The Motorola ES400 is NOT a commercial Mobile device.
the capacitive screen is not synonymous to ruggedness since there are also known issues for the amoled screen durability to this date, maybe 3 to 5 years would probable there be a enterprise device with amoled display.
This is one great little device! Have had one since January 2011. It has incredibly good display, best one I have ever seen on mobile phone, easy to read even in bright midsummer day. ES400 beats any Nokia I have used (from most basic ones to business phones). I bought ES400 same time I got my new work Nokia, they have been on same construction sites, no holster, just put them in to pocket. Nokia is already in very sad looking condition, ES400 is going strong! It's tough phone built to last. It's able to resist harsh handling and it still just works!
Haven't had any software problems, no hangs or anything, whereas my Nokia needs to be weekly booted by removing battery. GPS works like charm, it's really fast to acquire position, I would say faster than Motorola MC35 I had before. I use Google maps for navigation, beats Nokia Ovi any day, both the accuracy and speed for position fix. This thing works on mountaneous areas too, can't say same for Nokia. Battery life is very good (I have 2x battery). Haven't had any dropped connections and it works well in basements and other underground places where other phones lose connections.
Overall, great phone, able to withstand almost anything, solid built quality and good software and best of all, reasonable price (MC75 costs fortunes+one kidney). This thing is built for profesionals, it's not intended for kids searching for toy. Love it!
This has got to be THE worst phone I have ever used. GPS only works when it feels like it. Cuts off for 10 seconds or so in the middle of calls. I dropped it once, only once, and the screen inside completely disintegrated and made it completely unusable! I guess they made up the MIL-STD specification just to sell this POS to unsuspecting buyers. DO NOT BUY ONE - YOU HAVE BEEN WARNED!!
i have been given one of these for work, this is the worst phone i've ever used.
phone no 1
its in a leather case i dropped it once and the screen cracked,
phone no 2
it started to crash screen blank had to remove battery to restart it in end it was crashing 4 or 5 times aday
on my third phone all working but still rubbish camera very slow and os is not very easy to use. i have found a good use for it, it makes a good door stop.
Any people who use this portable PC for work? Does stand up to constant barcode scanning, run industry specific inspection software, inventory software, data syncs to PC, etc?
There are a lot of durable portable PC scanners out there, I can't imagine someone wanting this as a phone, there are much better phones out there. This should be more of a comparison to an Intermec C50, not a blackberry.
I have to use this thing at work.The screen is too small as is the keypad.It blanks out frequently when using it causing me to use the 'three fingered reset'.I.E.Press one and nine and the power button all at once.Whoever dreamt that up needs sacking on the spot.This pda is a leisure use only item for people who like to fool around with these things.For business use avoid it like the plague.
we use these phones at work and i have to say it is the worst phone ive ever had. it locks up at least once a day. when talkin on the phone it cuts out for about 10 seconds just after the phone call is connected. camera slow. buy an iphone!!!! dont buy this crap
i have this as a work phone on O2 and it is useless. Windows mobile not great at the best of times, motorola IMO not great either so they do not work well together. Keyboard terrible, phone not very good at all, camera painfully slow, stylus falls out of slot so you need to tie it on with a supplied little bit of string so you don't loose it but this makes it harder to use. And it is NOT that rugged either. My guess is they have to aim it at the business market because those who buy it don't have to use it! My advice go HTC
I dont do all that technical stuff , but I have been afflicted with this phone for field work. I find it to be abysmal for most purposes we use - for starters the keyboard keys dont suit man-sized fingers. The on-screen keyboard is a huge pain to use with that stupid pointer that gets lost at the drop of a hat.The screens jump up and down and all around a the drop of a hat . You cant seem to disable that annoyning predict-text thing . The right side screen thing for making things bigger or smaller is annoying and cant seem to be disabled. the camera is so slow. The screen turns off too rapidly and you cant adjust the time out any further. The list goes on. But the absolute worst for me is there doesnt appear to be anywhere that I can find simple answers to simple questons like - " how do I disable the predict-text"...Why is it not possible to find free help on these things - or even any help?
Unless you are a techno geek this phone is more likley to drive you insane than make your life easier. I hate it and expect that mine will end up at the bottom of a river or under the wheels of a truck before it gets much older
Very satisfied. Charge it once every 3 days ( i have the extended battery). Knocked it several times on the floor without even a scratch.
The only bad about it is the plastic bottom cover, thanks God i bought the 3 year service pack which covers all kind of damages and Motorola replaced it for free.
Overpriced and unreliable, we have 6 of these as work phones and 3 have already been replaced with another on the waiting list. Screens seperate and become unusable, software runs slow and freezes. very disappointed. Should have gone with htc.
Sloooow camera, bulky size.
I love the keyboard though! The keys are spaced out well, fully remappable and have a nice soft texture feel. A lot more comfortable to use than the Blackberry. Love the OS, it's just like having your desktop right on your phone, you can customize it to do almost anything (much like Android!), great playground for a tinkerer. Works great with my 32GB microsd (PNY class 10) and love the various input methods available (touchscreen/stylus/optical nav/keyboard). Solid 3.5G connection on AT&T, wifi works great, last for days on a charge (have extended battery). Fingerprint reader works well too.
enola, 27 May 2011if you drop the phone, it falls apart . I let you with this in mind..So better use MC55 instead :D
It's indeed not one of their finest products.
Before you can use it in the netherlands you have to update it with the latest firmware otherwise 3G is not functioning.
The camera is slow. After clicking the "take picture" button it takes about 3 seconds to make a picture.
The combination bluetooth and carkit is one of the worse things i have ever seen. I got an android (samsung) and a few colleages have the ES400. And only those colleages with the ES400 have bad quality of bluetooth connections. Word spoken by colleages get cut of.
Internet explorer hangs a lot and it is almost impossible to close the program through the taskmanager.
So i advice think twice before buying this device.
Probably new firmware could solve the problems. But you'll need a paid subscription to get them.
Wow, the ES400 is such a piece of crap phone I can't believe Motorola can dump these things on people as if it's modern day technology. It's just as crappy as the palm/IPAQ pieces of junk that have been around. Remember when the Motorola Q came out? Where is that crapper, it was touted as a game changer. There is a reason these products get there life from corporate users, they never survive on the open market. Some idiot who doesn't know what's actually available signs a massive contract handcuffing these piece of crap windows phone to companies for years. It's embarrassing carrying these things around in 2011. A stylus really? The soft plastic screen scratched within 2 hours. The stylus reacts like polar opposite magnets, good luck struggling with that while trying to be productive. Hey it's got windows! In the same resolution as the VGA aver monitor I had back in the 90's. Holy crap 655mb of Storage!! A 3.2mp camera!!! A dedicated barcode scan button!!! You shouldn't have, REALLY YOU SHOULDN'T HAVE
I hate this phone. It is my work phone and i have to constantly make sure the ringer is still on ( as it turns off on its own) and i have to reset the phone at least once or twice a day because the camera button, or the keyboard quit working entirely. I had an htc touch pro before, and it was way better than the es400s. And it was a piece of junk