I got my phone about 6 month and it's working perfectly. So far best phone I ever had.
It's a fast phone for 2016-18 (as of typing this). Moderate battery life (using it all day while working will definitely leave it dead by the time you're commuting home). Physically strong.
However, there was a number of these phones with a major issue: getting stuck in boot loops after a few months to a year of use. Since the warranty by the manufacturer lasts only 1 year and nothing was done to rectify this short lifespan, it's reason to be critical.
That said, the phone has been sturdy for me. I've had multiple drops, scratches and dents (nothing on the glass) for both the first phone and the replacement (I got the boot loop days before the warranty was up).
Complain at LG USA via Twitter, mine was fixed twice out of warranty totally free, just need a friend or family to send the phone to USA :/ ... They offer FedEx label to free shipping inside USA, I complain about a LG G4 buyed at 2015 and they offer to me repair it too if I send the phone. If you claim they strongly they respond.
Vinay, 19 Feb 2018Guys,
Please DO NOT Buy this phone. This phone has a BOOTLOCKER issue that can never be recti... moreHi, I had this issue, but it was solved by sending to the magazine (warranty) and the guys fixed the issue.
It's been 6 months since then and it's working fine
Please DO NOT Buy this phone. This phone has a BOOTLOCKER issue that can never be rectified. The phone simply stops working all of a sudden. And when I take it LG Authorized centres they blatantly tell me that LG is aware of this issue and they themselves do not know the solution to fix this issue.They say if my phone is in warrenty they will replace it but mine is not. And therefore, nothing can be done. I pre-ordered this phone thinking Nexus which was a flagship Google Product but am super disappointed by this experience. PLEASE DO NOT BUY THIS PRODUCT. !!
I thought Google was more comprehensive with the client but no, if something it's good in Nexus 5x they say because it's Google, the problems it's because LG made de phone, what a shame. Google knows there's a problem with the manufacturing of Nexus 5x, because al phones sooner or later get the the boot loop problem, what they do ? substitute the equipment? no, wait that most warranty finished and wash their hands, Google/LG phones? never more.
2 years 2 months, both mint condition, started bootlooping 10 days apart.
Same thing happened with my Nexus5x. One day it bootlooped after 2 years of straight work. Damn LG.. No one should buy their crappy phones. Bought this one because of Google...
Worked really Good for two years. Then Boot-looping. LG knows that this is an issue with the majority of its handsets yet still they choose to do nothing and hope the problem goes away unnoticed. Well we have noticed and have taken note. I used to love LG now I will never buy from them again.... They could have done the honorable thing, a total recall replace even at a small cost. Boycott of all their products now...
Gus, 03 Feb 2018Same here but after 2 years.Mine also died after about 10 months. Motherboard fried. Sent off under warranty and 'fixed' (new motherboard). Now has headphone jack issue which means listening to anything through earphones is impossible as it cuts out.
Anonymous, 29 Jan 2018Died after 1 year of usage. Cannot be fixed motherboard issue. LG never again...Same here but after 2 years.
I have nexus 5x it works good but em facing a big problem now.... My bettry is consuming very fast.... I dont know whats happing can any one help me?????
Anonymous, 29 Jan 2018Died after 1 year of usage. Cannot be fixed motherboard issue. LG never again...happened to me also
Died after 1 year of usage. Cannot be fixed motherboard issue. LG never again...
Had the phone since shortly after launch (November 2015). There still has yet to be a better low light camera in a smartphone as of January 2018. What is going on?
Jolene, 14 Dec 2017Hello everyone, I have Nexus 5x for about one year. I had the same prob with bootloop and luck... moreI bought my Nexus 5x in September 2016 now is been more than a year I had the problem with bootloader thing in begining went to the carrier they keept it for one week and solve the problem now it's fine works fine charges fast the updates are quick the only problem is it's a bit slow becouse of the ram and the applications getting heavy I m thinking to change to blackberry KEYONE black edition. The only thing that is keeping me change for a long time is the updates that come directly from Google even thou this phone is a midrange and quite old now.