where can I get instructions re: use of the basic functions
list of recent calls
adding apps not in google play store
How come my Maten software is still 18.104.22.168 (C636) ALP-L29? I saw some of you already got newer.
Sorry to hear about your experience but mine is working absolutely fine. I have had the Mate 10 for a month also but I never had any issues at all including battery life. I can use the phone for 3 hours with still 75-80% battery juice left at my disposal. As for firmware updates, I have had 3 updates on my phone already from the stock 115 to 119 to 126 and just today to 128. That is absolutely great firmware update support from Huawei. I have used so many Samsung flagships before and they were the worst when it comes to firmware updates. Your case is isolated and I can't possibly explain your issue but I am just stating the fact that not everyone will have the same experience as yours.
My Mate 10 is getting 8 to 10 hours SOT on the old firmware 119. I don't see how it is considered "poor battery life". I don't even charge the battery to 100%. Usually its between 80 and 90%.
Had this phone for a month and it's been great save for a few things.
Battery life is REALLY bad for a 4000mAh capacity. My HTC U11 has been consistant and has been easily getting 6-7 hours SOT with heavy use.
The Mate 10 is great when you don't use the phone but as soon as you start using it the device eats through the battery.
For those saying it's a rogue app or a faulty device, it's neither. I thought that I had a faulty device because of the battery and obtained a replacement. It too suffered from poor battery performance. I factory reset the device 4 times and eliminated any apps that I thought were affecting the battery and it performed exactly the same - really poor.
Second gripe is that EMUI 8 is poorly optimised and doesn't run well as EMUI 5.1. I owned the Honor 9 prior and it was easily faster. I guess that Huawei need to iron out all the bugs to get decent performance from the phone but in it's current state I would not recommend this phone to anyone.
The only decent things about this phone are the build quality and camera. Aside from that buy another phone and stay clear of this.
Huawei's promise of monthly security updates hasn't materialised either and I will get rid of this phone ASAP and buy something else once MWC 2018 has finished and all the major players have announced their phones for 2018.
Nice try Huawei but not good enough....
Remember that we don't comment to discredit but to improve.
This phone is great if you use if offline... Or on wifi.
The reason I'm saying this is because I have been using Mate 10 since launch. Initially, I thought my piece was faulty, I bought another... Same problem. Now I have 2pieces of mate 10 and 1mate 9.
I get disappointed when I've spend so much money and still someone says we have a beast.... On paper.
I suggest that Huawei comes clean on the following.
1. AI should conserve power
2. Kirin 970 should stop heating up
3. 4G/LTE high speed is power angry
4. Camera is flattening images.
5. Developer mode autoresets after restart... Especially max dpi, background process switch.
6. EMUI 8.0 should learn a thing or two from EMUI 5.1.1 simplicity and finesse.
On my view.
Those saying this phone battery life is bad either don't own the phone or there's something very wrong with your phone. Be it rogue app or faulty battery. SOT is not really a good measurement since app & usage varies between people. Use it a lot in a day and surely you'll get a lot of SOT (6-8 hours) but if you use it intermittently for 2 days surely you'll get less SOT (4-5 hours) but more standby time.
Omar86, 09 Jan 2018Very bad battery life https://www.youtube.com/watch?time_continue=398&v=WqNL9IbcrfU
rebazmrt, 29 Dec 2017its very good battery and also screen. but it has a terrible camera honestly. i am using it. I guess not. The battery is so awful. It looks like 2800MA. Bad battery shame on huawei 4000MA and last less than a 5 hours.
searcher, 05 Jan 2018Thanx wich color is nice?Brown looks cool in pictures
My mate 10 have a issue ? Y screen brightns reduce any solution to fix it ?
Is there any setting where I can turn on the network mode (2G, 3G or 4G) icons right above/near the signal bar, except data connection?
LG superfan, 02 Jan 2018Thanks for all the help really appreciate itAnytime dear!
LG superfan, 01 Jan 2018And I really like huawei customizations even though it looks like iOS but I wont mind looks if... moreThen I think it will be a perfect fit for you. It's only a matter of self preference what I said.
As I told you, the phone gets snappier the more you use it (self learning machine).
Hi guys.... I im considering this phone... Can anyone tell screen on time so i can buy... Thanks in advance