Reading this blog it looks like many of you have not updated your units. I have a few in my business and had some of the issues you mention, but Motorola issued a new software download and it fixed all our problems..try it.
http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=13325&sliceId=&dialogID=290366447&stateId=1 0 290362195
I use the phone and feel it is one of the best performing phones that I have used with regards to its audio performance and cellular coverage. It is WM6.5 that is an older version of MS phone software but for email, voice calls and my company’s service applications that I use it works flawlessly. Great rugged smartphone that does what I need to do my job.
Yankee2791, 27 Jan 2012God I hope it's not as bad as they're saying my company is beta testing it in a fairly large m... more This phone is a peice of absolute junk. This software would have been junk 10 years ago with all the bugs it contains. mobile 6.5 is at the end of its life so one would expect that the bugs are worked out....wrong. I could type for days here about the issues with this phone but will simply say put this one on the bottom of your list....horrible.
Yankee2791, 27 Jan 2012God I hope it's not as bad as they're saying my company is beta testing it in a fairly large m... moreOh yes they are - I have to use one for work. It keeps ringing once and then going to voicemail. You miss loads of calls. The voice commander does not work properly, so you are trying to press tiny buttons whilst driving down the motorway. (The bluetooth has a habit of dropping as well). The screen is unresponsive and the stylus is not clipped in, so it comes out and is lost. Its the biggest piece of cr*p for a phone I have ever come across. (Thats with the latest firmware)
God I hope it's not as bad as they're saying my company is beta testing it in a fairly large market.... Hopefully someone puts a stop to it. Our company is going to order 7000 of them yikes..
Stevepos, 07 Dec 2011This is the worst phone I have ever used - no tried to use gut failed. It turns its self on a... moreThe latest firmware really does work, most of the problems are sorted with it. It's still a crap phone to use tho.
This is the worst phone I have ever used - no tried to use gut failed. It turns its self on and off at random, like most people who have posted on here it decides to cut off mid call far too many times and if you use this for business as I do this is unacceptable. I have problems viewing messages sometimes it select a one to many emails doesn't open them then you can't deselect and end up having to shut the phone down and start again. I regularly find the phone goes into emergency use only and my contacts list disappears. The list of problems goes on when using the touch screen I often don't get what I have selected not even close. I find for no reason it starts to beep at me every few seconds and won't stop then it starts to vibrate and I can't stop that either. What I can state is this is the WORST phone ever and it has a mind of its own avoid it like the plague.
The most painful, awful, non-intuitive phone ever made. Oh the non-naysayers say its a "mini-computer" with a phone application - give me a break. This POS is along the same lines as an Edsel or Pontiac Aztek. I cannot believe this piece of crap made it past many levels and committees in both the Microsoft and Motorola organizations. Who blue lighted this POS? I want heads. I have to work with this archaic piece of absolute garbage everyday. I want to hire the sales force that somehow hoodwinked my organization into buying this paper weight. Hell - it is not a paper weight - that would be to redeeming. Run and run far away from anything Motorola or Microsoft collaborates on. No wonder Apple and Samsung are running circles around these "soon to be" defunct organizations. I mean really - do these bozo's work and beta test these things? Really? Really?
Anonymous, 14 Nov 2011Very frustrating device. Should be renamed the POS400.
Horrible camera lag, drops calls, scr... moreUnderstand your frustration, however, there is a firmware release out there that resolves many issues, including the 'camera lag'.
screens break all the time, this is not a rugged PDA and should be avoided by any business.
Very frustrating device. Should be renamed the POS400.
Horrible camera lag, drops calls, screen too small to use as an "enterprise device." Use this phone and you will understand why the Windows OS 6.5 is near extinction.
Runs an old version of Windows mobile, crashes intermittently, and drops bluetooth mid call.
AVOID !! - it's not even cheap
Probably the most un-ergonomic phone ever. Specs great, useabilty very poor
Horrible - Screen small, keyboard small, phone the size of a house brick.
Terrible, crashes all the time, battery life awful whilst gps is on.
Probably the worst phone ever (Congrats to Motorola)
can anybody tell me that can we install Os other than Mobile windows? like android? has anyone tried out?
The Motorola ES400 is NOT a commercial Mobile device.
the capacitive screen is not synonymous to ruggedness since there are also known issues for the amoled screen durability to this date, maybe 3 to 5 years would probable there be a enterprise device with amoled display.