my father just bought be moto g(16GB) from Flipkart.Today my father just told me a Flipkart email had come telling from motorola that if your phone's IMEI number begins with 3533 your phone is incapable of connecting to the network right now because of a programming error on our part. It may take several days before your phone will connect to the network.At this stage, our understanding is that this only affects the 16GB version of Moto G. So guys is this true and happening with you.
pls reply thanks
ShiningStar., 31 May 2014Is it a dual sim dual active phone? I am looking a for dual sim smartphone where both sim are ... moreDear friend shiningstar,
I am afraid you can't find one! That is, both SIMs will be on standby but when you are on a call on one SIDE the other will be off network i.e., not reachable or switched off. This I guess is due to antenna sharing implemented to conserve battery. I may be wrong about the reasoning but sure about you not able to get one as on date!
Manshu Luthra, 29 May 2014I tried by putting Ringtone .mp3 file in notifications but it didn't work. Will you guide me..?You have to download Bluetooth file transfer and put it your song in to ringtone folder that's it and this app is useful.
Motorola has acknowledged that some users are not being able to activate their 16GB Moto G phones as a batch of these devices has been shipped with IMEI numbers that are not yet registered with mobile carriers.
IMEI numbers are 15-digit unique codes that help mobile networks whitelist and identify valid phones.
In a statement on its Facebook page, Motorola has said that "it is working around the clock to resolve this," and impacted users have been sent an email with more information.
Nikhil Pai, one of the affected buyers, told The Times Of India that Flipkart had indeed sent an email on behalf of Motorola, informing that it is offering a wallet credit of Rs 1,200 which can be used for any purchase on the e-commerce website, to pacify unhappy consumers. Affected users also have the option to exchange their faulty phone for an operational unit or return it for a full refund. Though the request will be processed after a week, as per Flipkart.
In the email communication, Flipkart and Motorola have specified that Moto G phones with IMEI numbers starting with '3533' might be 'incapable of connecting to the network right now because of a programming error on its part' and that it could take a few more days for the company to resolve the issue.
"It may take several days before your phone will connect to the network. You can find your IMEI number listed on the box or behind the back cover. At this stage, our understanding is that this only affects the 16GB version of Moto G. We are working around the clock with our network partners to ensure your device is listed properly in their system. Because of the complex process to activate, your device could begin working as early as Tuesday or it may take a few days after that for your specific device to begin working properly," said Flipkart in the communication.
Is it a dual sim dual active phone? I am looking a for dual sim smartphone where both sim are active at the same time. but dont know which one to get.
i am facing a lot of issues with this
the signal is not showing and i am not being able to make/reciev calls nor messages. whether motorola is going to fix these issues or what
Anonymous, 30 May 2014i dont have any problem.... maybe u r new to kitkat.... this is the best budget phone availabl... moreWhen did you brought this mobile ? And for you information bug fixed version 4.4.3 is only available for NEXUS phones not yet for Moto g pls research in websites regarding this problem on kitkat update
Srinivasan , 30 May 2014That's because of KITKAT (4.4.2)update not hardware problem i dont have any problem.... maybe u r new to kitkat.... this is the best budget phone available in the world right now.
vijay, 25 May 2014hai i am vijay i am looking for a good touch mobile with the price bt 10000-15000 , is that i ... moreGuys whose going to buy (esp India) MOTO G please wait for sometime as there is a serious problem with KITKAT update (4.4.2) wait until google comes with a valid fixes
i bought this phone in the month of march it was good for one month after that i started facing the problem with the battery it drains fast after the full charge it drains to zero level within 5 hours of full charge i tried contacting the local service centers over phone the numbers that was given in the invoice does not work or no response even i tried contacting Motorola support and waited for 10 minutes for the response there was no use of it and the battery gone dry completely . friends think before you buy this MOTO G.
Idriss, 29 May 2014Does MOTO G dual sim support OTG? Yes it does.
Hi bought yesterday the motog from flipkart. I HV inserted the sim of reliance. It was normal sim converted into micro sim by cutting it. The network showing unavailable. It's showing sign of H+ with red triangle and a + sign in the triangle. Important is that 3g is working fine but when calling,its saying network not available. Plz help.
Idriss, 29 May 2014Does MOTO G dual sim support OTG? Yes it supports OTG....
I bought this phone 3 days ago and so far I would say good job Motorola ✌️✌️ It's awesome device friendly to use unlike the Samsung dual which I used before (personal opinion) bothe my SIM are working great local sim and my sim from other country.
I believe the interface of the phone is the reason although I feel for android mobile I would say HTC are the best!!
I am an iPhone user as for my personal number but I was in need for a dual phone where I found moto G is the best as for the size and the performance.
That's my experience with this phone