LG are the worst company I have dealt with stay well clear. 15 month old LG G4 Boot Looped 8 days ago and after over 8 hours of calls and 5 e-mails LG UK tell me they want £162 to replace the motherboard. Will never buy another LG product and have apologised to others who bought this phone on my recommendation.
AnonD-641565, 04 Feb 2017Don't buy it!! I have bought a G4 one year ago and now i have got BOOTLOOP problem just 2 week... moreHad the same problem but luckily my phone was insured and I think the warranty was still valid so they replaced the motherboard for free.
Don't buy it!! I have bought a G4 one year ago and now i have got BOOTLOOP problem just 2 weeks after expiring warranty.. and now they says i have to pay 3/4 of phones price to replace the motherboard.
Overview after 1 year and 4 months:
-Image retention on top of the screen after 1 year;
-Bootloop started today.
oh gawd!! just bought a 811 model from ebay for 200 USD. i had no idea of this bootloop devil. yet to recieve the phone and already scared to death reading reviews. was going for a second hand s6edge but checked myself due to supposedly poor battery life.guess g4 has become use and throw phone now
Worlds baddest phone i ever seen in my life i recently buy g4 but there hardware was damage with out any reason
I have LG G4,i use only one year ,last month start surfer in screen split am trying to contact LG center in my country,They replayed to me G4 has no such problem. some time it display corrent full screen,3 week ago starting bootloop and now it dead. not charging not power one... i lost my money in buying LG g4
thunderstorm, 31 Jan 2017hi. i have t-mobile lg-h811(g4) and its serial starts from 505. so i checked the imei at lg we... moreIf you somehow just recently bought this phone I'd be worried.
If you've been using the phone since mid 2015 I think it will be ok because otherwise it'd probably have bootlooped already if it was going to.
I got my Lg G4 in Korea. I fell in love with all its specs. Unfortunately I wasn't aware of all its bootloop thing. I had it only for 11months, and the photos and other stuffs were gone, cannot be retrieved anymore. Well I guess that would be my last lg. I am still hoping that it would be fixed when It gets back to Korea. Anywho Thinking about buying xiaomi, its kinda popular now.
Anon, 27 Jan 2017What's your serial number on the back? As far as I know, any phone manufactured before Oct 201... morehi. i have t-mobile lg-h811(g4) and its serial starts from 505. so i checked the imei at lg website and it show that it produced in may 2015. should i be worried about this boot loop issue. will this issue effect it
I've had my G4 for over a year and had no issues until recently traveling I put it in airplane mode. When I got to the hotel it wouldn't boot up. After chatting with LG support found out it was under warranty. They replaced the motherboard but I bought a IPhone 6s Plus since I needed a phone. I won't buy another LG phone.
Jacky, 24 Jan 2017Just wanted to tell you about my experience with the LG G4 (Europe Version). It's a great pho... moreI have never put. bad comments online but wanted people to know do not buy lg G4 phones all the complaints on here are true I bought two for 600.00 each worked ok for about a year both of them screen went out problems start when you update after long discussion with LG C.S they send you another one if you haven't had it over a year still owing $300 and not knowing if same is going to happen with it ...I personally can say my first and last LG. Back to Motorola ☺just wish I had read all these comments before buying would have saved lot of money and misery.
Jonas, 28 Jan 2017I'm using an LG G4 currently and no doubt it's the best phone I've owned, till today it's work... moreDont buy lg again... Trust me i had the g2 at first ajd it suddenly stopped working as the motherboard failed..i decided then to buy g4 and also it stopped becoz of bootloop..lg is making very bad hardware... Go for htc or samsung instead i think
I'm using an LG G4 currently and no doubt it's the best phone I've owned, till today it's working without a single lag and issue but I'm afraid it'll get the boot loop problem soon.. Idk if I should get a Galaxy S7, Xperia Z5, Huawei P9, LG G5 or galaxy S6 edge plus now
Khaox, 27 Jan 2017I just got hit by the boot loop issue this morning, after a about 13 months, lost a great many... moreWhat's your serial number on the back? As far as I know, any phone manufactured before Oct 2015 is susceptible to the notorious bootloop issue. Mine should be ok, made in dec 2015
Florinso, 19 Jan 2017Ok i have my g4 for 1 year. Still is working like first day, I am in Canada with Fido. So I wa... moreI just got hit by the boot loop issue this morning, after a about 13 months, lost a great many pictures because of it. I had the 812 model if that makes any difference.
KInda pissed with LG at the moment, probably going to go with the s7 next.
P.S. I hail out of BC. unfortunately we are not graced to have avoided this problem.