In the People app, you get the dialer, contacts, groups (including favorite contacts), as well as a call log. You can reorder tabs and remove the ones that you don't need (Groups or Call history).
Selecting a contact displays the basic details: name and photo, numbers, emails and such. That's just the first tab - the other tabs hold further details and means of communication, including email and a call log.
The second tab holds the texts, emails and call history between you and the given contact. The next one displays a contact's social networking updates.
The dialer on the HTC One (E8) combines your keypad, recent call list and contact list in one application accessible via a single icon. You switch between the view modes with side-swipes. There's smart dialing and it works as well as expected. Once you start typing on the keyboard, contacts will be filtered by name or by phone number. You can use a QWERTY keyboard for searching as well.
The smartphone packs a neat set of call-related tricks such as automatically silencing the ring of an incoming call just by putting the phone face down or raising the volume if the device senses it's in a pocket.
The quality of the single loudspeakers remains in line the excellent-sounding HTC One mini from last year and compared to the HTC One (M7) and (M8). The sound comes out deep and well-accentuated. It's particularly nice to enjoy videos or games as the sound comes directly at you.
The BoomSound enhancement is constantly on when you are listening to something via the loudspeakers.
Loudness, on the other hand, isn't all that impressive. The HTC One (E8) didn't perform very well when it came to midtones or vocals. The only place where it was able to score a good volume is the high tones. We got an overall Average score when we measured its loudness with our digital loudness meter. Check out more about our tests and our loudness test in particular.
|Speakerphone test||Voice, dB||Ringing ||Overall score|
The HTC One (E8) is capable of handling all sorts of messages - SMS, MMS, email. There's also Google Hangouts, which can connect you to Google contacts via either texts or video calls.
SMS and MMS messages are displayed in threads - you see a list of all conversations, each one is listed with the contact's photo, name and the subject of the last message, as well as a part of the actual message. Tapping a conversation brings up the entire message history with that contact.
Sense 6 intuitively lists all of your conversations in a single thread - whether you're texting the same person on a new number and then go back to the old one - it's all chronologically listed in a single thread.
The HTC One comes with two email apps - the traditional Gmail app and the HTC Mail app, which merges all your email accounts into a single interface with a unified inbox.
The HTC email app uses a navy blue top bar and merges it with the status bar for a nice design accent.
As for typing, the E8s on-screen keyboard offers well-spaced keys, but the overlay doesn't include any gaps between them. During use we found that this is only a cosmetic feature and poses no discomfort. The 4.5" display diagonal offers enough space for comfortable typing.
Trace keyboard is also available. You drag a finger over the desired keys and the phone predicts what you're trying to type. It works really well but language support is limited.