Rororoy, 27 Feb 2018Do not buy the HTC U11 eyes phone: Terrible quality, service and no cases to buy in Hong Kong.... morerecently launched models usually takes about a month to get accesories on shopping markets :3
everyone knows that
Do not buy the HTC U11 eyes phone: Terrible quality, service and no cases to buy in Hong Kong.
I am a student who came to live in Hong Kong for the year. I heard HTC came out with a new phone model recently and decided to purchase the HTC U11 eyes phone. Although I did not know much about the company, as it had great specs at a fair price.
After paying for the phone, I asked the manager of Broadway if there are any other cases I can purchase for the phone as the quality did not look promising. However, he reassured me that the one it comes with is good enough and it also stated so on their website. A week later, I woke up in the morning and picked up my phone from the table beside me. Once I grabbed the tip of the phone, the back glass shattered inside the case. The case must have been to tight, or the quality of the glass was very poor. Having a half broken phone, I commuted for 1.5h to the nearest HTC customer service desk who said that they will analyze the defect on the spot. Little did I know, they were going to ship it instead. It was Chinese New Year and would have taken over two weeks. Before telling me all these details, including a 1000 hkd deposit that I did not have, the person I was speaking to deleted everything on my phone. After what happened, I was very frustrated and asked to speak to the manager of HTC customer service. They did not allow it and were very rude to me. They spoke in a different language so I do not understand what they were talking about. I felt very uncomfortable and upset.
They later convinced me via email to ship the phone. They used language that made it seem like they would fix it for free, however, called me two days later asking for a payment.
DO NOT TRUST HTC. There are no cases to buy anywhere in Hong Kong, the customer service is terrible, and the quality of the phone is the worst I have ever seen.
This experience has been very difficult for me and I am very upset with the quality of the phone and service. I am away from the family and home, and the HTC team did not make it any easier. They did not find any solution, and did not let me speak to anyone capable of making a decision. Very rude, disrespectful and untruth worthy company.
Before making unsubstantiated comments check Qualcomm website and take a little reading on the capabilities of Snapdragon 652 -_-
it is high-tier processor and can do almost everything you expect from a mid-range smartphone -_-
AnonD-684557, 05 Feb 2018if that rumors true the price of SD660 version would more expensive htc will pricing it , al... morewell i hope that's not the case, dont really wanna see another "ultra" scenario
Just got this phone today. Nougat 7.1.2 despite what GSMarena says. Slapped on Nova Launcher and put it through ~12 hours of continuous heavy usage. It's down to 39% from a full charge. The phone looks far better in person (in 'solar red') than in photos or videos. Build quality is impeccable. It would take a substantially strong person to bend this. Rear camera is great. Front camera is meh. Minimum bloatware Â– most of which can be deleted. Charges fast. Unlocks fast using the rear scanner. Unfortunately certain live wallpapers stutter on this phone (YMMV). The same live wallpapers do not stutter on my four year old One M8. I don't have a U11 Plus to compare it with, but the display on the EYEs is plenty bright for me. No way would I have bought a Vivo, Oppo or Honor over this, despite the SD652. In an ideal world, this upper mid-ranger would have an SD660, USB 3.1 and a better front camera for the price.
Anonymous, 08 Feb 2018dude its glass its just the squeezable frame that makes it fragileAnyway phonw for over a 500 you wont expect that.
Like iphone 6 also failed a bend test. And back in 2012 its price was around 800 or over 1000 for a plus version.
If it has the Same Camera As The U11 than its also gonna have the Dual pixel Phase detection? Right guys
I would have rather seen this model launch with a Snapdragon 660 or a 653 SoC. Hopefully, it's successor will be outed with the rumored Snapdragon 670 & Android P.
Anonymous, 08 Feb 2018dude its glass its just the squeezable frame that makes it fragileAnyway you wont expect that froma 500 eur phone do you???
soceer, 07 Feb 2018Look at the SOC. Redmi Note 3 had one.Not really, Note 3 had SD650 not SD652.
AnonD-80903, 07 Feb 2018How is this plastic?? U mean the Frame is plastic? or the Back?The U11 on video on jerryrigseverything were plastic one or looks like.
Thats what i was meaning by my comment.
AnonD-734348, 31 Jan 2018This seems actually good (but would buy the snapdragon 660 variant if the rumors are true)if that rumors true
the price of SD660 version would more expensive
htc will pricing it , almost 660 EURO