om, 11 Aug 2016Really good phone moto x play i really suggest u to buy this phone .....i am also used moto g4... moreBefore passing negative comments about moto g4 plus please learn about the phone I have had it since the day it was available in the u.k had heating on that day it is very easily sorted no problems with the phone
karthick, 12 Aug 2016moto 4g+ vs moto xplay which is the best phone pls suggest frdsThe moto g4 plus is an excellent phone I have no regrets buying it
shrey, 18 Aug 2016hello guys!! i wanna buy this phone. i have two queries ..is this phone having heating issue??... moreI really wish people that buy moto phones would learn how to solve minor heating issue it is so easy to solve
Ratul, 26 Aug 2016You cant even use camera for more than 10 minutes, so whats the use..... Major heating issues ... moreHeating issue with g4 plus is very easily resolved if u look on gsm arena I have posted numerous times how to solve the heating issue love it absolutely fantastic phone
vicky, 30 Aug 2016Friends i will choice moto x play and moto g4 plus which is best to get. I say moto g4 plus as it's a later version phone i pre ordered from Motorola directly received it on day of release in the u.k love it fantastic phone
John, 01 Sep 2016Im using moto x play..i learned mt lesson never to use stock android because u cant force 3g o... moreCall your phone company customer service they will set it while you are on the call to them
Arun, 23 Sep 2016Do not buy any Moto phones. All the persons I know who bought Moto phone faced one issue or ot... moreI have moto g2,3 & 4 plus all still working perfectly never an issue with any of the moto g phones i have
Anonymous, 25 Sep 2016May be moto g4 iuse it Moto g4 plus is a fantastic phone
Swapnil, 26 Sep 2016Moto g plus has new features BUT IT HEATS A LOT EVEN IN CAMERA AND NORMAL USE. So Moto x play ... moreI have posted numerous times how to solve the heating issue on gsm arena moto g plus user opinions if you look at my comments you will see how easy it is to resolve
Anonymous, 04 Oct 2016moto g4 plus doent have e compassDon't worry as maps work perfectly even voice directions
Midhun, 12 Oct 2016Between Moto X Play and Moto G4 Plus, I can clearly tell you G4 Plus is the better option with... moreI pre ordered my moto g4 plus and can assure you it's an absolutely fantastic phone no regrets not had any problems
Michael, 13 Oct 2016Really? Moto g4 have lot of problems i just return mine fle overheating problems Do for set up phone while doing this it will update all aps that have updates ready let it charge completely before you update set it to update over wifi only leave it set that way as it will update as they are available you will also have updates for a couple of weeks that should sort any problems
This is really a nice phone.And i'm using reliance jio sim.But when i updated it to marshmallow, it stopped working video call even on the app 'jio 4g voice'.Do anyone have similar problem??? And if someone knows the solution of this problem then pls pls pls reply for that...
Anonymous, 20 Oct 2016its a serious kind of problem, at the time of charging phone heats up a lot to scary hot, when... moreFriends, I am using my Moto X Play for last 5 months. No doubt it's a great phone in this price-range. Display - very sharp & crystal clear. Battery durability is more than good! Camera capture is ok in sufficient to moderate light conditions, but not so good in darker state. RAM is sufficient for normal operation.Gaming is considerably good. 4G performance in both slots are excellent.I never faced any lagging or hang. Generates some heats during charging and prolonged video. But, this is a common problem for almost all smartphones...
I have updated my Moto from Lollipop to Marshmallow and the set is working super-fine !
So, I can recommend this as a very user-friendly mobile handset.
no after service by motorola. my phone is in service center since last one month.issue is on battery, but still they cant fix it.
Anonymous, 20 Oct 2016its a serious kind of problem, at the time of charging phone heats up a lot to scary hot, when... moreThis problem could be caused if you haven't done hard reset after MM update.
It also could indicate that some apps that are running in the background is using a lot of resources. Personally I don't have facebook nor it's messenger and use chrome with Request desktop site feature enabled to access facebook. Try disabling apps that you don't use. Al tho be careful when doing so as you could disable an app that other apps is dependent on, would make your device do some crazy stuff as occasional or constant force stopping of an app like launcher, settings, contacts, play store and many others. Mainly this is caused due to disabling google play services, but there are other apps too, so if you're unsure about the app don't disable app. If you do find yourself in that uncomfortable situation when apps is force closing. You can try accessing settings from the pull down bar, and enabling some apps or factory reseting your phone. If you do find yourself in a situation where you can no longer access setting you'll have to do hard reset, but first you should try backing up your documents to your computer or SD card if possible.
If you have flashed a custom rom you should try installing official firmware or other rom.
If you have rooted your phone and over-clocked it, or changed a governor of cpu, then you should try decreasing voltage. But not to the limit as this could lead to your device being really really laggy, trust me you don't want that to happen as these changes are permanent and factory or hard reset would not help. The only option would be to flash stock firmware or custom rom. If you have changed a governor of your CPU then you should change it to on demand. As this governor is working on full when needed and not all the time, it should go easy on your cpu, alternatively I'd suggest to use power saving governor as you don't use your phone a lot and your battery is draining fast. I am sure that you would know these things if you would have rooted your phone or had flashed a custom rom, but just in case.
You should take your phone for servicing to replace your battery as this phone has to hold at least a full day on a single charge. I had put it on a test earlier on where it was on idle most of the time with disabled apps that I don't use and it's score was 8 days. So yes, I do suggest you to replace your battery and do the above steps to optimize overall performance and battery life.
If none of that helps then you could go to your local servicing shop to swap your phone for other one. This would probably be the best option as they will definitely know what to do with it, just have in mind that highlighting the problems will drop the price, so be prepared to pay some extra cash.