Anonymous, 28 Sep 2016Hey, I've had the exact same problem you've faced. My lenovo K4 Note purchased in March 2016 w... moreIt might not necessarily the case that only last drop caused your phone's trouble. It is probable that over several drops, the integrity of your phone's innards got compromised, with the last knock finally caused something to give in.
This should serve as a warning for us to be more careful with our stuff including our phones.
But sorry about your experience with the after-sales service.
Anonymous, 27 Sep 2016hello friend ...
I would suggest not to buy any Lenovo mobile. As all they are facing a lo... moreHello friend,
Sorry for your ordeal. However, we really can not say "please do not buy any of xxx brand devices," when our one device got problem. Because in reality, there is not a brand that manages to make absolutely-trouble-free devices. You are not going to say that we do not buy any device because at some point it will have issues, are you?
Your experience should be a lesson to all of us to better take care of our device, and all our belongings for that matter, and how to deal with service centres, yeah.
first time to ever comment on a smartphone. its a perfect phone for me, feature wise, its worth every penny. wish it will update soon to android nougat. thanks lenovo team!!
SAGAR, 24 Sep 2016My phone is restarting automoaticaly Faced the same issue. Replaced the motherboard once.feel disappointed for my selection
Anonymous, 27 Sep 2016hello friend ...
I would suggest not to buy any Lenovo mobile. As all they are facing a lo... moreHey, I've had the exact same problem you've faced. My lenovo K4 Note purchased in March 2016 was working till one day it slipped and fell down from about 2 feet. My phone fell down many times earlier but i never had any issue, but this time it wouldn't charge properly. It took about 6-8 hours to charge compared to an usual 1-1.5 hours charging time.
I took it to the "Lenovo Authorised Service Center" and they guy said that water went into the charging port and it wouldn't be covered under warranty. I was asked to pay Rs. 1800 for fixing it. I requested them to return the mobile to me(the service center informed me that it would take another 1.5 - 2 months for returning my mobile) and they returned the mobile in the worst condition. It wouldn't even switch on now. At the service center I had assumed that the battery might have gone to 0% and didn't care to ask the guys at the center because i was already frustrated waiting for more than 3 hours talking to them.
Later when i tried to charge it it wouldn't get charged or turned on, after fiddling it a bit i realized that the guys at the service center didn't fix the battery properly (call themselves authorized service, can't fix up the battery properly..LOL). After some inspection i found out that the contact leads from the module (containing charging port, below speaker and mic) to the motherboard got corroded. (I sweat a lot and the phone stays in my pocket all day long. The moisture from the sweat must have corroded them through the charging port.)
What a great design fault and still they don't fix it up under warranty. I was once told by a Lenovo service engineer not to take up my laptop as a carry-in to lenovo authorised service because they are the worst. Guess he is right.
Currently, my mic is not working properly but i managed to fix up the button speaker and charging port and am pretty angry on the company. It's been hardly 5 months since i purchased the device and their stupid warranty doesn't cover even the basic issues.
Worst phone ever. 1st phone was switching off every 10 minutes changed at shop on purchased date. Second stopped recognize usb after 2 weeks usage. Can not charge use adb etc when it is switched on While switch off it is always recognized. Sometimes only multiple reboots help. Tried latest Marshalow, downgraded to lolipop Factory reset, Safe mode... And support dont want to deal with it even if paid as likely this model is very buggy.
hello friend ...
I would suggest not to buy any Lenovo mobile. As all they are facing a lot of problem after few month of purchase.
Few month back I bought Lenovo k3 Note but while updating A6.0 Version it went dead. won't start showing black screen and unable to ...
As it was under warranty so went to Lenovo service Center. And ask to check, after few min I got reply Â“ SirÂ’ your phone is dead due to Liquid found in it and it will cost you RS1800. I was shock. I told her how it possible as phone was working fine, before updating 6.01. but the lady was not listening . she ask me to pay Rs1800Â’ as we donÂ’t provide warranty for Liquid Found.
