hi samsung my problem is that when i upgrade my s5 (SM-G900I) to lollipop version my phone say that my phone is upgrade in unauthorised way and then my phone is not able to upgrade to marshmallow. i go to samsung care they say that they can upgrade my phone to marshmallow but phone can get destroy so plz help me i want to upgrade my phone to marshmallow because many new features come tere so pllllllzzzz help me thankyou
For about a week or two this phone has lost its mind. While in use when batt reads below 80 percent it flickers to other apps, locks up, batt power drops like a rock, even shuts itself off. Thought might need a new battery, or phone. Seems to work with charger hooked up, and at 100 percent . Is this part of the update issue or is it a battery, phone. Virus, someone let me know.
I'm on ssi and don't have a bunch of money to waste if there is a fix. HELP
Rayla, 18 Sep 2017Since the update I've had serious problems connecting to my wifi. In fact i burned through 375... moreYes update on S5 6 is very bad Samsung the update not good ruin my S5 if you not update then DON'T UPDATE please!! Very bad😐
This Nov 2017 update completely messed up my phone. The stupid Google assistant keeps coming up without me triggering it. I can't even disable the dame thing because it's with Google. I can hardly touch the screen without it popping it. Then I have to keep resetting my settings, which temporarily fixes it for like 1 day then it goes back to acting crazy.
Then my battery life has cut down to like half. The apps keep crashing. Phone keeps freezing, especially whenever I get a phone call, it takes like 25 secs before the person on the other side of the phone to hear me. The phone has a mind of its own at this point. So upset that I updated the stupid software.
I hope they release a new update that would fix all these issues.
kath, 10 Nov 2017I suggest you consider yourself lucky and DO NOT UPDATE!!! My husband and I updated and it cha... moreHow did you not update? I got annoying reminders every time I turned on the phone
November Samsung Galaxy 5 update messed up my phone. Lost all my game apps that I downloaded, the spell auto correct is strange, and lost all my pictures from the past week. When I went to Shutterfly, it couldn't see any of my pictures.
My phone updated a few weeks ago. It seems that I have lost all my camera features. It takes pictures. But I am not able to adjust to night time. The ISO. Can no longer change from color to black and white.
And not to mention. It took me 10 minutes to type this due to the very persistent and annoying auto correct.
Is the camera thing a glitch? Because I chose this phone for it picture capturing abilities .
My s5 active updated to marsh mellow a while back, every since my battery seems weaker, the phone itself seems slower and most apps will glitch and freeze and say not responding.I personally didn't see anything new other than wifi calling in my notification bar now..anyone else having problems with a s5 active an
PhoneGuy, 28 Sep 2017When doing a update on my Samsung 7 I'm getting a message that says "Failed to Update software... moreI suggest you consider yourself lucky and DO NOT UPDATE!!! My husband and I updated and it changed our screens (2 phones) , changed our icons, deleted some of them, and now the text auto correct is even worse than it was before and now neither phone will charge beyond 91%. Both phones! I'm really losing faith in Samsung. The last two phones have been a disaster!
Anonymous, 20 Sep 2017Worked like a charm. Thanks so much.Thanks! Worked great!
When doing a update on my Samsung 7 I'm getting a message that says "Failed to Update software" Failed to update firmware. Visit a Samsung Service Center. I don't have a Samsung service center near me, what do you suggest I do?
My phone has been acting up since last update. It freezes constantly while using apps and it's generally slower to use. Really disappointing when they don't test these updates before launch. Don't break something that works. Unsure of what measures I can take to fix it.
This update has destroyed my phone. I guarantee I will never have a samsung again after this experience.
Dtox, 14 Aug 2017I just fixed mine. Update Chrome app in google play. It fixes the small type.Worked like a charm. Thanks so much.
Since the update I've had serious problems connecting to my wifi. In fact i burned through 375MG of my monthly 500MG of data simply cause i wasn't connected to wifi when i thought it was. I've also had a lot of trouble with the volume of the alarm clock app. Before when I maxed the volume I could hear it across my house. Now (with all volumne options maxed out) I can't even hear it on my bedside table. I was woken up this morning not by the noise of the alarm but by the noise of the phone vibrating against the bedside table because that generated more noise then the alarm itself. I've also extreme lag on my internet browser and all games on my phone which is especially frustrating. My autocorrect I had to disable in setting of replace word as it is completely useless at the moment. It replaces even some of the most basic words with random things. I tried to write the word 'man' and it kept replacing it with with 'mainly'. Super frustrating. I've always loved my galaxy but this is extremely frustrating and a huge let down of an update.
Anonymous, 21 Aug 2017Fixed it - thanks!Can't wait to try this, tyvm, Samsung wasn't much help.
Vera, 12 Sep 2017I can't able to update my latest version samsung galaxy s5I'm unable to update to the latest security patch (August) either. This patcht is supposed to fix the bluetooth LE problem. I just keep getting can't connect. I tried updating using the computer and it says no update available even though I know there is. This just plain sucks. Right now I have my tracker connecting to an old iPhone each morning. I had a perfectly good working phone (even did that factory reset trying to fix bluetooth issue) and Samsung and Verizon mucked it up. Just put it back to the way it was before the July update.