I did the new update on 9/7/16 and it has erased most of my pics in my photo album. I am so mad and most of these pics were of my 3 children. Any way of restoring my cell phone to that date and getting my pics back???
85newfiegt, 09 Sep 2016Since update can't send or receive mms messages!!!! PLEASE FIX It's an S6
I just updated my phone yesterday 9/7/2016 and now each time I try to login to youtube.com it is saying unable to sign in and then retry screen.
I did the update with my Sumsung S5 Mini
screen freeze , Battery over heating , Phone switching off , thought it was my phone only i change phone as i had another one .. same issue
what is the solution ?? please help
Messenger and Facebook won't connect on my Galaxy s5. Were working but now telling me "check internet connection'. I certainly have connection. JUst these apps not working.
Had similar problem in that after the update to Marshmallow 6.01 on my S5 Active couldn't connect via bluetooth to anything. Did the factory reset and that solved the problem with the bluetooth. Still really sucks that I now have to set up my entire phone again. The randomness of this is really interesting though. My wife's S5 (not Active) had no hiccups whatsoever after the update.
PapabearBarry, 01 Sep 2016Why does my Samsung S5 keep telling me I have a software update and need to delete any unused ... moreWhn you get a solution id love to know it. Because i am having the same issue
I have a galaxy s5 and I just went through the new update a couple days ago now I can't recieve ant text or call people can't recieve my messages but when they,send back I get nothing.
Franknothappy, 02 Sep 2016Updated S5 23 August. Phone is now running VERY hot. Turning it off as concerned about heat o... moreDo a factory reset i had the same problem and my battery would last an hour at full charge and get burning hot so i done factory reset and it's like new, someone on here posted how to do it so just follow there instructions
I have a Samsung S5, and it was ok before the recent update, now it keeps freezing, and I have to take the battery out to close it and then re-start it. I have been a samsung phone user for years, sorry, I think next time I'm going to do the unthinkable and switch to an iphone
vj, 24 Aug 2016i have Samsung galaxy s5,i have a problem that my phone restart every time and the screen runn... moreWe have the s5 active same issue after an update. Unfortunately, the only thing we could do to "fix" the problem is a factory reset. It completely wiped the phone back to factory settings; but no more problems and we will NOT reinstall that update. To do the factory reset push and hold the power, volume up, and home buttons all at the same time. Hold these buttons until the phone turns off and back on.
Hope this helps!
I'm also receiving an error saying I don't have enough space for an available update, even though I do have. Been having other problems too, but figured it was just because my phone is old.
Updated S5 23 August. Phone is now running VERY hot. Turning it off as concerned about heat of phone. When on and hot using up battery within a couple of hours. Also using more data whilst hot and using battery. I need to turn phone off and take out battery to stop what I assume must be a program running underneath. Happens most days.
Hope Samsung is aware of the problem with their phones!!
Why does my Samsung S5 keep telling me I have a software update and need to delete any unused apps and pictures to free up enough space...... I have plenty of space and when I try to update, it tells me my software is up to date and check back later. Of course, when I go back to my main screen I still have the notification that i need to delete files to free up space.
I know I have enough space because the first time i tried to check for an update it wouldn't let me until I did free up space. So, now what?
I finally did the update to my Galaxy S5 and it ruined my phone. It would no longer charge. I was told at the Version store that there was no way to undo the update and this happens alot. Also that Samsung accepts no responsibility for it because I CHOSE to do the update. I had to get a new phone. Not happy..