.i updated it from setting> system info>software update and .... how you can't ???????? it's a big question mark!!!!!! please connect to htc branches or guarantee and service center in your country or capital center.update would improve the phone,especially android l has decrease 36% of buttery usage.you would get extreme power saving,file manager in nest UPD and other.i hope that your problem get fix.
AnonD-301937, 04 Sep 2014I need your help
I bought the HTC one dual SIM from UAE , the phone came with Software 4.1.2 ... moreCheck out these link below for your info/reference:
AnonD-51027, 03 Sep 2014Updated to 4.4.3
GREAT!I need your help
I bought the HTC one dual SIM from UAE , the phone came with Software 4.1.2 which is very old .
I'm not able to upgrade it as there is no " check for updates button " under about >> Software information .
Any help to upgrade it !!!
usnawaz, 25 Jul 2014I am running 4.2.2 on my htc one 802w (made in Taiwan) and get a notification of Update 4.21.4... moreHow will you get the update . I have also the same ph but in my ph there is no option for software update. Plz help with it .