There is a Yellowish Brown Patch in my Honor 4x display. I bought it on Jun 3rd from flipkart. could get replacement for my phone. There are so many other problems are rising till then. Torch light turns on automatically, Contacts are disappearing, SMS is not working often, Music Player hangs on creation of Playlists.
AnonD-474836, 11 Dec 2015Guys just drop me ur mail id to my gmail id firstname.lastname@example.org i will share the mail sent by... morecould u plz forward me the mail which has been sent by huawei to u. as am facing the same honor logo problem after updating
Hi friend, when updates my honor4X through online updates after some complete installation and then showing only Honor logo and Powered by Android... I try hard reset but still same condition...Please Help me how to I use my mobile..
KD, 11 Dec 2015What did you do? Please share so we can solve our contacts and message issueHi, did you do anything after that contact issue got resolved or it happens on its own?
Anonymous, 11 Dec 2015I am facing this same problem ! The update was faulty... service centre says that the problem ... moreGuys just drop me ur mail id to my gmail id email@example.com
i will share the mail sent by the HUAWEI regarding the same issue.
I followed the same steps now its working fine
Hi guys, I'm from chennai, after updating the lollipop version, my mobile internal memory showing as 4gb. Can any one help on this issue..
rr, 11 Dec 2015 I received the automatic update and the installation was also successful but I'm stuck in the... moreI am facing this same problem ! The update was faulty... service centre says that the problem will be fixed by monday. You can try and wait for your phone battery to die and then try again . You can try rebooting your phone by holding the high volume and power button together for 30 sec .
world best mobile good specification not heating problem . save your data and money one more amazing battery life
Update the handset to Lollipop 5.1.1 release. Can somebody tell me how do i get the Lock screen notifications. I do not see the notifications that I can read on the Lock screen itself on new emails, Hangout SMS etc.
AnonD-474969, 11 Dec 2015Do we loose all the installed apps and the data?frd !!! its just scanning and cleaning process for some junk files. dont worry about contacts and apps.
This really works .... try it...
Kindly follow the steps mentioned below:
* Go to http://hihonor.in/support/downloads
* Software > download Honor 4X-Second Android L
* Unzip the zip file
* Open "Software" folder and copy "dload" folder
* Paste "dload" folder in your SD card
* Insert SD card in your device
* Switch OFF the device and press (power button + volume up + volume down) buttons simultaneously for 10 to 15 seconds
* Installing starts automatically
It is recommended to take the backup of all your personal data before updating your device software.
Renzzz, 10 Dec 2015hi Guys, I am using Honor4x since last 2 months, from past 2 days i am facing issue with m... moremove all ur media file on sd card. make sure ur 50% internal storage is free then try.
This is the official response that I have received. Seems there is no way without loosing user data.
Thank you for contacting Huawei.
With reference to your Support/Service Query.
Assuring you of our best Services at all times.
This email is in reference to the query regarding Lollipop Update for your Honor 4x device.
In response to your query we would like to inform you that you can follow the below mentioned steps to update your handset software.
"This action will erase the user data"
Visit hihonor.in website
Go to Download page :http://hihonor.in/sites/default/files/Honor-4X-Second-Android-L.zip
Download the software
Step 1. Format the Micro SD card (This operation is optional).
Step 2. Copy the Software: main package to a directory named dload.
Step 3. Copy the entire dload folder (with UPDATE.APP in it) to the root directory of the Micro SD card.
Step 4. Make sure your handset is power off. Insert the Micro SD card into the handset. Press the VOLUME UP and VOLUME DOWN key, and then press the POWER key to power on the phone and enter the Software Upgrade Mode.
Step 5. When the progress bar stops, the phone will automatically power OFF.
Build number By step: Settings->About phone->Build number, to check the version is correct or not.
Software update will take time duration of 15-20 Mins and after that application will start optimizing after the application optimization you will be able to use the handset.
For your convenience, our support staff is available 09:00 AM to 09:00 PM, 7 days a week. Please call us at 1800-209-6555 (Toll free) for immediate support. You can also share your Query, Concern or Feedback through our SMS service at 9731197311.
We will be more than happy to assist you.
HUAWEI TELECOMMUNICATION (India) Co. Pvt. Ltd.
TOLL FREE NO Â– 1800-209-6555 (9:00 AM to 9:00 PM Â– All Days)
SMS # 9731197311 / firstname.lastname@example.org
I received the automatic update and the installation was also successful but I'm stuck in the boot screen after the restart.
What am I supposed to do now?