I have had to rate Motorola a 1 star as a rating of zero stars is not available, this Moto G4 phone is my first Motorola product and without a doubt, my last!!! The phone is crap (Google it and see how many people have the common problems) and the customer service is a lot worse! Impossible to get any information from them and they have no interest in fixing a faulty product, a truly horrible experience. Do yourself a favour and buy something else!
Update: About ghost touch issue. Noticed it was worse during the day & in bright light at night. Shut off "Auto Dim" feature & lowered brightness to 1/4 bright. Still plenty bright & phone seems to operate normally even when charging. Very rugged phone. I slammed this phone & tossed it 20 times during ghost touch issues (ghost touch rendered phone useless, opened 38 internet pages, typed complete random texts, made calls on it's own, & opened what ever app it felt like. Almost bought S7 to replace it). No damage. Now back in love with G4+.
Used this phone for testing
#exellent display FHD
#pure android experience
#dual tone flash
#non slipping plaatic finish
#very good speaker...even respond bass!
#fast responce when launching apps
#constant android update
#abnormal heating (gets worse when turbo charging)
#camera is not upto the mark of 16MP...same performace as of redmi 2
#awkard slow motion...not equilized fps and poor quality
#ghost touch when turbo charging
#finger print sensor wont recognize on sweat fingers
#low clock speed
#moto emblem wears out after couple of months use
#battery has fair life
#easily scrachable back panel
G4 Plus was awesome for almost a year. Quick, great photos, great reception & sound. Now it has a Ghost touch screen. It opens apps, types characters & dials on its own preventing you from using phone. Many others have same problem even after reboot, flash, or replacement. Some say its the case but does the same ghost touch even without case, and worse when plugged in.
Prasad, 21 Jan 2018Is it working fine or are there any issues after updating security patch of 1st dec2017?After update phone was good
Balaji, 06 Jan 2018I friends i got new update security path of December 2017 Is it working fine or are there any issues after updating security patch of 1st dec2017?
Motorola G4 plus is very very good smart phone , i am using this set last 6 months but i did not find any problem, as compare to hewawai , Q mobile like china mobile etc Motorola is the best best from others , i know it is china made but very good quality
Stephen, 07 Dec 2017 My Moto G4plus has ghost touch problem after 14 months of use and is beyond repair, it can se... moreI have bought G4 plus Motorola in last October 2016..I am facing the peciliar problem of phone getting auto pressed automatically and opening of some apps...unable to receive calls some time...appears screen is too sensitive...Feeling why I bought this for 14500/-.Simply repenting a lot
I buy this phone about 1.5 year ago still have no issues.. great phone to buy in this price range... I see many phones in this range have bad camera quality then Moto g4plus ... I watch movie of length 2hr. It just spend 10% battery which is great ...
I have one year g4 plus, and it's oke. Everything work. For this money-best phone.
Anonymous, 30 Nov 2017I just bought this phone. I don't know what you're guys are talking about with this heating an... moreThere are 3 different versions. You must have the least of them, with 2 GB of Ram. By contrast, mine has 64 GB storage and 4 GB of Ram.
Rick, 13 Dec 2017When will Oreo update be available for Moto G4 plus?According to techradar.com it will!
I am glad, because I had this phone for over 1.5 years and I had no issues what so ever.
I am surprised at the number of posts who state all the different issues they are having.
Like all electronic devices, smart phones are somewhat delicate and need good protection against shock and need the screen to be kept pristine for proper response.
I have a wallet type case protecting it and although I am careful handling the phone, the case shows some scratches that would have been on the phone without it.
I have the 2GB RAM / 32GB storage version, with a 128GB micro SD portable storage.
I am not an extensive user, using it mainly for (in order of importance):
Phone, Google search, GPS, photos, notes (OneNote badge is the best!) and VR games.
When using a VR headset, the phone will heat up, but nothing like some users are reporting.
I am overall very satisfied with mine and look forward to get Android 8 on it!
I've been using Oreo with the Pixel XL 2 and I love it!
This is the worst phone I've ever had. The earphone keeps switching on and off. The volume has shrunk to unusable. Calls are not cutting off after two minutes. It's an absolute piece of rubbish. Check it out on the Web before you even think of getting one. The positive reviews are obviously bought...
My Moto G4plus has ghost touch problem after 14 months of use and is beyond repair, it can send out-going messages without my knowing it.........outrageous.
I have to disable it permanently and now buying a Sony XA1 Ultra as a replacement.
Don't have any confident in Moto products.