I bought this device in US, the device is pretty good, but I am writing this review about bugs that it might have and the pathetic customer service that huawei provides.
Easily my worst experience till that, and although i have nothing against the device I would never advice anyone to buy a huawei device. Everything is awesome till you don't hit an issue, but once you do, it's gonna be hell for you.
Even thought they promise to repair and deliver your device within 7-10 business days, but needless to say thats all a lie. They took my device almost a month back and have not returned it yet, they just keep dilly-dallying all the time, and are not even giving a date as to when they would fix and give. At this point i am beginning to think they might be doing it on purpose cause they aren't able to fix it, so might as well eat up all the time in warranty and return it when you have no time left to complain again.
Please do not go by any paid reviews, and DO NOT buy huawei ever, unless you wanna end up being in my condition.
My phone went into endless boot mode, and i have heard a few other friends face the same too, so there is a possibility of a bug as well.
Nexus 6P variants and BootLoop problem:
I had my Nexus 6P purchased in January 2016 from the Google Play Store, barely one year later it went into tht infamous bootloop bug. I am getting a replacement phone, but noticed there are hardware differences, mostly in the components manufacturers. I wonder if we can establish a correlation of the bootloop problem and one or more of the following:
Manufacture date: Obtainable from the serial number:
Components manufacturers: mostly DRAM and eMMC.
Here are the specs of my two 6P's the one that crashed and the one I am getting as replacement.
Serial Number: *****16B04****** Mfd fate: 2016-Nov-04
CPU: MSM8994 0x2001
eMMC: 128GB Toshiba
DRAM 3072MB MICRON LPDDR4
Factory OS: Android 7.0
Serial Number: *****15C03****** Mfd date: 2015-December-03
CPU: MSM8994 0x2001
eMMC: 128GB Samsung
DRAM 3072MB HYNIX LPDDR4
Factory OS: Android 6.x
I got all this information from each phone, just by booting them into bootloader mode: Hold Volume and Power buttons together.
Have you had your 6P replaced on warranty? What is your experience with your replacement device? Is it newer, older thanthe previous one? Any failures?
Your comments are welcome, thanks in advance.
Unhappy Ali, 20 Mar 2017The absolute worse customer service on the planet.Bought two phones want to send them to be re... more
In fact, I did like the fact that they asked for proof of the phone's physical state.
I also sent my Nexus 6P for warranty repair (barely one month after the warranty expired it went into the bootloop bug). They asked me to take pictures of each side of the phone. Actually, Iliked that since my phone, which crashed, was in REAL PRISTINE state, as brand new out of the box. I didn't want it to be returned all scratched and damaged. AFter all, I am getting a replacement phone...let's see how it does arrive to me.... (waiting for the surprise)! If it is in bad shape, I'll submit a complaint to Huawei and claim a new device. And we all got the pictures to prove my phone was fine !
The phone feels premium from the moment you take it out of its box. the edges feel thin and solid. The first thing you will notice is the size of the phone, especially when moving from something on the smaller scale. the build is solid and refined, nothing is overdone like the current pixel phone line, and feels good in the hand, especially when the aluminium body is cold. The cameras are good but nothing to break the ice, the screen has a rich warm tone and feels a little less cynical than some of the ultra bright displays out there, however the amoled is a very welcome feature that will impress anyone looking to get their first flagship device. Having moved from a nokia lumia 920 i was astounded at how expensive and professional it felt and the stock android layout was just a treat to work with. now a year into owning this phone i only have two complaints. the lock button is a little too easy to press, it could use more resistance. and the top of the phone can get a little warm when using the camera or 3d gaming. over all this is a solid phone that i think is an outstanding and worthy device to bare the nexus brand for the last time.
Naver buy Google Product
6p does't support Volte in india and
Google Deliberately can't fix Problem for Pixel Marketing
One of my friend had recommended me to buy this phone. Really a great developer friendly phone with instant Official Android updates. Even I am using Android O right now which has pushed by Google yesterday. Android O is superb in term of battery life. I got a tutorial to install Android O from http://www.droidphoria.com/2017/03/Nexus-6P-Android-O-Factory-Image-OPP1.html
Even this developer preview OS is working like a charm. I really love this Nexus Family.
AnonD-84747, 19 Mar 2017Will this phone work on wind mobile (Freedom mobile now) lte network?it should
AnonD-448253, 02 Mar 2017Nexus 6P is a great phone.... Until it fails. I got Android 7.1.1 and the device got into a b... moreMy phone keeps going off and on network, now it gone off and not connecting back to service, I restart many times but would not connected to service network. SIM
The absolute worse customer service on the planet.Bought two phones want to send them to be repaired and they won't send shipping labels till you take multiple pictures of the phone you sending to them.Just ridiculously stupid I keep getting new ticket numbers but NO SATISFACTION..Hope you never need service or repair cause you mind as well talk to the wall,this customer service department SUCKS!!! And not helpful, they just DO NOT CARE
Recommended from a friend, Best phone purchase Ever!
Super Quick, Larger screen is brilliant for typing (less errors), The Camera (OMG Amazing), Usu-ability = Exellent, I could go on but wont.
Now that I have this phone, I will never go back to the basic android, this phone Is Life.
Thank-you Google and services for such a brilliant phone... 5*****
AnonD-646777, 06 Mar 2017LG G5, Samsung Galaxy S6 or this?Brilliant phone, Get this...
Will this phone work on wind mobile (Freedom mobile now) lte network?
This video may help people with yellow tint on Nexus 6p