I purchased a Moto Z Play on the day it was released in India and i got the handset from the flipkart on 24 Oct 2016. Within 18 days, on 4th Nov 2016 my screen went black while charging, and Motorola service desk claimed it as physically damaged and replaced the display unit after 60 days charging me 10,500/-. Still the handset is not working. It was claimed as PCB issue and was asked to open another ticket which may take some more weeks. Even with the new display unit which was replaced, the fingerprint sensor was not working and touch screen is not fixed properly and i can view a visible gap between the display unit and the touch screen. I had my handset only for 18 days and at service center for almost 105 days.
Motorola: What kind of handset is MOTO Z PLAY? luckily i noticed the issue with the handset and immediately removed it from the charge else we could have witnessed one more dangerous incident with this handset model. Also the kind of service we get here from this brand is ridiculous and pretty slow? sometimes no response? May be they cant provide service to the new launched models, if so, should clearly mention in the warranty terms saying service will be provided after an year or so. I spent almost 15-30 mins every day talking with multiple service agents explaining the issue?
Flipkart: i got worst response from the flipkart, i was just routed to the Motorola page with out any further discussion saying they cant help?
Hope my comments would help someone who is looking for this model
Excellent phone, no heating and sound issues, using for last two months. Trolls pl stop making these observations. Very good camera. battery after 7.0 update lasts almost 3 days, earlier it was two days. overall performance better than one plus 3 t. highly recommended.
Last Word, 11 Feb 2017Any improvement noticed after this update on camera performance in low light ?use google camera app
usen, 27 Jan 2017is there any issue regarding heating or low sound quality??Nothingg...no heating issues found till now and also it has loud notification sound...
munna, 10 Feb 2017is there any heating problem to dis mobible....????There is no heating issues except when charging mobile(It is usual becz of fast charging)
No problem in notification sound right from the beginning. In fact sound and battery are assets of moto z play. Camera performance in poor light is the only grey area but i got this sorted out loading open camera app from play store. OIS problem was overcome and got very good photographs and HDR videos in low light conditions. Performance of battery back up increased by 25 to 30% after updation to nougat.
Kabales, 11 Feb 2017hello everyone,is someone know how to turn off screen gesture? it's annoying screen waking up ... moreInstall Moto app again then open Moto App->Display. There is a switch available at the top. Reset it.
munna, 10 Feb 2017is there any heating problem to dis mobible....????No heating issues ...
redbriar, 10 Feb 2017i have notice that the notification volume of moto z play is very low...It's not very low....Normal nly
hello everyone,is someone know how to turn off screen gesture? it's annoying screen waking up all the time with clock,how to turn off? i tried uninstall moto app and its still not helps,please someone ! ,but feels like the best phone,if compare just camera with lg g4 ,its like the best,ITS NOT,moto z play its much better and battery life its awesome !
Last Word, 11 Feb 2017after nougat 7.0 battery life has increased in my moto z play.how about the low volume notification sound>? is it fix by the latest update?
Any improvement noticed after this update on camera performance in low light ?
i have read in the forum of motorola/ lenovo that there is a bug in notification volume which is very low..will it fix in the latest update?
i have notice that the notification volume of moto z play is very low...
munna, 10 Feb 2017is there any heating problem to dis mobible....????Heating issue is there, only during Charging..... No heating issue while using phone.. Phone is really good. Superb.