STACEY MADISON, 10 Nov 2016Mine im waiting for upgrade still kitkatHi Stacey,
I might be off track but to upgrade the Ascend Mate 7 to Lollipop isn't as straight forward as I thought it would be. You might have already worked this out but I will share my experience anyhow.
To upgrade to Lollipop you have to download a file from the Huawei customer support website and copy the zip file onto your sd card (dload) and do a special local upgrade. This is strange but it is just the way it is. There are plenty of youtube tutorials on this. It isn't difficult (now that I have completed it - but it was something I had never done before). Ensure that you go to the huawei website yourself and search for the correct file that suits your model. You can find your model by going to Settings,(right down the bottom) it says About Phone. Do not click on a link in a review or you tube tutorial (in case of viruses etc). And read the instructions as I unzipped the file before I loaded it onto my sd card on my phone. This is wrong. But I did manage to sort it and I am not technologically minded. After the lollipop is loaded it is just a matter of selecting upgrade again on your phone and it upgrades it then to Marshmallow. I hope this helps. PS just do a bit of research first and have it straight in your mind what needs to be done and don't deviate from your plan as you need patience as it took a while for the upgrades to finalise. Ensure you have full battery and something else to do as do not sit there and stare at the upgrade - you will go mad as it took quite a while.
jang, 11 Nov 2016do you have problem with battery? some comment says dont upgrade to 6.0 because of the battery... moreUpgrade to 6, ensure you read the instructions well. If you are on Kit Kat you have to upgrade to Lollipop first then to Marshmallow. But it is well worth it feels like a new phone. I haven't noticed the battery life as yet. I have only upgraded 24 hours ago and I am not a gamer. But I am not sorry I upgraded.
I normally only write reviews when a piece of technology has made me angry. I purchased my Huawei Ascent Mate 7 MT7-TL10 from JB Hi Fi in Queensland, in Mid 2015 after my Samsung died and after I was ripped off by an eBayer trying to purchase a HTC.
So, I went in to JB Hi Fi and the Huawei had the best specs for the cash I had on hand. There was no other reason in purchasing a Huawei. I have made poor decisions in the past. In 2012, I purchased the Samsung based on reputation, it started freezing after 10 months Telstra wouldn't replace it but cancelled my plan so I could get a new phone on plan, so I purchased a HTC One XL in 2013 through another Telstra plan. The HTC still works but the battery is dodgy. So my 2 year Telstra plan was up and with the cash in hand I went to Ebay - then when that failed went to a retail shop. So I had low expectations of the Huawei Ascent Mate 7 when purchased Mid 2015.
It is now November 2016, therefore it has been over 18 months and I am usually sick of a phone by now, but not this one. I love the finger print sensor - it works perfectly. The upgrade to Marshmallow didn't go as planned but that is because I didn't read the instructions. I unzipped the file before I loaded it to the SD card - anyhow a hard reset later and we are good to go.
I love the themes and I love the simplicity of the icons. Each icon must be displayed like an apple phone i.e there is no app drawer but I am good with that. The battery life is spectacular. I left the phone at work for the weekend and it still had battery on Monday morning. Albeit 25%. The themes on Marshmallow are just beautiful. But I didn't mind the lack of themes on the Lollipop as I spend too much time working out which theme I want.
The settings at times is difficult to get around, but the upgrade to Marshmallow seems to have solved that mostly.
My main gripe is that the Smart Cover doesn't work on a case purchased from Ebay. But I pick the phone up, use the finger sensor and we are good to go. I have the sleep settings on at 1 minute.
Notifications dragged down from the top work well. Widgets are limited but there are still quite a few available and in truth all the widgets I need are there but. I can overcomplicate many aspects of my life so it is best that it is limited.
I live in a regional area in Queensland and I seem to get pretty good signal. Better than other phones I have had.
My Mum is changing over from a flip phone and wanted a smart phone for her birthday. My sister and I have agreed to purchase a Huawei GR5 in gold. It is still on lollipop but I have only briefly looked at it to set up emails and other preferences. It seems just as good. I hope it works out as well as my Huawei Ascend Mate 7.
Should i buy this mobile? Is it good? Is the secondary camera good? Are there any disadvantages for this mobile?
muneer, 08 Nov 2016I have it one year ago , the gold one 3G ram , with marshmallow (V6.0.1) . Smooth and perfect do you have problem with battery? some comment says dont upgrade to 6.0 because of the battery drain pls tell me X)
muneer, 08 Nov 2016I have it one year ago , the gold one 3G ram , with marshmallow (V6.0.1) . Smooth and perfect Mine im waiting for upgrade still kitkat
I have it one year ago , the gold one 3G ram , with marshmallow (V6.0.1) .
Smooth and perfect
MadAboutHuawei, 23 Oct 2016By far the best phone I have used in a long while. My screen is always on and it has enough ju... moreThe best phone ive used so far,compare to the recent mate series which is 8 and probably surpass mate 9...no logged/hang.has a screen recording if upgraded to emui 4.0..nothing to say..pictures stillsharp and the best
Seema, 11 Aug 2016It wss working very good before updating it to marshmallow,since updating battery is draining ... moreI also updatet to marsmalow and it is broken for this phone. I locking for the way to instal fresh 5.1 android system
Hii...ive been using Huawei Ascend Mate 7 for the past 9 mths...and i should say im truly loving it...its the 16gb 2gb ram version...but it is still smooth n nt lagging even though its still running at 4.4.2...
Can i know from present or past users of this model..hw do i get it updated to either lollipop or the more recent marshmallow android version..tk u so much if anyone could share with me with my question...
Malek, 29 Oct 2016I bought mate 7 month ago why i dont have marshmallow yetYou can do a manual Update by downloading the b522 firmare from the huawei officail web site
Can anyone help me please? I make a backup via HiSuite and i send my mate7 to the costumer service because the bootloops. I has writh to the memo a very important code and i forget it and i make factory reset before i go to the c.s. Now i have found the memo.db in my computer and i didnt know how i can read it.i speak with huawei c.s and they said that only if someone with the same mobile,put the memo to the backup folder and make restore only the memos.
Can anyone help???
Malek, 29 Oct 2016I bought mate 7 month ago why i dont have marshmallow yetWell if you bought Mate 7 then you bought the wrong Device cuz it's "Ascend Mate 7" not just "Mate 7" itself
UsmanMuneer, 25 Sep 2016It is effected by moistureMy mate 7 accidentally fell in water..
But still it works well...
Poentje, 03 Oct 2016never huawei again...
force close with allmost all my games and apps.
bad costumer support ... moreI think u r using a copy brand phone..
My huawei mate 7 doesn't show what u r saying ...
By far the best phone I have used in a long while. My screen is always on and it has enough juice to get me through the day...bottom line, an amazing device to have
mate 7 (16gb - 2ram) or redmi note 3 snapdragon650 (16gb - 2ram) ?? which one to buy??