I bought this phone little under an year back and already has issues; unable to turn on Wifi for last few days and followed by not booting at all from today.
When I tried to reach out for their service, I realized they have toll free number and web site for India not working - at the same time.
First of all, you don't get results in Google when you tried to search for their support.
It feels like they focus only on selling their products without a good customer support. I am unable to use my phone until they keep their warranty promise. In these modern days, you know how it feels without using the phone.
I am having worst experience with Le Eco 1s and I have raised complaint by following email.
I brought Le Eco 1s smartphone online through flipkart on 19-05-2016 (invoice enclosed with this email ) but it has suddenly stopped working in October-2016. I went to Le Eco service centre at "Today Telecom, 9/10 , Padmavati Darshan , Near Deepak Cinema , Mumbai - 400013" to get my phone repaired which was flooded with LeEco customers, where they have inspected my phone and confirmed defect "no power/can no boot" mentioned in their job sheet (job sheet enclosed with this email). Finally after repair I received my phone from aforesaid in working condition.
Now, my phone has stopped working on 20-04-2017 and having the same defect. Similar to the above I went to aforesaid service centre but they are not accepting the same phone for services where they told me (unofficially told as the product is defective most of the vendors of service centre stopped to give services to LeEco) to contact 180030101838 for any complaints/queries. Accordingly I called up the given contact number many times and got frustrated because no one is responding on call even if I hold the call for ten minutes many time.
In view of the above it is very clear that the most of products are defective and in addition to that the Manufacturer is not providing well organised after sales service for the customers.
Therefore, I request you to replace my defective Le Eco 1s phone with new one.
ypd, 22 Oct 2017I am using le eco 1s x509. The main problem I see is it has no volte. It also has heating prob... morehttps://m.youtube.com/watch?v=ad5W3PprfdQ
follow this vid and enable volte unofficially.
Rajeev Kumar , 28 Oct 2017I m using leeco le 1s x507, (4g) the problem with this is that it has no volte...It is serious... moreYou can use volte In Le 1s eco x509/x507 by unofficial method
Just follow these two video
I m using leeco le 1s x507, (4g) the problem with this is that it has no volte...It is seriously a big issue plss solve it and enable volte in it.
I am using le eco 1s x509. The main problem I see is it has no volte. It also has heating problem but it remains below 45c. My battery of 3000 lasts around a 8-10 hours on general standby mode. Hope it can last further. Still, screen is responsive and all medium level graphics run well. Overall a good phone with avg net users.
when my phone's UI is updated, i lost 2160p recording, it is not showing in the camera feature. Please tell me, how can i restore that feature again?
slaveofnet, 04 Jul 2017LeEco Le 1s phone i bought it in first year in china it was nice phone really it have never br... moreHow can i found Le1s 507 display??
plz i need it badly!
i am from Bangladesh!
there is no service center !
Hi to all,whether it is worth a mobile for 50ey to buy, completely preserved without any problem and as I see there are many good specifications,unlike other mobile this really has good specifications plus 50euros and used less than 1 year.
*why can't need to buy *
1-charger pin not like a Samsung charger its bigger one. U need to carry leeco Le 1S usd cable with u enytime.....
2-non removable battery
3-there is no radio option in the phone
4-hybrid sim slot
* why need to buy *
ram, 30 Aug 2017how to work volte network le 1s x507.It's not working on VoLTE
All in All not a good phone.
Using from last 10 months. Battery life is less, Charging is fast.
Worst Camera, Heating issue, Hang problem.
And now becomes dead.
Service Center has no date to repair the set as they have not received spares from last three months.
Mail to customer support thrice but no reply.
Call at cust care but so many noise, you can`t even tell your problem.
So avoid to buy this phone as my personal experience.
I am using x500 1 year and 7 mounths.Batery is same from 1. day 4-6h sot.For price best phone.
i am telling you that this is the worst phone in this world i have used . It is just wastage of money . Once u will buy it , u will regret urself whole life . There is nothing in this mobile . I have been using this from 6 month and i have become very much irritated from it. There is no serviece availability . A very very very poor battery life . And the bjggest problem is , it heats upto 56 degree celcius even by normal usage . Sometimes the external buttons stops working automatically .this phone is now dead and when i went to service center they told me that there is no service center in indian and tell me to spend 5000 rs . Plz friends do not buy this phone.
In 8 month of buying it , it's volume during call is gone ,. heating problem as well,