ashwani, 25 Jun 2016Plz don't buy this phoe.very heating problem this phoneIm gng 2 tak zuk but......Y u said lik dat frnd is dat cell nt good ?.....plss hlpp ...
Brought this phone on 19/05/2016 through amazon. Have been using this phone for about 20 days. This review is going to be a bit long because its not just about the phone, but also how the customer care response to your issues when they give you a defective piece.
Phone -The build quality is good! feels very premium in spite the back cover is made of plastic. Battery gets two thumps up even with a moderate usage with constant checking on SM updates got an on screen time for about 5hrs. Camera is decent, day light images are good, even low light one can be made better if you can tweak the settings. But it fails BIGTIME in network reception department. Having issues in detecting your own home network on both sim slots. On 11/06/2016 it finally gave up in detecting any network. Initially thought it was something to do with sim card, nope, it did worked perfectly when I used it on my older phone. So you guys can decide whether you want to buy a phone which neither can make nor receive any call.
Customer Support - Took the phone to the service center, without asking any question they just took the phone by saying there is hardware issue and it will take 3 -4 working days to rectify. And its been more than two weeks they have been just saying they don't have spare available to repair the phone. Now the phone being still under warranty Lenovo could have at least speed up process of repairing the phone before the committed time or replaced with new working piece. No! all they want is the customer to wait untill they decide when they want to repair the phone and give it. Today [28/06/2016] even now they are just giving the same standard response, 'Untill we dont get spare we cannot repair the phone. You have wait till we get it repaired', So if want to pay the R&D cost for the company to figure out what is wrong with it then please go ahead and buy it.
PS Note: Its been more than 40 days that phone is launched in India. Amazon.in doesn't even have a review page for this phone. [FYI - Moto G4 was launched much later than this phone, it has its review page live]. So if you are smart enough you know why they don't want the customer to write a review on this phone.
this mobile is faltu mobile. Do not purchase this mobile. i have purchased this mobile but within in 10 days network IC working stop. i have submitted this mobile to service center .
15 days gone but i have not received the lenovo ZUK 1 mobile. Service is very faltu.
I have problem with zuk... Automatic network gone...most of the time.
mobile shows flight mode on...but it is off...very big problem.
cybersuyashjain, 21 Jun 2016I dont understand why people are talking too much negatives about this phone here and amazon, ... moreHi I just bought this phone . But I m in doubt as lenovo zuk is written on it back panel instead of only zuk .
Darpan Jakkal, 20 Jun 2016i have got the zuk z1 yesterday but since today morning the screen has gone unresponsive 2-3 t... moreYes. I am also facing the same issue. Is there any permanent solution for the same.
I'm in confusion to buy mobile.can anyone suggest whther I go for zuk or Mi note 3.for next sale?? Users using zuk 1 can clarify my doubt I think soo.. Pls help me
The phone has the touch problem and it ocxurs suddenly while we are using the phone and i had more than ten times in a day and i had replaced the phn again the same problem has occured ..
i am purchace lenovo zuk z1 but 2nd day tiuch is not working thatsway zuk1 mobile retturn
Xena, 27 May 2016Do anyone know how to apply the fingerprint lock. When I got my phone i didn't opt the fingerp... moreHi Xena,
This is happening because you have installed exchange email. This is one feature which I am also facing issue with and had requested Lenovo to resolve. I case of Zuk they have scanner under security in setting, but in all other phones scanner is outside security folder. Excahge . Outlook disable the folder for all other safety features except password.
Does it support 3G data in CDMA? Does it provide 4G FDD net connection in Band 850 MHZ i.e Band 5?
Anonymous, 26 Jun 2016Same problem broSave contacts in Google drive
I was using this mob for past three days. Not faced any prob yet. BT y this mob getting hanging prob with whatsapp and other messaging app.. Could any, suggest me any solution for it..
Shakir, 26 Jun 2016My phone get hanged up after 2 week of purchase.how to restartSame problem
dont buy lenovo zik z1 it si very problematic, touch is not working in one day only, i written ths mobile twice for same problem
naveen, 27 Jun 2016is this phone has gorilla glass in it ??No
The phone doesn't have corning gorilla glass