What is the maximum size photo of this phone ? I mean what resolution camera .(4032.3024 )? What is exactly
scorpio, 26 Aug 2017What do you mean by "it's the phone only". What's missing.when you buy a (New) HTC U Ultra, it comes in a vacuum sealed square box with rounded corners that has a drawing of the phone, Ultra & HTC on top.
specs, S/N, P/N & IMEI sticker below.
In the box, you get the phone (wrapped in a special plastic sheet(not bubble wrap), a clear hard plastic case, charger, USB-C cable, USB-C ear buds, extra tips, sim ejector tool, documentation & 4 service labels.
when the rep said, "We really hope you enjoy your new phone" what was mentioned above is what I was expecting to see when I got the package.
The shipping envelope I got had.....
I cheap plain white cardboard box (with no markings) which had the phone inside, in bubble wrap & the special plastic sheet. That was all in the box. the envelope also had a return bubble wrap envelope with HTC's address & my skybox address as the sender already stuck to it & a bubble wrap pouch.
that what I described above is what I expected to see back in June when I was still doing the Uh Oh protection phone swap. I was not expecting that now because as you know I canceled in July, as 50+ days had passed on the claim.
the first time I sent an HTC phone back for repairs (and it came back looking like brand spanking new) the box it was in was rectangular, with a sleeve that had the design of bow raping a gift & a drawn tag that said "I'm back" (there was also HTC logo in the corner)
The box in the sleeve had a flip lid and was molded on the inside to the shape of the phone.
this was a realy nice presentation to get a phone back in.
if I'm being gifted just the phone with none of the extras I could understand it coming in a box like that.
but the fact that what I got had a return envelope, no new presentation or fancy box of any kind. makes me think it's yet again a next RMA department screw up, that they decided to gift me when I contacted them about it. so I'm watching my visa for the next 20 work days to see if they decide to screw up yet again.
Anth0ny, 24 Aug 2017Day 85...
Contacted HTC live chat about the package that is on its way to me and was informed... moreday 86....
got the package and it's the phone only, in bubble wrap in a white box & a return envelope.
SMH. This doesn't look like a gift, it looks like RMA screwed up and still sent the replacement "Factory refurbished" phone after I had already canceled my request weeks ago.
The phone looks like new. it is even in the raping that the new phones come in.
now I have to wait 20 working days to see what happens with my visa. will I be billed or not.
I just don't know when it comes to HTC RMA department.... my drama may not be concluded as yet.
take it from me people don't ever send your phone back to HTC if it gets damage to get it repaired or replace. buy your parts your self and take it to a local repair shop. The money you spend doing it that way is worth not having to deal with HTC RMA department.
Anth0ny, 24 Aug 2017Day 85... Contacted HTC live chat about the package that is on its way to me and was informed... moreSeriously? I guess the proof will be in the pudding so it will be interesting to see what arrives. Good luck and congratulations.
Anth0ny, 23 Aug 2017Day 84...
when I think my interaction with HTC RMA department is all over. I get an email fro... moreDay 85...
Contacted HTC live chat about the package that is on its way to me and was informed....
"We are shipping to you an HTC U Ultra for all this inconvenience with HTC, We really hope you enjoy your new phone"
WOW! I am in shock. (and I don't have to return the one I am using now.)
Anth0ny, 23 Aug 2017Day 84... when I think my interaction with HTC RMA department is all over. I get an email fro... moreIt's beginning to sound like a soap opera. You could not have written a better script. Just be careful that they don't "accidentally" activate your credit card.
Anth0ny, 26 Jul 2017Day #55, July 25th.
I have cancelled the UH OH protection claim.
on July 5th I ordered a rep... moreDay 84...
when I think my interaction with HTC RMA department is all over. I get an email from my skybox.....
they received a package for me from HTC in Miami and its ready for forwarding.
I should have what ever it is in my hand on Friday. will know then, if it's a gift or if HTC RMA screwed up once again.
stay tuned...... LOL this is ridiculous.
Anonymous, 18 Aug 2017Thanks Anth0ny, your info is helpful to me. I appreciate your time.you are welcome
To users of this phone.
if your battery is anywhere under 80% and you put it to charge using the included HTC charger and you don't see a note that pops up saying "charging rapidly"..... you need to change your charging cable. it's damaged or doesn't support quick charge 3.
scorpio, 18 Aug 2017AnthOny does the ability to squeeze affect the rigidity or strength of the phone? In other wor... moreNo.......
It being a glass sandwich is what affects the strength of the phone.
The U Ultra has no edge sense and my back glass still broke inside a case..
It may be gorilla glass but I know from buying the replacement glass that it's less than a mm thick. That makes the glass weaker than the mid frame.
So you could bend the frame if you go out of your way to try but the glass is going to break long before that happens.
I have my phone in a spigan ruggid armor case & tampered glass for the front, so I assumed it was OK if it fell or I fell asleep with it on the bed.
I WAS WRONG. I don't even know when the back glass broke because the case is black and the frame is not bent, dented or scratched.
Anth0ny, 17 Aug 2017you are correct. For what you say is important to you, the $100 more will bring you no extra... moreAnthOny does the ability to squeeze affect the rigidity or strength of the phone? In other words could it perhaps be more prone to bending.
Anonymous, 17 Aug 2017Thanks for the analysis. Me as an average user, I'm looking mainly into:
1. Excellent camera.... moreyou are correct.
For what you say is important to you, the $100 more will bring you no extra value.
Think of it as a programmable button you activate by squeezing the sides of your phone. It's programmable for both a short & long squeeze function. you can even set how hard/soft you have to squeeze the button for it to work. if you don't want to use it, you just don't assign any function to it.
HTC twist on this button is....... it's under the side frame of the phone, so there is no physical button to see or complain about if you don't use it and it is not capacitive so it will work even when wet.
Anth0ny, 17 Aug 2017To answer your question Naftali...
1. U11 is IP67 water & dust resistance. The U Ultra ... moreThanks for the analysis. Me as an average user, I'm looking mainly into:
1. Excellent camera.
2. Large display and vivid texture page for reading.
3. Reasonable battery life.
4. Device that its SW runs smoothly.
U11 does not have a significant advantageous over the U Ultra. (I have now Z3 Compact. It has a bad camera!)
What is "edge sense"?
scorpio, 17 Aug 2017U 11 also has newer Snapdragon 835ltra has Snapdragon 821. Then there is the slight difference... morethe average user is not going to notice the difference in chip set because the U Ultra is not slow in real world use.
you don't pay more for a smaller phone, that's why I didn't mention those 2 things.
Anth0ny, 17 Aug 2017To answer your question Naftali... 1. U11 is IP67 water & dust resistance. The U Ultra ... moreU 11 also has newer Snapdragon 835ltra has Snapdragon 821. Then there is the slight difference in physical size and screen size.
Naftali, 16 Aug 2017In my country the U11 is $100 more expensive compare to U Ultra.
What are the key features th... moreTo answer your question Naftali...
1. U11 is IP67 water & dust resistance. The U Ultra is not.
2. U11 has edge sense. The U Ultra does not.
3. U11 has active noise cancellation for the ear buds. The U Ultra does not.
4. U11 comes with the 3.5 audio jack adaptor in the box. you have to buy it for $12US for the U Ultra.
5. U11 has Alexa. the U Ultra does not.
if you split the $100 with the 5 items, it would be 22+22+22+12+22
you decide if it's worth the extra money or if you would rather have the bigger main screen & the secondary screen of the U Ultra.
In my country the U11 is $100 more expensive compare to U Ultra.
What are the key features that a user can notice, that makes this different?
Does the U11 deserves this extra?