Bought it yesterday proximity sensor is not working auto rotate isnt working doubletap to wake is also not working checked it many times still :( camera is awesome
After 11 months of using; I found that it shuts off by itself .. sometimes the batters remain as it is when u reopen it & sometimes the battery falls down.
Because it was still in guarantee; I left it 14 days there !! Customer service is very very very very bad, even when you call; they have no answers & they can't tell you what is going on exactly, they always say that they'll call u to inform u when u can come to pick it but they didn't. Also what they tell you over the phone is totally different from what is said on the chat !!
& when I decided to go even when they didn't call; I found many many people shouting & frustrated from the service & the long time of maintenance.. one of the customer service employees shouted & humiliated the client.
Finally: they wanted me to leave the mobile more days ..Fortunately & only because I sent many emails to complain ; they told me you can pass by tomorrow to receive it !!
I even email some executives from the main office.. & no one even replied.. I never thought that a known company like this is awful to that extent ..shall NEVER recommended to anyone !!
Anonymous, 16 Sep 2016Is this phone really a bad choice...Hi, I am using it for about 10 months with the use of an extra memory card with many many apps. Smooth UI with great themes. Sound and performance are good as a phone and multimedia device. Heating is present with gaming but cools rapidly. Camera takes about 4 seconds to start with opening of many applications and the use of much ram which is the usual condition. Quality of photos is excellent at good lights and average at low lights with noticeable improvement after I used a different camera app (camera 51). No lags or freezing but, battery drains rapidly with gaming (resolution is 1440 x 2560) and with 3G if opened continuously. It takes about 3 hours till full charging which is very boring so I try to charge it at bed-time only.
Seriously? Is that a real cellphone?
-freezing every while
-slow cam and bad pictures frontcam
Did the corporation test it before launching???? :@
I have switched it twice till now, this time i will switch and move to another brand...
VERY BAD QUALITY!
Purchase an e9+ and in two months pure problems overheating freezing and battery failure love that phone but hate the fact that it doesn't work
Bibson, 10 Sep 2016I bought this phone with all enthusiast but am beginning to hate the phone now. Always switchi... moreI have HTC One E9plus my husband bought it last year of October and now it turns it off every 5 minutes, i have reset it already but same thing.
I am using HTC E9+ last one year and now its speaker volume is too low after setting in full volume and also very big issue if you went to service center they are given time for approx one week to solve the issue. It means that if you are purchasing the HTC then you need standby phone compulsory
I bought this phone with all enthusiast but am beginning to hate the phone now. Always switching off, overheating and no update to the March mallows.
Hate this phone.newly bought two months ago. Now display gone.had a lot of issues with the phone including overheating and restrting at own randomly. Hate this phone.no updates.
i purchsase this phone last year. in my phone no option for even maintainense update also.in adds this companmy mnetioned to update ready for marshallow last year. but no update. i chat directly in company site there is no response. all ready they update m8 also into marshallo.
No marshmallow yet phone heating issue.... will never ever go for HTC....
rose, 04 Sep 2016it is beacause of telegram. you should link your contacts with telegram contacts.What you ment by telegram contacts ?
Why till now there is no software update for the phone? And htc phones much older have been updated.
I've been using this phone for the last 1 year, though this is a good phone, I'm facing the following issues, looking forward if someone can help me get rid of this:
I can barely hear the voice of someone talking from the other side, its too low
Songs on my mobile suddenly vanish without my notice
There are certain apps, which requires permission to read the data for the functionality, this phone doesn't let the access, once you go to settings you can only cancel but you can't click on ok
Media is a big concern - Once you are connceted via ear phones the software doesn't let you change tracks, all that you can do is play / pause, volume up & down.
The same holds good with FM as well, you cannot change teh channels using ear phones, you have to end up doing it manually.
I tried approaching customer care, it was certainly for no use. Request someone to address these issues.
hello , My htc e9+ not yet received software update .. it's not appearing in my setting menu .