Still had a warranty, phone was 10 month old.
I got a full refund.
I have a LG Nexus 5x and recently my phone faced the same issue that many users all over the world have faced, that is the now infamous "Bootloop". It simply switched off and all my attempts to boot it, have failed. The response from LG is very disappointing. LG service centre says that to fix this issue motherboard needs to be replaced and I have to pay for it.
I am not convinced to pay for an issue that LG has acknowledged is a software + hardware issue with their product. LG should repair it free of cost.
After all, we are talking about a global and reputed company that is LG and they should be a bit more empathetic to their customers.
Boot loop... Used for 15 months. Same thing happend with Nexus 5 (LGs as well)... Enough is enough...
Ron, 22 Nov 2017I bought the LG Nexus 5X on May 2016. I loved the phone and its performance. Was really happy ... moreTry this
All the best
I bought the LG Nexus 5X on May 2016. I loved the phone and its performance. Was really happy on having it, only till August 2017. The phone started flashing Google n was dead. It worked while it was charged but that lasted just hours n now its a brick to eternity. Tried the LG customer care but i over-ran the warranty period it seems. Such a shame that i invested in LG. And now thats the end to the big LG. Thankyou so much for the loss of my money.
Nick, 02 Nov 2017Got the nexus 5x as my birthday present one and a half years back, today out of nowhere the ph... moreMy phone went in to the boot loop too, but I called Google and they sent me a return box for the phone and sent me a new phone immediately.
Got mine for almost two years now, december to be exact, and still got excellent performance, i use a caseology casing and the my nexus 5x is still brand new to look at, I guess that do not abuse your phone, some tweaked them and some uses software flashers which causes maybe bootloop after WARRANTY EXPIRES. Absurd.
Got the nexus 5x as my birthday present one and a half years back, today out of nowhere the phone went into bootloop, had I known the issue I would have passed it on now its just a brick
faysal_BD, 25 Oct 2017suddenly off, no boot, seems like dead :(Change the battery. Bootloop will be finished. Its battery issue.
Odd. Mine bricked this week as well. Google told me to call LG. LG told me to call Google. So I sent it back to LG.
Bought my Nexus 5x in February 2016 from Google Store and after 15 months it bricked and is now stuck in boot loop. I except it is out of warranty and I don't intend on purchasing another LG phone for the next few years.
Yup, my 15 months old 5X caught the boot loop of death on Saturday. Such a shame as I really liked the phone.