(about 5 months ago), I was facing the same problem a month later I purchased Moto g 4 plus. I tried to contact local service center (AURANGABAD, India).
I did not get proper response from service center, they denied to take my phone for repair. After that, I requested multiple times on this forum, via email, etc. regarding my issue. But, no genuine responses.
Afterall, I was tired. I got an alternative to workout this issue by making the brightness of the phone to the minimum level. I was used to it and fogot my issue.
Finally, when my warranty of the phone was about to end. I decided to visit the service center (AURANGABAD, India) one more time. When I reached there, I was shocked to see the no. of people waiting in queue to repair their phones (about 200 people). Somehow, I managed to go to the enquiry desk, they replied to me in very rude manner saying that they dont have time.
They just handed over a form to me which has token no. 137 and said that they will take my phone if my token number is called before 6.30 pm. This kind of response I had never experienced in my life. They are treating customers like beggers as customers are begging for service.
Lastly, I decided not to go for repair and live with the issue as is on my phone.
PLEASE, GUYS NEVER EVER PURCHASE ANY MOTOROLA PHONE IF YOU DONT WISH TO BE TREATED LIKE THIS.
Almost all smart phones sold in the United States are made in China, South Korea or India.
It's worst mobile phone,and Service center in pune also worst.
MY Humble request to everyone from Pune don't buy this Motorola (Lenovo) Product
The mobile not working well after 2 month I also facing problem of Ghost killing Button(Moto G4 plus 32GB). Service said me they have Part shortage Of Display.
The service center is B2X which is in Deccan.
And Bad Experience
Using since 10 months. . Good points: split screen option, I am fond of it. Can use youtube and watsapp simultaneously.
Bad points: charger stopped charging in 4 months, the speed turbo charger ordered online was gone in 2 months, had a tough time charging it. Camera was good for a week, then currently it's worse than any 2mp camera. Heating problem stays. Charge at times drains very fast.and many more. . . ☠️💀
Umesh Giri, 25 May 2016It have no auto brightness adjust . So difficult using on sunlight outdoor... bad experienceIt does have auto brightness it's called ambient light in pull down menu it can be switched on
PHPConnect, 25 May 2016This phone don't have compass sensor so can google maps or any other maps run on this mobile?Google maps work perfectly
Parry, 25 May 2016Yes, google map is work but map cn nt rotate automatically.... U hv to rotate with ua fingersGoogle maps rotate automatically on my Moto g4 plus
a man, 26 May 2016guys dont buy this phone. Heating problems while using apps and charging.Learn how to use it right and solve heating problem like I did on 1st day of having it no heating since
Anonynomous, 26 May 2016Heating issueRubbish it did get warm on 1st day sorted out the same day
Why i dont know but my phone is not charging properly even on turbo power please give me reply about that
Hasan slm, 27 May 2016Hi friends today after noon I got a moto g4 pluse. After using stil NW the heating temperature... moreFDR it go to play store 3 lines top left my apps and games plug in the phone leave it it takes a while when all apps are installed ad phone is fully charged unplug the heating issue is gone
Anonymous, 27 May 2016I got the first update. Before installing, can anyone tell me about that update? does it solve... moreIf you went to play store accepted all updates yes heating problem is sorted
i dont know what but once my phone is switched off then it doesnot get restart properly .
i have to reset anf format it
please tell me solution!!!