Prince Kumar Saurav, 02 Jun 2017Can you please specify the service centre you approached? No doubt phone is good but service center in Ranchi and customer care executive are very disappointing.
Best phone in the world, even now what phones have octacore at 2,2ghz proccessor, also ir port that can be programed it learns from your remote control, i can watch youtube about 3 hours,
Please don't buy this phone their customer service is very bad.i m using this phone from 1year.i have submitted my phone to their service centre 11.5.2017 they give me jobsheet number (js17051100886) but till today date 30.5.2017 they don't send require parts of phone to service centre.
This is the worst phone in this world i have used or seen . It is just wastage of money . Once u will buy it , u will regret urself whole life . There is nothing in this mobile . I have been using this from last one year and i have become very much irritated from it. There is no serviece availability . A very very very poor battery life . And the bjggest problem is , it heats upto 56 degree celcius even by normal usage . Sometimes the external buttons stops working automatically . If it get a minor problem u have to spend 5000 rs just to recover it . Plz friends do not buy this phone .
Pls don,t buy this phone
No warranty coverage
waste of money
Letv Company Fooling the customers
As company is winding up shortly,pre/post warranty service support is totally aiming towards escape route to avoid customers backup with lame excuses.
My warranty Le eco 1 mobile was taken to service centre for crash up of Booting on startup and the service centre negatived the warranty by falsely claimed liquid inside motherboard and replacement cost of Rs.10000 for M.B. much more than the purchase cost of mobile.
The same mobile brought back and kept in freezer for few hours to authenticate their claim,but ithttp://m.moneycontrol.com/portfolio.php?type=today was surprised to find nothing so for non functioning of Booting of mobile and got reset after continuously battery charging fully.
Only problem reported by me to service team was that display of update of root continuously after crashing, which never taken seriously,instead they claimed total faulty due to prefixed answer to go for a new mobile as against enhanced cost of Motherboard much more than the purchase cost.
My continuous communication to Leo eco never responded and customer care telephonic line always keep engaged or keep holding.
The suppler Flipcart after repeated contacts unable to find any solution from manufacturer,whose basic motivation is sell through online and discard customers support by making false claims on defects by negativing​ warranty and make customers to go for new mobile,due to higher cost of spare much more than purchase price.
This game plan to avoid customer ordeals will make escape from responsibility of after sales well practiced​ from legal proceedings against them for lack of service.
My mobile got set alright after reset activation by myself after false declaration by their service centre of liquid accumulation and inability to rectify the same proves the easy route to vanish our indian market after dumbing their products with out any service liabilities any more.
My sincere​ advice to all buyers donot purchase any mobile from Chinese.manufacturers. with out looking into genuine service support history from customers as otherwise,,we need to consider the product are sold for use and throw concept to make us safegoat and not so in western countries/US,where strict law proceedings against such violation dealt with.
Otg not working
3.5jack not working
anil, 01 May 2017I want to tell you that this phone is 4G volte enabeledHow
worst phone ever. dont go for it heating problem, charger issue , camera quality is worst, its been 8 months since i'm using it and trust me now i'm going to purchase a new one.
my letv le eco le1s has a Software Bug.
Play store Apps do not update/install on mobile data, it always need WiFi only.
OTG do not work at all.
My hotspot wifi is not acceptable by other devices.
Please send some updates for abive
First of all please update volte in my phone....Jio is not responding well without this...And infect even net is not working from any companies ....
Secondly as many complaints, phone has heating issues..And infect even net is not working from any companies ....
Anonymous, 15 Apr 2017Worst phone ever used. The problems i regularly face are as follows:- 1)heating issue 2)wor... moreOh hello it has a gorrila glass 3 and 1920*1080 pixels 13 mp rear and 5 mp front camera which is great I am using it about 1 years and its working perfectly