Love this phone but after only 15 months of light usage it started malfunctioning with what I now know to be 'bootloop'. LG repaired it under warranty and got it back to me within a week, which I thought was really good. Until I discovered that they had locked it during the repair process, and my SIM no longer works in it. They gave me the runaround when I tried to get this resolved and I've been bounced back and forth between LG and Vodafone: LG said I had to ask Vodafone to supply a new unlock code. Vodafone said LG had locked it so LG had to unlock it. Im still trying to get this resolved. I will not go to a third party to unlock, as that will invalidate the warranty, which I need to keep active given that these phones are known to be defective. So, even though the phone is lovely I would not recommend it due to the manufacturing fault and poor customer service from LG.
Anonymous, 30 Mar 2017You are a terrible consumer for buying a phone with the intention of using it for 2 weeks and ... moreSeveral options are available to choose, instead to be player of a lottery game.
Bang4buck - bootloop, 29 Mar 2017I've had this phone since late 2015 and it's worked amazingly up until being a victim of the b... moreYou are a terrible consumer for buying a phone with the intention of using it for 2 weeks and then returning it. Rubbish people.
I've had this phone since late 2015 and it's worked amazingly up until being a victim of the bootloop issue last week. Me and 3 other friends have the phone and rave about its camera and otherwise good "bang 4 buck" value. The phone, for what it can do as a standard android smartphone is the best deal out there to this day imo. BUT, my phone is now with LG to fix the bootloop issue and I can only hope that 1) they fix it permanently on my phone, and 2) none of my friends have to go through the hassle I am going through (sending my phone via mail for repairs and losing all my personal data in the process). Of course if I continue to be a bootloop victim, well my rating on the phone goes to shit obviously... For what it's worth, LG is fixing my phone for free despite my 1-year warranty expiring over 3 months ago.
I honestly think, bootloop issues aside, this is still a great phone and much more affordable than other phones which do essentially the same thing. While I'm without my G4, I'm on a "borrowed" Samsung S7 Edge (actually had to buy the phone but can return it in 15 days full refund). This phone was 900$!! wtf... it's NOT worth that much. I paid 400$ for my G4.
I have an issue with my G4.when i power it on its working by welcoming me then its doing nothing.what might be the problem.its just showing the word welcome
i agree this phone is crap. i got one and had it for a year then boot loop called and went through insurance was sent another one had it for a year as well and today it done same thing. cant get phone to work at all
Anonymous, 28 Mar 2017Pls i was about to buy this phone but i want know the meaning of bootloop.I just got back my G4 from LG. I sent it back because of that bootloop issue. As long as they confirm that it is the issue they replace your phone. That is my story though, i'll give it some time to see what happens.
Anonymous, 28 Mar 2017DO NOT BUY LG PRODUCTS!!! They knew about this bootloop issue, but kept making and selling the... moreNot sure what you talking about. My G4 had the same issue with the bootlooping and the replaced it with a new one.
Anonymous, 28 Mar 2017Pls i was about to buy this phone but i want know the meaning of bootloop.don't even think of buying this device
don't buy this phone....i purchased a LG G4 in February, 2016. It lasted only 1 year and a month, fell victim to the infamous Boot loop issue. There is no solution and this problem is not curable by any means. The phone can be temporarily turned on by heating up the motherboard to recover your data...and that's all you can do!!!!! If you have warranty, LG may repair or replace your set, but it won't last long either. Before boot loop, my G4 was a awesome device, now it's just a garbage. I completely lost my faith :(
DO NOT BUY LG PRODUCTS!!! They knew about this bootloop issue, but kept making and selling the phones with the flaw - then they will not stand behind them. Excuse me, they did actually extend the warranty on these phones BY 3 MONTHS WTF? 3 months! Well it shows what kind of company they are. The class action suit will cost them millions in legal fees - money they could have used to repair their defective phones, and would have kept most of their customers happy. Now everyone in that class action suit will get a $5 off coupon (or some other meaningless offer) and will be gone from LG forever. A person would be completely ignorant to ever purchase another LG product - EVER! All of their products have electronics, even appliances. If they can't build their phones right and won't stand behind them - what makes you think any of their other products will be any different? No one I know will ever buy an LG product!
Signed - a non customer of LG for the rest of my life
Pls i was about to buy this phone but i want know the meaning of bootloop.
Tan123, 25 Mar 2017Is the bootloop problem actually that severe ?? , I was thinking of buying this phone :-lDon't buy this phone in 2017, period.
Tan123, 25 Mar 2017Is the bootloop problem actually that severe ?? , I was thinking of buying this phone :-lYes it is a large problem. My LG G4 overheated from basic use which caused it to bootloop. It is now a useless piece of plastic. DO NOT BUY!!
YourFriendlySpider, 25 Mar 2017iPhone 5s or LG G4
LG G4 if you want customization and play around
get the 5s if you have smaller hands or want a more ready and smooth experience
the G4 is a bit cheaper and to avoid the infamous bootloop issue buy a refurbished one
Tan123, 25 Mar 2017Is the bootloop problem actually that severe ?? , I was thinking of buying this phone :-lIt is. I didnt know it was(since the name would suggest a not-so-hard-to-fix software problem, which it is not) and was dumb enough to not have an SD card, or cloud backup. It got in a boot loop and now is in warranty repair. All my files are gone.
Having suffered from this, and knowing about Note 7s explosions and other stuff, specs-price ratio and design become second when I look for a new phone, the least ammount of known defects becomes first.
I was very excited to get this phone but it didn't end up as i expected to say the least.
Since 2010 till i got this phone in November 2016, i used only 2 phones, i search well before my buying any device, the HTC Desire HD was my first, over 2 years with it i switched to Nexus 5 in December 2013, the nexus was the best device i ever used to say the least, i broke the screen in an accident hiking, and since we don't have spare parts in egypt, i decided to get a new phone, it was time already, i was focused on Lg as my experience in the Nexus was beyond amazing, the LG G5 was just launched when i bought my phone, but i got a decent price for the G4 and i got it.
The phone looks pretty cool, not very slippery like other phones which is a smart design feature, the screen is bright, clear, it's one of the very few phones now that has pointed curvy edges making it unique and pretty.
The UI has pretty smart features as well, not worth mentioning as everyone already knows them. Yet it's laggy, i've been habing serious issues with the UI and i need to restart my phone at least 3 times a week, and probably 2 times of those i have to remove the battery to force close (thankfully) in my experience with the Nexus 5, it only happened once in 3 years! with the G4 it happens almost once a week, my phone is up to date so there is no excuse for that...
The battery's life is equivlant to my Nexus 5 after more than a year of heavy usage, and this phone just consumes battery, i recharge the phone at least twice a day and sometimes few more quick charges to keep me going, with average to minimum usage.
The phone heats up faster than average and it does not qualify to it's stated processor speed. Please note that i got the phone in November and it's March now, so basically the heating was in the winter, i have no idea what will happen in the summer.
I am very disappointed with this phone, but i also have to say that i have tried and used other LG models and they were all quite amazing! LG will still remain on top of my list when i look for a new phone, but this model is really a product that doesnt meet expectations.