Adam, 09 Sep 2017The phone become heat in normal use of browsing internet is reaching to 45 Celsius when usin... moreSounds a little high for only web surfing.
Over 1 hour of YouTube, I'm at 37 degrees Celsius.
I can spike to 45 degrees but that's when I'm using GPS in a windscreen mount (direct sun) & the phone is plugged in. But my normal use is 30-37.
Other than the heat, are you having any of the problems I mentioned in the other post?
You can try for the seller to change it but don't know how successful you will be without a problem being caused by the heat.
One more thing, if you have to send it for HTC to check before it is changed..... Don't do it.... HTC will only give you a factory refurbished phone in a replacement situation and replacement stock for the U Ultra is hard to come by for HTC apparently, you will be without your phone for months.
Anth0ny, 07 Sep 2017What heat problems are you having? Is charging stopping because it's getting too hot? Are pi... moreThe phone become heat in normal use of browsing internet is reaching to 45 Celsius when using phone for last 15 min
For ppl who actually have this phone...plz provide me info about the performance/battery drainage.....and anything you dont like about the phone
Noumma, 07 Sep 2017Thanks Antony for your suggestion.
Which mid range mobile you suggest for good entertainment... morephones I would recommend depending on how much you have to spend.
HTC U Ultra
HTC U 11
SAMSUNG NOTE 8
Moto G PLUS 5GEN
Moto G 4gen
anything under the Moto G 4gen, you need to talk to some other person. :)
And NO, I don't know every phone on the market so there could be other phones on the market that are better for a matching price.
Anth0ny, 07 Sep 2017expert? Lol. Thanks for the title.
I have never been interested in a Sony phone as I don't li... moreThanks Antony for your suggestion.
Which mid range mobile you suggest for good entertainment series. I wanted to buy one, but do not which one should I buy. Am really confused. I need a mobile to have good music. Experience and watching movies and good camera. Pls help with your advise.. Thanks in advance
NOUMMA, 06 Sep 2017Hello Antony, Being an expert,could you please suggest me a mobile I can buy for entertainment... moreexpert? Lol. Thanks for the title.
I have never been interested in a Sony phone as I don't like IPS LCD. and I have no friends with a Sony that can tell me what the performance is like.
SuperLCD5, AMOLED, P-OLED is my preference.
Phones that I like for a good display/audio combo is...
HTC U Ultra
S8 not on my list because speaker audio is horrible to me & infinity edge glare is not ideal for video viewing.
All 3 above are glass which make them all less durable than a metal back phone. So a case is recommended and even put on a Dbrand skin for the times you don't want to use a case.
There are other phone I like but they are not tops at what you asked about.
Adam, 06 Sep 2017I used this phone( htc u ultra )for last one week i have heat problem issue ---is any one has... moreWhat heat problems are you having?
Is charging stopping because it's getting too hot?
Are pixels in part or the screen getting discolored at times? (like a burn spot)
Is your phone randomly rebooting or powering off?
With indoor use of none GPS app? what temperature reading are you getting from the battery (please indicate if it's Celsius or Fahrenheit)
What exactly is the problem? Because what you call "hot" others may call "worm"
Worm indoors is normal, hot in extended time in direct sunlight is normal. (like a car dash board)
But without proper details from you, no one can say if you need to return your phone.
Anth0ny, 04 Sep 2017sorry. don't know anything about US phone service. I have never even been to the US. I just sh... moreHello Antony, Being an expert,could you please suggest me a mobile I can buy for entertainment series like with good music quality, watching movies and camera and durability
HTC U Ultra or Xperia X or any other good model. highly appreciate your advise.
I used this phone( htc u ultra )for last one week i have heat problem issue ---is any one has same problem is it normal or must return the phone......
