Anonymous, 01 May 2017Headphone Jack not working after 1 day of purchase, customer care need 4-5 day to replace the phone.If ear jack is not working then, keep your mobile switched on and insert your earphones and switch off the device keeping the earphones connected and again switch on the device without removing earphones. I had the same problem but this trick works.
AnonD-666528, 03 May 2017Please help me, I am using Jio& BSNL networks, when I turn mobile data on in BSNL networ... moreThis problem is due to Jio 4g only network.When I turn data on one SIM(3g or 4g),then another SIM automatically switches to 3g.This is exist in most of dual SIM smartphone.And Jio has no 3g or 2g network,so there is no signal.
Fixing some issues:
1)Ghost touch and heating while charging.
a) Use any branded charger like samsung that is 1.5 amp. instead of turbo. zero heat !!!!!!! No ghost touch
2) Camera scratches:
a) use a case cover that has a camera hump. (armor cases) or normal case and make a camera hump with m-seal around the case near camera.
3) heat while gaming.
a) using a cover helps a lott so better. play games that are less than 50 mb in size. there are many on play store
4) Screen burn.
a) keep the phone as cool as possible. Screen burn goes away as phone cools...or replace screen at service station.
5) Gallery, video player, launcher
a) try quick pic gallery, mx player video player.....and s launcher ! ot make everything feel simple
6) battery
a) unistall all uneeded apps. they eat up battery. keep mobile data on only when needed. disable moto action display in settings
Now enjoy your phone !!!!!!!!!!!!!!!
is 4gb ram & 64gb internal variant available in india??
PV, 04 May 2017I m using this last 4 months, my g4 plus Camera work as 8mp because many scratches in camera g... moreEvery Moto g4 plus user is facing this problem bro,
Actually it's a manufacturing defect, I have searched alot in internet and finally got a solution.
Take a pen without ink and place some cotton on the top of the tip, rub on the camera lens with any toothpaste, Colgate, pepsudent, dabar..... Rub with some force for 2-3 min(don't put heavy pressure, and make sure toothpaste doesn't spread alot)
1st I thought it's very risky, but camera greting worse day by day, but finally I was surprised by the results.
All the best bro, it's will definitely work, and tell this solution to Ur friends
I hv purchased this phone from amazon when it lounched. Since last 6months, this phone works erratically whenever went out doors. Whenever opens to call, automatically calls dialing, camera not working n automatically torch lights up. Indors n in ac room phone works perfectly. What is the solution?
it is a very bad phone ... i am using this phone last 3 month..heating prblm and touch screen does and vibration does not work properly.
PV, 04 May 2017I m using this last 4 months, my g4 plus Camera work as 8mp because many scratches in camera g... moreThis is due to design where the camera lens cover is popped out.
* Can avoid scratches by keeping the phone inverse.
*Can use back case so that the lens cover will not come to contact with any object.
I m using this last 4 months, my g4 plus Camera work as 8mp because many scratches in camera glass,what can i do for better camera quality.
suresh, 01 May 2017when i use moto turbo charger, ghost touch and phone heating problems happening. if i use sams... moreI don't know about the ghost touch issues but the heating is because that moto charger is a 2amp 9 volts charger which results in 18watts of current... But in normal charger there is 2amp 5volts which results in just 10watts of current... The moto charger charges it fast and so it heats up...
AnonD-666528, 04 May 2017Please help me, I am using Jio& BSNL networks, when I turn mobile data on in BSNL networ... moreJio works only on 4g... When you switch your other sim to 4g the other sim automatically switches to 3g/2g which causes jio to loose network...
After update of 7.0 version...fast charging not happening through (moto turbo power supply) please help me guys.am very disappointed...
Anonymous, 03 May 2017Already posted solution. Download color filter app.
Please help me,
I am using Jio& BSNL networks, when I turn mobile data on in BSNL network, it's is automatically switching to 4G new work, and I loosing signal in Jio.
Abhimanyu, 28 Apr 2017Everyone is having that problem. I repaired it once, still now this problem occuresAlready posted solution. Download color filter app.
Please help me,
I am using Jio& BSNL networks, when I turn mobile data on in BSNL network, it's is automatically switching to 4G new work, and I loosing signal in Jio.
AnonD-666294, 02 May 2017Hlo I have buyed this mobile in last 5 days this moto g4 plus 16gb is hanging a lot plzz help me Pls update your phone
Hlo
I have buyed this mobile in last 5 days this moto g4 plus 16gb is hanging a lot plzz help me
Hi...
The worst experience about battery my Moto G4 plus gets auto switch off during video call and while playing video...Even battery is more than 50%..
If anyone having solution for not getting auto switch off then plz suggest me....
when i use moto turbo charger, ghost touch and phone heating problems happening. if i use samsung,blackberry,honor,lg 2amp charger no problems. i think issue is with moto charger
AnonD-664766, 26 Apr 2017Poor battery life. Bought this set just 10 mths ago. Battery needs to be charged 3-4 times a... moreReset the phone for good battery performance
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