A few days ago, we told you about an odd interference issue on LG's UltraFine 5K display. Apparently, placing the monitor too close to a Wi-Fi router resulted in flickering and constant disconnection. Some users have even shared extremely unfortunate experiences, where the connected computer itself also gots affected, as collateral damage.
Of course, this is nothing really major, there is no permanent damage, but simply interference involved. However, when is happens on a $1,299 ($974 on apple.com, as of writing this) monitor that Apple itself is recommending as a successor, of sorts, to its discontinued Thunderbolt Display, the issue does take on bigger proportions.
Still, problems occur in tech products left and right and it is always nice to see the manufacturer step up and take action. LG reached out to us with an official response and it does sound pretty encouraging. You can read it for yourself:
We have been made aware that the LG UltraFine 27-inch 5K display (model 27MD5K) may experience performance issues caused by signal interference when a Wi-Fi access point is positioned behind the display within a distance 2 feet (0.6 meter). Changing the location or positioning of either the router or the display should resolve the issue. Customers continuing to experience issues with their UltraFine displays are advised to contact their nearest LG customer center for prompt service. LG apologizes for this inconvenience and is committed to delivering the best quality products possible so all LG UltraFine 27-inch 5K displays manufactured after February 2017 will be fitted with enhanced shielding.
This does spell out a few things in our mind. First, if you currently have a 27MD5K, experiencing issues, you should be able to take it into a service center and likely have it swapped for a newer unit, with the shielding. Second, shoppers need no longer shy away from the UltraFine 5K. And last but not least, if LG doesn't do a recall, which appears to be the case, many existing pre-upgrade units might end up with a slashed price tag pretty soon. If you are mindful of the possible issues, bu sure to check the production date with the seller. Then again, if you are up for a little bit of gamble or are willing to move your Wi-Fi setup around a bit to accommodate the "quirk", this could, potentially be a good way to get a unit on the cheap.
People use a wired connection to their router from their desktop, but keep the Wi-Fi radio turned on for other devices such as wireless-only smartphones.
Which idiot puts their router behind the monitor. Sure you'd get a decent signal to your desktop but if you need a solid connection and the router is that close then use the fricking cable.
I have a similar interference problem with my Surface 3 docking station, but Microsoft refuses to acknowledge or accept any responsibility for the issue, and unlike an independent display being placed next to a wireless radio/ access point, the docki...