AnonD-723898, 18 Dec 2017Hey guys, my LG Nexus 5X motherboard burnt because of bootloop problem few months ago, but I s... moreUpdate:
Just contacted LG in Lithuania, I asked what was changed after new motherboard replacement, if I could be calm, that the problem won't happen again, since all line of LG Nexus 5X was released with defect, explained him that thermal insulating stick is really bad solution, because it doesn't help from overheating and some people show on youtube how they peel off that thermal stick and change it to copper metal or that after device motherboard is burnt, people turn off A57 cores and use it further.
Since I had doubts if the phone will work long time, not just one year (I read lots of feedbacks on gsmarena, watched videos on youtube and found out that average working time till bootloop problem happens - is little bit more than one year), so the guy from customer support just told me, that the company cannot guarantee longer than 24 months and that we should hope, that the phone will last longer, because of new updates, not sure if he just mentioned anything about new and technically fixed of bugs hardware... I also asked refund of money, since all line of this smartphone model has defect, but the guy from Customer Support said that I should forget this idea, haha, because the phone was fixed and working right now.
So I'm not sure what should I do about this phone - now it's working okay and I still have left 6 months of warranty:
1) Should I sell it now? Or before the warranty will end?
2) Should I open the phone and to change thermal stick to copper heatsink now (I will lose guarantee)? Or should I wait till the expiration date of warranty and then change it (but in those 6 months motherboard will be gradually becoming damaged)?
I would appreciate your opinions on what should I do with this phone, guys.
don't waste your money. the phones die and won't recharge or boot up. lg will not back it up. and offer only to look at the phone and it takes up to 2 weeks in which time they don't provide a replacement phone and won't guarantee that they will fix it. also they won't pay for shipping.
Hey guys, my LG Nexus 5X motherboard burnt because of bootloop problem few months ago, but I still had warranty, so I got repaired it for free. But I have another question - even the motherboard was changed, do you think bootloop problem is solved by updates? Or do you think it's worth to sell this phone, before the warranty expires?
Or should I install something from xda forum to improve this phone's life duration?
I am a serious fan of Nexus. I started using with Nexus 2 when it started with LG. step by step i have used all the hand sets which nexus brought to the market. Now presently am using a Nexus 5 and a Nexus 5x. Two days back my Nexus 5X shut down due to boot loop. and here local engineers already declared the cell phone as a dead one. I am very sad due to this reason.
Jolene, 14 Dec 2017Hello everyone, I have Nexus 5x for about one year. I had the same prob with bootloop and luck... moreI recommend to disable the big cores of the phone's Cpu, the big cores are faulty (Gets very hot) and that caused the bootloop, won't matter if you change the motherboard, it will happen. There are many tutorials in XDA and YouTube about turning off the A57 cores.
LG Nexus 5x is the worst phone I have ever seen.
Google integration with LG seems to be a disaster.
Motherboard got damaged within a Year and this problem was faced by almost all Nexus 5x handset since the OS got upgraded to Nougat.
My recommendation would be never ever go for LG Nexus series
Hi. when I want to update to Android 8.1 it gives "Couldn't Download" error.
I'v already done these:
- used VPN
- cleared cache partition
- restarted several times
Hello everyone, I have Nexus 5x for about one year. I had the same prob with bootloop and luckily my phone was on the warranty, so they replaced the motherboard for free.
I just opened my phone and I want to ask if its necessary to update Adroid Oreo 8.0. I am a bit scared because I read that it will cause problems to the phone, the camera etc. What do you recommend to me?
Still had a warranty, phone was 10 month old.
I got a full refund.
I have a LG Nexus 5x and recently my phone faced the same issue that many users all over the world have faced, that is the now infamous "Bootloop". It simply switched off and all my attempts to boot it, have failed. The response from LG is very disappointing. LG service centre says that to fix this issue motherboard needs to be replaced and I have to pay for it.
I am not convinced to pay for an issue that LG has acknowledged is a software + hardware issue with their product. LG should repair it free of cost.
After all, we are talking about a global and reputed company that is LG and they should be a bit more empathetic to their customers.
Boot loop... Used for 15 months. Same thing happend with Nexus 5 (LGs as well)... Enough is enough...
Ron, 22 Nov 2017I bought the LG Nexus 5X on May 2016. I loved the phone and its performance. Was really happy ... moreTry this
All the best
I bought the LG Nexus 5X on May 2016. I loved the phone and its performance. Was really happy on having it, only till August 2017. The phone started flashing Google n was dead. It worked while it was charged but that lasted just hours n now its a brick to eternity. Tried the LG customer care but i over-ran the warranty period it seems. Such a shame that i invested in LG. And now thats the end to the big LG. Thankyou so much for the loss of my money.
Nick, 02 Nov 2017Got the nexus 5x as my birthday present one and a half years back, today out of nowhere the ph... moreMy phone went in to the boot loop too, but I called Google and they sent me a return box for the phone and sent me a new phone immediately.
Got mine for almost two years now, december to be exact, and still got excellent performance, i use a caseology casing and the my nexus 5x is still brand new to look at, I guess that do not abuse your phone, some tweaked them and some uses software flashers which causes maybe bootloop after WARRANTY EXPIRES. Absurd.