Samsung acknowledges Galaxy S5 Lollipop update issues Comments
- Jaxo
- 3hT
The new update is terrible.
My wife updated her s5 and told me about all the problems and I didn't believe.
So after I made the update on my s5 it was just worser.
They should fix it or I will smash my phone to the wall and never buy Samsung again.
- Anonymous
- kq{
I've lost my locking phone phone capability. Also when you touch the screen, it sends out bubbles of color. I also can not connect to thr internet at all using google, I have to find chrome and go in that way. My original Gallaxy S5 had major issues issues after the last update and was replacec with this phone. Very very very frustrating.
- FXL
- X9q
Nothing happens when you hook up phone to computer to see your music. Need to sneak in the back door to manage music. I have to "trick" the phone into seeing ALL files by selecting PHOTOS - only then can you see the music file.
Even with that, the music transferred from the last time does not show up on the screen at all, so there is no way of knowing exactly what is there and whats not- need to delete all music every time and start from scratch. - It's ridiculous.
- Hld
- 052
My phone is updated during the night.
It is still trying to open.
Have the two circle cogs going round last few hours.
What do I do now
- CPTbrunost!
- ix$
Well.. i'll updated my s5 today.. it worked fine the 5 first minutes.. but when i open snapchat, the phone got crAzy! The touch react like it is a water drop on the screen.. ITS TOO ANNOYING! I'll have to restart the phone like every 5th minute!! My mom called me 10 minutes ago.. I COULDN'T ANSWER! BECAUSE THE TOUCH REACTED TO THE "WATER DROP!" But it is no water on the screen! The screen is totally pure! PLEASE FIX THIS PROBLEM! it's TOO ANNOYING!
- Anonymous
- 9A6
Has anyone had trouble with Google music not playing?
- Dicko
- 6v0
Since last update ì don't know how to store things from phone to sd card. Or where to find it
- Charity
- QyS
I did the update and ever since then I am unable to enter in numbers with decimals (ex. $10.75) in my email or online banking apps. After hours spent with tech support and then 6 hours spent backing up my phone and doing factory reset, issue still exists. I still have 13 months left on contract. So much info lost during "backup". I'm furious!
- jen
- 4rc
I usually wait a month or longer before system updating. I wish I had done that this time. Nothing but problems since updating over a week ago. I really hope they try to fix this soon!
- Anonymous
- sw$
My phone keeps switching off at night when charging. My alarms are missed. also the battery depletes very quickly I find about 3pm or 4pm i have recharge. I am barely using it in work. for example this morning it was at 100%. I powered the phone on because it was off for some reason. I have been only using it for 15 mins mostly to type this and it is at 88%????!!
- Anonymous
- IxT
Galaxy was the best in my opinion. Guess i'll have to go back to motorolla!
- Maddog
- jZA
Jay, 25 Oct 2016My gallery and videos also disappeared with no warning...particularly upsetting as we have a n... moreI am sad to say, I also lost all my pics with this upgrade.Is there anyway to retrieve these. I already checked my verizon cloud and they are not there either.
- jangsta
- 4fQ
Ran the verizon OTA update on my samsung s5 6.01 phone like 2 days ago, 10/22 or 10/23 and now my phone keeps boot looping. WTF!???!?!?! Time to completely drop Samsung because it looks like they don't test ANYTHING!
- Jay
- dQf
Liz, 09 Sep 2016I did the new update on 9/7/16 and it has erased most of my pics in my photo album. I am so ma... moreWe lost our new baby's first photos too.
Very upsetting.
Have you had any advice?
-I'm hoping some are on my SD card and are just being ignored by the phone.
(S5 neo)
Cheers
- Jay
- dQf
Anonymous, 15 Sep 2016I didnt "choose" the up date, it finally ran on its own and trashed my sd card. This will be t... moreMe too...lost all of my sd card content -including all photos of our new baby..
very upsetting!
Also it flashes whenever it rings or I receive anew email, and when my alarm goes off.
Samsung support tell me this is normal (???)
Samsung you suck!!!
- Jay
- dQf
Anonymous, 23 Oct 2016Lost my gallery last update,lucky for me pictures were not gone. I have to use a new app to ge... moreMy gallery and videos also disappeared with no warning...particularly upsetting as we have a new baby, and we lost everything!
My memory became full, it informed me.
Next time I looked in my gallery it was empty save for some downloaded images...I'm not sure if they were wiped by an update, I'm just really disappointed!!!
- Jay
- dQf
Anonymous, 23 Oct 2016Lost my gallery last update,lucky for me pictures were not gone. I have to use a new app to ge... moreMy gallery and videos also disappeared with no warning...particularly upsetting as we have a new baby, and we lost everything!
My memory became full, it informed me.
Next time I looked in my gallery it was empty save for some downloaded images...I'm not sure if they were wiped by an update, I'm just really disappointed!!!
- Brenda
- Yg8
Terrible update. My service constantly disconnects from my wifi, all my text messages come over 2-3 times and battery life is horrible. Those are just a few things that have made me now hate my Note 4. When will there be a fix to it all?????
- Maybriones
- IKT
John Leeds, 24 Oct 2016Having issues after latest update 20th October. Screen just blacks out. Sync email is not work... moreI am having all kinds of problems.
- Shellbell
- xW%
Mine does same shuts down whenever it feels like it. Wears down the battery turning itself off n on. Can't bring it back on I get merchant bit .. kernel or something like that have to reboot power n volume down button. Doesn't always work hav to put back on charge to get it going again. Driving me mad
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