AnonD-424937, 14 May 2018Mine already repaired for free by lg and i received it today! He got back to life again and i ... moreHi,wanna ask, is your phone nexus 5x does not have any issue for now? Like the bootlooping and battery issue?
Very neat phone.
Screen died after dropping it in water so I replaced it myself as it was out of the warranty, works fine and only replacing it this month as the proximity sensor died making calls difficult.
It was the best phone I had ever. Easy to handle.. But after 2 years; it suddenly dead. When I show it in the service center they said many phones have the same issue. We have nothing to do with it. Here I had seen that many people experienced the same issue. very much disappointed..
It's a horrible phone . When I got this phone in November 15 I thought it is wonderful phone but after two and half years my phone become quiet in March 18. I send it to service center Delhi. They changed its mother board of RS 13500 approx. After 2 and half month this phone is not displaying any thing again I sent it again to l. G service centre Delhi. They changed its motherboard and display again in RS 5115.00. So when I bought its cost RS 32800. Now I have spent to repair this phone approx rs 20000 . So don't buy this phone. So I have waisted my 50000 RS for this phone. Because of our Indian man respected sunder pichai I bought this phone. But I m very much in pain after getting this phone.
Please don't buy this phone ... after 20 days of the warranty period expiry, the phone suddenly died with no response ..looks like this has happened to many other users online. i smell a scam ... my second LG phone heavy dissappointment
Peter Mei, 19 Jul 2018hi what's the different of the H790 and H791 for Nexus 5X, which is the America Version , Can... moreHi, the difference is that the H791 is the version made for Korea, in the case of H791 come headphones and I feel that the volume and ignition buttons are plastic month than those of the H790
Peter Mei, 19 Jul 2018hi what's the different of the H790 and H791 for Nexus 5X, which is the America Version , Can... morethe difference is that the H791 is the version made for Korea, in the case of H791 come headphones and I feel that the volume and ignition buttons are plastic month than those of the H790
what's the different of the H790 and H791 for Nexus 5X, which is the America Version , Can H790 use in the USA? Any guys can give me an answer?
Thanks and unlimited!
Such a shame about this phone. Bought it in July 2016 as the natural successor to the excellent Nexus 5. Used it constantly through to October 2017 when it suddenly started bootlooping, while I was abroad on holiday naturally.
Nothing worked, tried recovery mode/reflashing and replacing the kernel according to a couple of articles on the subject. No joy. I wasn't even completely sure I'd encrypted since the most recent factory reset, so did want to give it away for spares. Ended up smashing it up with a hammer and dumping it.
While I was using it, I really enjoyed it. The screen was better than the Nexus 5 though the battery life still left a bit to be desired. Fingerprint sensor was excellent, just a little hesitant with damp hands. I replaced it with some Huawei junk that I loathe as that was all I could afford at short notice. Wish the Pixel range had followed the cost-effective and high quality Nexus 5 path.
I think the only solution for the overheating and to prevent the bootloop is to mod the phone, no matter how many times you send to fix the board, it will fail because the SoC generate too much heat. You will need: Good quality thermal paste like Artic MX-4 and thin copper plate. There are some tutorials on YT about the modding process on the N5X.
If your N5X got the bootloop, the mod won't do much, i recommend to reflow the board to revive the phone and then apply the mod.
JC, 09 Jun 2018I live in Canada and LG are now repairing the boot loop issue but there's a catch... They repa... moreThat sort of handling just proves that they don't know what they are talking about. Everyone in the mobile business should know by now that the boot loop issue is a real problem with the Nexus 5X. It's a construction fault. Connecting it with a scratch on the glass is just ridicilous. I certainly hope that most Nexus 5X owners are met more professionally than this!
Olle, 19 May 2018Yes, it is supposed to be one of the easier phones to take apart and put together again, but w... moreIt's easy to open the device since once you have the plastic back cover off it's all screwed into place. That doesn't mean the boot loop issue is easy to fix though since that is a failure of soldering on the main logic board. You can easily replace that logic board but it will cost you as much (or even more) as a new second hand Nexus 5X phone. Replacing a screen or battery are better examples since these are also easy to reach and replace and are found for cheap online. The screens often come with the complete metal frame already in place making the replacement very easy.
I live in Canada and LG are now repairing the boot loop issue but there's a catch... They repair only the phone that are in perfect condition. I hope everyone keep a note on how LG handled this issue before buying another LG product. They should have recalled all phone to fix the issue since it's there for everyone! That's what a serious company would have done to keep their reputation.
Here's my story:
LG customer support asked me to send the phone to a repair shop. I did and then, they charged me 35$ and did not repair the phone because it had a scratch in the glass! LG confirmed that it's their policy. I tried to explain that the scratch in the glass and the boot loop issue are not related but they just repeated the same non sense over and over.
AnonD-424937, 14 May 2018Mine already repaired for free by lg and i received it today! He got back to life again and i ... moreHow long was the turnaround? Mine started boot-looping after 2.5 years. I had to explain the 30 month warranty to them but they then complied. Would have thought they would offer a discount for a new LG. Thx
Anonymous, 16 May 2018This device is too easy to repair, you can buy the parts by yourself an do it! Not like iPhone... moreYes, it is supposed to be one of the easier phones to take apart and put together again, but watching YouTube videos on this it doesn't look all that simple. When I had the boot loop problem I was considering it but it all seemed to be a rather arduous task. I chose to let LG do the repair when I found it was possible for free within three years from the purchase (in Sweden). My guess is that you can probably ruin the phone even more if you don't have any experience doing these kind of repairs and you still have to buy the parts. I may have a go at this though for fun in the future if the phone breaks down again.