I got this phone on December, everything is great so far until recently i cracked the rear camera.
I was surprised since I didn't expect it to crack after I was carefully placing down my phone on a table, the table was flat and smooth. I heard a crack noise and checked the back of my phone, noticed 3 separate cracks on the lenses. The cracks dont seem to affect the picture quality, and its still amazing and kicks ass, but it is just a pain to look at.
Its not very noticeable but my mind keeps telling me there's cracks on the lenses.
Guess ill buy one of those expensive fusion cases and tempered glass for the rear cam.
adamsmix, 23 Dec 2018first of all,this is my dream phone, i love this phone when huawei said they want to make a co... moreIngress damage is not covered under the warranty. You can't get angry at Huawei for denying your warranty claim. As you described 'dropping' your phone into water, water impacting the device with force can cause more pressure than the IP rating can withstand. You have to take that factor into account when you are claiming the device was only submerged to a 30cm depth.
You cannot blame the phone or Huawei's response for your predicament.
Awotsn, 05 Jan 2019Please, how do I sign in to hicare. I do not see the app in playstoreHiCare is pre-installed on this device. Swipe down from the middle of the home screen to search for it
Albe87, 06 Jan 2019Very bad selfie camera, always washed out photos, no tap to focus function. Blurry photos on ... moreWould highly recommend consulting Huawei about your issue, the cameras are this devices greatest asset.
Dasith, 10 Jan 2019still waiting on Android Pie for the my P20 pro Android 9.0 Pie will be available globally by mid February. This is dependent on your region and carrier.
Wicked Willy, 18 Jan 2019Should get Android "Q" eventually, as the phone will be less than 2 years old in January 2020.fingers crossed, nothing has been promised
Ven, 19 Jan 2019 Pls. Correct your RAM it supposed to be only 6 gb RAM for p20 pro . do your research dont... moreThere is a 8/256GB variant of this device
Chickichi, 24 Jan 2019Hey anyone faced with the glue gate issue? It was something I haven’t heard before till I got ... moreIf the repair was performed by Huawei or an authorised Huawei repair agent, the IP rating will be reinstated.
JStatham, 26 Jan 2019you need to disable beauty mode in order to change the resolution.
JStatham - Thanks for your reply. Also found that using the 'Restore Defaults' Tab helped to solve it. Thanks matey.
JB5, 25 Jan 2019Since installing EMUI Update 9.0.0.168 (C782E3R1P9) on 24.1.19 on Huawei P20 Pro. I have not... moreyou need to disable beauty mode in order to change the resolution.
Wicked Willy, 18 Jan 2019Just got the C.L.T EMUI 9.0.0 168 update today, January 18 in the UK. 4GB file.Since installing EMUI Update 9.0.0.168 (C782E3R1P9) on 24.1.19 on Huawei P20 Pro.
I have noticed that on Camera VIDEO setting I'm no longer able to change resolution. It won't change from 720 HD. Has anyone else experienced this since updating? Thanks
Chickichi, 24 Jan 2019Hey anyone faced with the glue gate issue? It was something I haven’t heard before till I got ... moreRead this: https://www.reddit.com/r/Huawei/comments/9rz8gg/psa_the_huawei_mate_20_pro_might_have_a_glue_gate/
Wanted to get this phone after a week and now after seeing this.. makes me think twice.
It looks like majority of people have this problem. https://imgur.com/a/FkVDDIU
Hey anyone faced with the glue gate issue? It was something I haven’t heard before till I got on my mate 20 pro. It’s just 22 days old. And worse huawei refuses to replace phone to phone even though it’s still under warranty. Now the screen has been replaced I doubt my phone isn’t water resistant anymore. :(((((((
BigJohnFree69, 22 Jan 2019Just did the update but when I use a custom wallpaper that app icons are a bit spazzed, you us... moreNever matter boss, I should be called BigFrubeFree69
Anonymous, 14 Jan 2019Would you recommend this phone? Definitely.
Wicked Willy, 19 Jan 2019Android Pie update was actually 4.45GB. Everything works fine after the update and the batter... moreJust did the update but when I use a custom wallpaper that app icons are a bit spazzed, you using the default theme/wallpaper or is there something in the settings
Android Pie update was actually 4.45GB.
Everything works fine after the update and the battery life seems even better.
Ven, 19 Jan 2019 Pls. Correct your RAM it supposed to be only 6 gb RAM for p20 pro . do your research dont... morethe information is actually correct, gsmarena usually display max configuration. if you want to display 6gb then select 128 variant tab
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