JustCurious, 04 Sep 2017Hello Anth0ny,
I see that you are one of the most active users here and I would like an advis... moresorry. don't know anything about US phone service. I have never even been to the US. I just shop at US online stores for brands/ items I can't get or are too expensive on my Island.
ask me about bmoible or Digicel and I could give my opinion. :)
I see that you are one of the most active users here and I would like an advise although is not about the phone but about service. I have an HTC U Ultra and I love it. I´m not sure with which carrier I should go. I have been told by different people to go to Straight Talk but I would like to have other opinions about their service. You may have not used their service maybe, but have you heard anything about this carrier?
Thanks in advance!
What is the maximum size photo of this phone ? I mean what resolution camera .(4032.3024 )? What is exactly
scorpio, 26 Aug 2017What do you mean by "it's the phone only". What's missing.when you buy a (New) HTC U Ultra, it comes in a vacuum sealed square box with rounded corners that has a drawing of the phone, Ultra & HTC on top.
specs, S/N, P/N & IMEI sticker below.
In the box, you get the phone (wrapped in a special plastic sheet(not bubble wrap), a clear hard plastic case, charger, USB-C cable, USB-C ear buds, extra tips, sim ejector tool, documentation & 4 service labels.
when the rep said, "We really hope you enjoy your new phone" what was mentioned above is what I was expecting to see when I got the package.
The shipping envelope I got had.....
I cheap plain white cardboard box (with no markings) which had the phone inside, in bubble wrap & the special plastic sheet. That was all in the box. the envelope also had a return bubble wrap envelope with HTC's address & my skybox address as the sender already stuck to it & a bubble wrap pouch.
that what I described above is what I expected to see back in June when I was still doing the Uh Oh protection phone swap. I was not expecting that now because as you know I canceled in July, as 50+ days had passed on the claim.
the first time I sent an HTC phone back for repairs (and it came back looking like brand spanking new) the box it was in was rectangular, with a sleeve that had the design of bow raping a gift & a drawn tag that said "I'm back" (there was also HTC logo in the corner)
The box in the sleeve had a flip lid and was molded on the inside to the shape of the phone.
this was a realy nice presentation to get a phone back in.
if I'm being gifted just the phone with none of the extras I could understand it coming in a box like that.
but the fact that what I got had a return envelope, no new presentation or fancy box of any kind. makes me think it's yet again a next RMA department screw up, that they decided to gift me when I contacted them about it. so I'm watching my visa for the next 20 work days to see if they decide to screw up yet again.
Anth0ny, 24 Aug 2017Day 85...
Contacted HTC live chat about the package that is on its way to me and was informed... moreday 86....
got the package and it's the phone only, in bubble wrap in a white box & a return envelope.
SMH. This doesn't look like a gift, it looks like RMA screwed up and still sent the replacement "Factory refurbished" phone after I had already canceled my request weeks ago.
The phone looks like new. it is even in the raping that the new phones come in.
now I have to wait 20 working days to see what happens with my visa. will I be billed or not.
I just don't know when it comes to HTC RMA department.... my drama may not be concluded as yet.
take it from me people don't ever send your phone back to HTC if it gets damage to get it repaired or replace. buy your parts your self and take it to a local repair shop. The money you spend doing it that way is worth not having to deal with HTC RMA department.
Anth0ny, 24 Aug 2017Day 85... Contacted HTC live chat about the package that is on its way to me and was informed... moreSeriously? I guess the proof will be in the pudding so it will be interesting to see what arrives. Good luck and congratulations.
Anth0ny, 23 Aug 2017Day 84...
when I think my interaction with HTC RMA department is all over. I get an email fro... moreDay 85...
Contacted HTC live chat about the package that is on its way to me and was informed....
"We are shipping to you an HTC U Ultra for all this inconvenience with HTC, We really hope you enjoy your new phone"
WOW! I am in shock. (and I don't have to return the one I am using now.)
Anth0ny, 23 Aug 2017Day 84... when I think my interaction with HTC RMA department is all over. I get an email fro... moreIt's beginning to sound like a soap opera. You could not have written a better script. Just be careful that they don't "accidentally" activate your credit card.