HI, I'm an G4 and a G3 user and i have this problem with the G4,
Current version is not available for user. Can't find matched cust for NT-Code MCC/MNC[FFFFFF],SUBSET
it started when i got a backup battery, used it for couple of hours.
then the phone went into bootloop and couldn't get it to work ever since.
I gave it to a repair center, they tried to fix it but couldn't. when they gave it back, i tried couple of times and then the phone switched on and i got that error message,
I'm able to use the phone for maybe 2 minutes and then the phone switches off and tries to boot, but remaining in the gray screen(black screen).
I gave the phone to the LG company for repairs and they said they have to replace the motherboard( which i think they dont know how to fix it so they want to do that).
The motherboard itself costs like 70% of a new G4 so I didnt want to do so.
My question is what may have caused this? Because it all happened i tried replacing batteries and started. how can i get my phone to install es file explorer and work with it in download mode if the phone it self wont switch on properly? I can try to install the file explorer during those rare times where the phone will switch on,
But like i said the phone will be usable for 2 or 3 minutes.
When the phone is completely shut off, And when i plug the charger, the phone tries to boot up instead of charging it without booting (showing the battery icon and percentage)
And if i try to leave it like that for few minutes the phone and battery heats up.
I tried to do a hard reset (holding power+volume key thing) sometimes it will go maybe half way and the phone will freeze, or as i select the hard reset option the phone will freeze and back to the black screen.
There is another blog i read, if you could kindly have a look
any help and advice would be highly appreciated.
(sorry for my bad english)
Single sim is better than the Dual one . And LG`s mobile phones are manufactured In Korea . LG G4 dual sim`s battery timing is`nt good as compared to LG G4
I am in a biG indecision. Need expert's help. Which smartphone should i buy from the following list (I need a true performance, trendy and premium smartphone within my this budget. I am not too much concern about the camera, better camera smartphone with overall performance will be a +):
1. HTC one M9
2. LG G4
3. Xiaomi Note 3 Pro (3GB RAM)
Hi. Just an opinion from you guys. I bought 2 days ago from an online store in my country (Portugal) an lG G4 H815 and received today an LG G4 H81P (dual sim). Should I return it, they are the same, or what? Will the LTE bands be the same here in Portugal/Europe? I prefer the single sim H815, but here the dual sim H818P is a little more expensive...
One thing I noticed is that the box says "made in China" and almost all the H815 Isaw werw made in Korea...
What would you guys do?
Thanks in advance!
Was happy with my phones looks so nice but not even 6 months in it just stayed on the logo took it in to repair or replace and , 21 days later has to be replaced . this has a boot problem they should take them off the market , not worth it .
Boot Loop has turned my phone into a brick! Had it for 13 mths, so no warranty help.
I have my g4 for 6 month by now. No issues at all. Battery life is amazing. The only downsize is that is to big. I liked my S4 but the battery life was awful to say the least.
LG G4 (E-Europe), 19 Jul 2016It's so funny when some of you write about us, that we're paid to troll / "spit" on LG... igno... more"Pelacur", "Kamu palui" and "G4 Users" is the same guy. Clearly a paid LG shill.
The posts of these accounts come from the same location. So ignore them.
AnonD-540746, 19 Jul 2016They Will Repair it for free Under warranty.That does not make it OK! My G4 bootloop'd just after my warranty period, so poor me huh??? LG should have recalled every LG G4 in existence!
The measure of a company is in how they treat the customer when they have knowingly sold a product with a manufacturing fault. All companies make errors, but it is how they rectify known mistakes determines customer satisfaction. For me, high customer satisfaction is paramount for customer confidence and retention. With the G4, LG admitted selling a faulty product but only offer a warranty repair!! My LG G4 developed the bootloop fault recently and was a month out of warranty. I was told they would not replace and may CONSIDER a repair!!!. I need my phone for day to day use and have been forced to purchase a new (NON-LG) phone as a result of this. This is a severe failing by LG and ranks as very low service. This will certainly influence me on whether I buy another LG product.
It's so funny when some of you write about us, that we're paid to troll / "spit" on LG... ignorance is a bliss for them. Got from the Approved LG Europe Service, an S6 (Samsung) after they confirmed me that it's too bricked to repair it... G4(dual version) bought in Octomber 2015, died in June. Good luck to the others! My friend "lost" his G4 a week earlier. Troll, yeah right. You're paid by LG to make us look like trolls. Truth is Truth!
Dom, 19 Jul 2016Why even bother posting if your DON'T have a G4??? You're not helping anyone here.They Will Repair it for free Under warranty.
AnonD-553886, 18 Jul 2016You're trolling,lg will service your g4 for free if you're experiencing bootloop (if you have ... moreWhy even bother posting if your DON'T have a G4??? You're not helping anyone here.
AnonD-561751, 18 Jul 2016Bought one a week ago cuz i heard good reviews about G3... And since this one is a hexa-core, ... moreThe bootloop does not depend on the android version. It's a hardware problem.
AnonD-561751, 18 Jul 2016Bought one a week ago cuz i heard good reviews about G3... And since this one is a hexa-core, ... moreI've had my LG g4 for 5 months and its out of commission already battery dies extremely fast, it overheats and doesn't charge all the way. Have fun trying to get them to take ownership of their mistake because they never will
Vinz valle, 18 Jul 2016I bought my LG G4 wayback oxtober 2015. Unfortunately today everything shuts down and screem t... moreMine is traced i don't know who traced it and papers of it are not on my bav
I bought my LG G4 wayback oxtober 2015. Unfortunately today everything shuts down and screem turned black except for their logo. I never recovered any of my files photos and contacts.
When i sent it to their service center in sm megamall i just found out there were several the same complaints.
Mine is just 10.m9nths old phone. On his 6th month the battery always overheated and drained so fast.
SINUSUMPA KO ANG LG. Never again. They cover the repair under warranty but minimum of 2 weeks.
Bought one a week ago cuz i heard good reviews about G3... And since this one is a hexa-core, it runs very good... I got worried because of the negative comments over here.... but I've been observing closely... It is already updated to 6.0 and still I found no boot loop problem... Its fast.... runs for between 12 to 16 hours depending on the usage, which is fine... What else do you need??!!?!?! LG is is surely giving Samsung a tough competition... Keep it up LG!!!!