I took my phone back and after going home I open phone and clean with cotton and put the phone for charging after few min it get started.
SoÂ… Lenovo service center executiveÂ’s makes the people fool and charged money from them.
Â… It would be better not to buy phones of this Company. Who make the people fool.
There are lot of people who face problem with Lenovo mobile.
Marzy, 27 Sep 2016Hi Lenovo Users, Im a bit confused, whenever i search for Lenovo A7010a48 specs, it always ... moreDon't confuse about lollipop update to marshmallow version s219.Everything will be fine better than lollipop except design layout of lollipop.perfomance is much more better than lollipop.
S 219 version is good in marshmallow . Everything is working properly.looks of software is only bad .Other things are better than lollipop
Marzy, 27 Sep 2016Hi Lenovo Users, Im a bit confused, whenever i search for Lenovo A7010a48 specs, it always ... moreYes, now marshmallow s219 is available &it is faster than lollipop and everything is better except looks of software . Everything working properly because of I said this case somebody told digital Dolby & fingerprint is not working properly but everything working properly.remeber that version marshmallow s219.
Just flash a full stock Marshmallow S_218 rom, then do the S_219 update via OTA. Unlock your K4's bootloader, flash twrp via fastboot method. Once TWrp is up and running, flash aromafilemanager, browse to system and delete recovery from boot.p, flash supersu beta 2.74 (systemless root) Reboot! Uninstall bloatwares. Deny autostarts.
Exact steps can be found on XDA. More head room for your K4. No more heating problems, liquid ui animations. Better memory management. vibrant display. Snappier. Better wifi connections. Switch from ipv6 to ipv4 on the fly. Fast and consistent 4G-LTE throughput.
Marshmallow is superior to Lollipop S_150 in every aspect. No qualms here.
It's the best experience to have lenovo k4 note. 3 GB RAM provides faster experience. Dolby Atom sound is very special feature. Front and rear Cameras very good. Battery back up is Long enough. 401 PPI density gives the best clarity without consuming much power. And you can do voice calls using LTE network even without VOLTE feature by jio4gvoice app.
Hi Lenovo Users,
Im a bit confused, whenever i search for Lenovo A7010a48 specs, it always leads and provides me specs for k4 note. Device Information -> mobile device A7010a48. Is my phone considered k4 note? And is it advisable to upgrade my lollipop os to Marshmallow os?
Aravind, 23 Sep 2016I cannot set the wallpaper I prefer after doing an update of 28MB..... Its available through G... moreHi, I got the same issue before, you must have THEME CENTER on your phone. Go there and select your desired wallpaper.
C. Jay , 26 Sep 2016why I can't update my YouTube app from last 2 months... it aways showing after downloading...... moreIf you have a friend who has an updated youtube app and has a share it application, you can ask your friend to share the updated app to your phone.
Abhi, 26 Sep 2016Does it heat on moderate usage????? Is it good to buy??? Does it have any battery problems??? ... moreThe phone is perfect for rough n tough use and also for music lovers !! It is really worthy of every penny I spent on it. The speakers are excellent with the support of dolby atmos making it standout and also the camera is good enough. It provides very recent android updates soon as well :) Im enjoying this phone from my heart :)
umesh, 26 Sep 2016guys how was phoneso far the phone is good. but one thing you must consider before buy it is the battery. if you are a heavy gamer, you will find the phone battery is draining fast (from my experience). but if you are a normal user (browsing or gaming for a short time) it is a good phone :)
I have this phone for a month now, and so far so good. At first week the battery drain too fast but when i updated to Marshmallow the battery backup now can last a day and a half for moderate usage (eg Facebook, email, YouTube, and surfing Internet) even my data is always on. With Dolby Atmos and a bombastic dual speaker, No need for external speaker. This is a perfect phone for me cause i love music.