Samsung acknowledges Galaxy S5 Lollipop update issues Comments
- Lonewolf
- 4Rxj
My phone just did an update earlier this week and now it won't connect to 4G and I don't have anything on it to check the 4G. Is anyone else having this problem.
- hate updates
- 6DAR
I used to be able to share a photo from Facebook externally to Samsung contacts via text or email. I now get an error message that says unable to attach file and end up having to take a screenshot to send to someone. Has happened since newest upgrade in September.
- Kat
- X{PN
Anonymous, 07 Oct 2016This new update won't let me charge my phone at allAfter the update of my sansung s5 to 5.0 it doesnt charge anymore what should i do? Need help thank you
- martig
- 44ZX
What is up with sending photos now. I click on the photo, then it asks me if its a new contact or existing. Then I have to go to the contact list to choose them instead of just typing them in at the top. Then once I have it all filled out it asks me again if this is the photo I want to send. Then it takes FOREVER to send and most the time people call me back to tell me they received a jumbled photo or a message saying my photo failed. This has only been since the new update. I have always been a Samsung die hard fan but this is really making me rethink things. Should I or Could i remove the last update?
- Elaine
- m7ip
My S5 screen has been flashing on and off for months and very often wake up in the mornings with a black screen, have asked for help from my supplier but they are rubbish, contract doesn't end till next March and i'm paying £30 a month for this rubbish.
- EDDY
- mxVj
My Galaxy S5 has black screen , for what reason I really do not know. After software updates I noticed that the phone is running too slow and sometimes hardly responsive, anyway it was working fine at night, woke up next day and my phone was black screen, nothing works at all I watched YouTube Videos and tried all possible ways ...... take off the battery ..... power button ..... power button and volume up ......volume down .......and home button together with power button and volume up and down ....all possible ways....but still nothing work...... if there is any suggestion..... will be much appreciated.
Many thanks
- emulz
- scJD
I have a Note 4 did the update a few days ago and ever since then my screen flickers if i have it set at a low brightness, it freezes every 30 minutes if not more. it restarts my phone randomly, and now my battery/phone is getting hot when it charges. Ive never had this problem and now im not even sure how to fix it. thanks samsung
- Anonymous
- q}}p
I can't even use my phone. It freezes stays on samsung screen. Just stops working all of a sudden. Super annoyed and very frustrated. This is my old phone and I have 2 toddlers at home so rely on this if there ever was an emergency... Have lost a lot of faith in samsung in general now.
- Donna
- 3Wf{
Anonymous, 06 Oct 2016I just did the newest update last Thursday after avoiding it for months. This morning, I was u... moreI literally have just ordered a new battery cause I thought it was that. Taking my battery in and out all the bloody time is doing my head in.
Why they send out "updates" if they aint working properly is beyond belief. My battery lasts less than half a day. It's ridiculous. It used to last ages it just drains now.band taking away greyscale is another nightmare. Sort it out Samsung fgs.
- Sahar
- nxgF
Ever since the new update my device flicker when at low brightness and is seriously annoying to look at whilst in bed.
- Kilomech
- IbG2
CC user, 09 Sep 2016I updated my Galaxy S5 yesterday and experienced some of the same problems others have reporte... moreThank you so, so much. I was literally seconds away from doing a full factory reset (and I hadn't backed my phone up since early Jun) when i saw your suggestion. You were 100% correct, this fixed the connection issue immediately.
- Anonymous
- k9Ti
I just did the newest update last Thursday after avoiding it for months. This morning, I was using iheart app and when I went to stop the app, the screen stayed black. The power light and the 2 menu lights on the bottom next to the home button light up and it vibrates, but nothing on the screen. I have taken the battery out/put it back in, held down the power/home/volume button and nothing!! I have never had a problem with any updates before this.
- Anonymous
- jpky
GD, 25 Sep 2016Updated Samsung s5 software, and now my phone won't recognise my password. Has anyone received... moreMy phone stopped recognizing my password overnight last night. I turned the phone off and turned it back on and now it works.
- Bustaknutt
- pYIu
I have never had any problems withe any updates of the s5. Mind you, I always back-up, and factory reset before and wipe the cache partition after any updates. I just today 14:30, Monday 3/10/16 installed 6.0.1 and again no problems whatsoever. My s5 is SPIFFING!!!
- SS
- qPFs
The same happening on my phone. Photos taken from phone and constant updates to add new apps that I don't want or need. So when not added, the phone adds the apps on its own. I bought the phone so I could place my own apps in it that I need or want. Or none at all. Just a phone for simplicity or what I want do, not for it to force things on my screen and in my applications. This will be my last Samsung.
- Anonymous
- jZxf
Has totally reeked havoc with my tablet. Locks up for no apparent reason.
- FryDaddy
- q9jd
The last two updates have been a disaster. Loss of password access, couldn't send messages and the latest issue when we go to an area with no service the phone will not start picking up cellular service until we reboot and sometimes that does not work. This happens on BOTH my wife and my phone. Dah thinks its a software issue? Like many these are our only phone devices and this is un acceptable. I really don't want to go to Apple but what are our options. Need a phone that works.
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