Dont Buy Moto Z play in Flipkart (India )
I purchased this phone through Flipkart on 3 Jan 2017 , My phone got notification for updating software for 7.0, I refused to do that initially on 5th march 2017 , automatically the software and app was updating the while wifi was connected , after the software was installed my phone display got blanked
I have checked with the vendor who is doing warranty service (Digital communication T Nagar in Chennai , where you find worst review in google , This is the only service center in chennai )after so many hours of waiting they addressed my queries but they have informed that my internal display cracked but there is no external damage , I am surprised with their respond , I have asked them how come it possible when I purchased very recently it has completed only two months where the phone didnt got any physical damage or misused , They answered me back as it might manufacture defect or If mobile phone which kept in pocket by pressure also it may, This answer made me very pathetic. They told it is out of Warrant and it will cost 12000 INR , which is half cost of my phone.
I feel very badly. My phone didnt got any physical damage or mishandled but it has happened within internal how come I am not getting in warranty service.
I dont like to getting into unnecessary situation where i am not at responsible to this problem and I believe once the notification came to update the software after that only the display got blanked, I request them over the mail and phone , no response from them Basically I asked the representative to write the comment on job sheet where he mentioned as manufacture defect , he refused to do that ,
If you buy this phone , Dont keep it in Your pocket bcoz they want us to keep phone in head and roam.
Poor customer service both moto and flipkart , No one will give you proper response , You need to wait like anything .
i have dual sim version openline xt1635-02 here in philippines
still no updatde.
still waiting for nougat update for my moto z play here in saudi arabia
WORTHLESS UPDATE 7.0, 08 Mar 2017After updating to nougat 7.0 I was facing network instability problem as well as battery perfo... morefrom what country? im using dual sim unlock version still no update.
After updating to nougat 7.0 I was facing network instability problem as well as battery performance problem,so i replaced my phone on Flipkart. Don't update until every problem is solved by Lenovo. I would say don't update to nougat.
Anonymous, 03 Mar 2017Red mi note 3 is the best phone everMoto z play is the best
This is totally wrong and misleading comment. In fact I am getting extra battery life after upgrading to 7.0 nougat.
Worthless update 7.0, 02 Mar 2017After updating to nougat I'm facing a little problem in battery performance, it's not as good ... moreJust factory rest/format your phone after the update and all your bugs will be gone.
Deem, 28 Feb 2017which mobile phone is good motorola z,moto z play,htc 10,samsung s7.Red mi note 3 is the best phone ever
Worthless update 7.0, 02 Mar 2017After updating to nougat I'm facing a little problem in battery performance, it's not as good ... moreIf you don't do a hard reset after every major update, obviously there will be issues. I have upgraded to 7.0 and battery performance has improved a bit.
After updating to nougat I'm facing a little problem in battery performance, it's not as good as it was with Marshmallow. My phone is st under 10 days replacement warranty so I've decided to replace it. Don't update to 7.0
khalilzip, 01 Mar 2017Operating System AndroidÂ™ 6.0.1, Marshmallow Will receive an upgradeÂ‡Â‡ to Android 7.0 Nou... moreI'm facing a little battery draining issue after the 7.0 update as compare to MM.
After two month of use i must say it is good midrange device . Best part is battery life and unique design . Camera very good in good lighting but so so in poor light.
Overall I m satisfied with this phone at list i used this phone 2 years .one advice for others use back cover.for improve camera performance in poor light condition give me suggestions
AndroidÂ™ 6.0.1, Marshmallow
Will receive an upgradeÂ‡Â‡ to Android 7.0 Nougat
Deem, 28 Feb 2017which mobile phone is good motorola z,moto z play,htc 10,samsung s7.S7, no doubt, is the best.