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LTE outages around the world for Nexus 6 owners

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Ricky 05 August, 2016

Motorola Android Google

No, it’s not a carefully organized cyberattack. There seems to be something wrong with the Motorola Nexus 6 as of late. Many owners of the 6 inch Shamu have been experiencing LTE outages on carriers around the world. In the US, T-Mobile customers are the ones affected by this strange occurrence.

The issues were reported to Google’s Product Forums and an engineer from Google has acknowledged the problem in the corresponding thread. Many users on Reddit have been reporting outages from other countries and a list was made up this morning with carriers from Canada, Australia, Finland, The Netherlands, Sweden, Mexico, Germany, and Hong Kong.

@micweis we hear you - it's affecting Nexus 6 users worldwide! We're engaged with Google and Motorola, so we're trying to get... *EvanB

— T-Mobile Help (@TMobileHelp) August 4, 2016

At first, the culprit was thought to be the August Security patch, but Nexus 6 users with old and new firmware, with both official and after-market ROMs have all been affected by the same problem - lack of LTE.

Not every single Nexus 6 user is having these issues. Since the stirring of these issues, T-Mobile has acknowledged the issue and is already working on a solution for its subscribers.

What do you think is causing the issues?

Via 1 | Via 2


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Reader comments

D
  • AnonD-322352
  • KZJ
  • 07 Aug 2016

...what are you trying to say exactly? He said not all phones have issues. I rebutted by pointing out that even the high-end phone model he's using has problems. So, it's as clear af that all phones have issues.

  • Reply
?
  • Anonymous
  • vxp
  • 07 Aug 2016

faulty modems?

  • Reply
R
  • Rommel
  • t7X
  • 07 Aug 2016

I have this LTE no signal issue since i bought it last week of December 2016. I thought it was the Telco issue in the Philippines, but it's not. I have to reboot it just to get back the signal. A friend of mine suggested to used 2G or 3G instead and ...

  • Reply
  • Read all comments
  • Post your comment
Total reader comments: 73

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