Bought the Kyocera Duraforce E6762. Within the first year, the soundboard went. I leave the phone in my vehicle during the day. I went for the more expensive phone as I do construction. I was still under warranty, so we sent it back for repair. Now, at almost 15 months total of owning this phone, I have the same exact problem. The soundboard once again is going. As in last time, I have to put it on speaker to hear. And, even with that, the sound is garbled and sketchy. I need my phone for work. I called and they said it is no longer under warranty and I would pay upwards to $145.00!! to have it fixed. I told them that it is a recurring issue that started within the first year. Why would I pay to have the same issue fixed, when apparently, it will happen again in the next few months? I also told them that I paid decent money for a rugged phone. When, in all reality, it is still a cheap phone as far as the insides are concerned. I would just as soon buy a basic flip phone. I will not be getting another of these. Oh, on another note, I was going to something on the screen and when I tapped it, the screen shattered. I didn't drop it or abuse it. Just doing what you normally do. Yeah, not covered. So why are people getting this?? So, yeah, bad review from me.
I am currently using the second one of this device as the first i gave away to my brother.
I just went through some of the comment/opinion from other consumer.
Yes the camera is not that good as i expected, but i totally understand that because it's a rugged phone.
So far so good with the battery compare to my Honor 8. Everyday i come home from work i still always have 70-85% of battery life, when at the same time my Honor 8 never has more than 30%.
Charging is slower than Honor 8 i noticed that, but also it's a bigger capacity. so i don't complain.
Performance is not that bad compare to the new model of the rugged phone. i have this phone for more than a year now, and it still get the job done as expected.
The design, I love it! It's manly design. I think Sumsung might actually copied the Programmable Key for their Bixby bottom.
Speaker is very good.
Overall, i would always pick up a phone that has similar design.
Just like every kyocera phone...that battery takes a shit. Quik charge is down to a trickle. Tried all the little tips and tricks that even kyocera provided. Nothing unless I want to spend money and send it away for 3 weeks
Truly terrible - 1 month old, down to 74% battery in 1hr 36 mins. And I did get rid of as much bloatware as possible.
Have the Pro. It fell out of my shirt pocket and landed on concrete 3' below. screen cracked, not under warranty. Had the XD before this and maybe not as techy but it was bulletproof. Gotta wonder why ATT charges more for the XD if it's older? seriously considering going backwards to the XD
geeLasT, 05 May 2017no more production of kyocera mobile :(Totally agree Kyrocera should stick to producing electronic components such as caps and resistors Let the big boys produce the phones
Yeah, I have the DuraForce Pro. I'm seeing a lot about shattered screens. Maybe I'm lucky or have an exceptional unit. This thing has been dropped, kicked, in the water thru the mud and snow and keeps working. I got this phone when it first hit the shelves. Over time the battery isn't what it was and takes a bit longer to charge. I got rid of some of the bloat and regularly cleanup the cache. Installing a 32G card was a definite plus. I will agree at times it's no speed demon. For me, killing off some apps is only short term. They always manage to raise up from the grave. Everyday it goes in the shower with me to catch some YouTube. I can't say I'm 100 percent happy with this unit and may stray to a another manufacturer but then this phone has taken a beating and does what it's supposed to do.
Jewels, 28 Sep 2017Purchased a Kyocera Duraforce pro in April 2017. I accidentally dropped it from waist height( ... moreBasically the same thing happened to me. Dropped phone, screen cracked internally. Not covered. Regardless whether the phone is ruggedized, they won't warranty drop damage.
I've jus gotten the dura force but the camera is horrible I'm fr Jamaica and I've used alot of different brands I put phone through hell so the dura e6560 has lead mi to be interested in the dura force pro I'm going to buy I jus need a good deal on a new one
Anyone complaining about this being slow is most probably using poorly-coded apps. Just picked mine up today, loaded my full typical app compliment on there (and didn't even bother removing bloat apps) and I'm not seeing any issues. Try using applications from people that know how to code, instead of Facebook and Google, who very much do not know how to code.
This guy just got upgrade to Android 7.1.2 and if you got model with sapphire glass and 3Gb RAM - it is very much capable.
Purchased a Kyocera Duraforce pro in April 2017. I accidentally dropped it from waist height( I'm 5 ' tall) to garage floor. The screen shattered. Talked to Kyocera customer service. They had me ship them my phone and pay $40 for a replacement. 6 weeks later they took another $149 from my bank account and emailed me saying it wasnt covered under a warranty, they state dropping it voids warranty. Won't be buying Kyocera anymore.
Maybe you should learn how to remove bloat before complaining like every other clueless smartphone consumer. Clear cache, disable garbage apps, etc. Not rocket science. Android phones are similar to PC, you need to take care of them the same way...
Truly rugged but slow and stupud....
Multitask?not really. Too much Google garbage in there even the calendar sucks Google bloat ware.
Would not recommend unless you call only.
Not worth the money. Get a Galaxy. True buyers remorse here....