Samsung acknowledges Galaxy S5 Lollipop update issues Comments
- PapabearBarry
- Rn@
Why does my Samsung S5 keep telling me I have a software update and need to delete any unused apps and pictures to free up enough space...... I have plenty of space and when I try to update, it tells me my software is up to date and check back later. Of course, when I go back to my main screen I still have the notification that i need to delete files to free up space.
I know I have enough space because the first time i tried to check for an update it wouldn't let me until I did free up space. So, now what?
- Kk
- knX
I finally did the update to my Galaxy S5 and it ruined my phone. It would no longer charge. I was told at the Version store that there was no way to undo the update and this happens alot. Also that Samsung accepts no responsibility for it because I CHOSE to do the update. I had to get a new phone. Not happy..
- Bambam87
- RqU
Anonymous, 13 Aug 2016Tragically, I just had the same experience with my galaxy S5. It updated and then crashed. The... moreHook ur phone up to ur computer. Download apk installer. Download the bootloader driver. And install from Odin mode from as card.
- Apryl
- FED
Hello my galaxy s5 keeps doing a system update.. it has done it now 4 times. And within 3 months... what should i do??
- Sillybilly
- mpi
Annoyed customer, 22 Aug 2016I'm happy to say the battery drain issue seems to have been resolved, yesterday (21Aug2016) th... moreHi,
How did you resolve your battery charging problem?
- sillybilly
- mpi
Anonymous, 23 Aug 2016I'm on my second warrant replace,net...same issues as my original phone. I'm upgrading by wee... moreHi, can you please say exactly how you resolved the charging issue?
- Anonymous
- 3Jf
AnonD-573555, 18 Aug 2016My S5 is completely dead (began having issues yesterday am) I tried charging with multiple ch... moreI just updated my at and now it won't even turn on, comes up with the Samsung writing and then the screen goes black. Pressing the power button a few minutes later leads to the same thing happening. Not a happy man.
- BIGMAC
- jbp
BigMac, 25 Aug 2016My Samsung Note 4 is constantly freezing and rebooting since the system upgrade on Aug 16,2016... moreI have all the same issues that you do with my Note 4. I also deleted many apps but it didn't fix the problem.my update was on Aug 16th
- Sean
- HkZ
AnonD-575788, 24 Aug 2016I have also many same problems with the update like other s5 users. Battery drain faster, vide... morehi,
I read your post and have similar problems with the A9pro (lollipop)like screen freezing and video crash.
I try VLC, KMP and others which have also issues and found one called simply "Video Player"
Since then I can read all videos in any format again without any problems.
Seems to be an incompatibility between former good players on Android 5 and 6.
"Video player" App and uninstall all the apps with problems cleared most issues.
Hope this can help you.
- BigMac
- jbp
My Samsung Note 4 is constantly freezing and rebooting since the system upgrade on Aug 16,2016. I have deleted many APPs that I thought could have been creating a conflict with the New Upgraded system and it helped somewhat. My phone only rebooted itself about 5-6 times a day but it still goes to Black screen for about 60 seconds after the APP freezes. My phone now is so slow and whats up with my phone Pausing as it only 1/2 way thru the reboot?
- Tari
- TaY
AnonD-575788, 24 Aug 2016I have also many same problems with the update like other s5 users. Battery drain faster, vide... moreMe too!! all of the same problems ;(
- vj
- X}t
i have Samsung galaxy s5,i have a problem that my phone restart every time and the screen running all the time without stop,i don't know how to fix it, i hope someone will help me with it,
thanks,
Vj
- vj
- X}t
i have Samsung galaxy s5,i have a problem that my phone restart every time and the screen running all the time without stop,i don't know how to fix it, i hope someone will help me with it,
thanks,
Vj
- Anna
- 0Rr
I have problem with the viper application it's not working as before discounted all the time what I can do with thst
- AnonD-575788
- xw$
I have also many same problems with the update like other s5 users. Battery drain faster, video player crashing files, the phone get hot with use and slower too. But the most annoying since the update, bluetooth connection is not automatically any more. Any time I enter my car I have to connect the phone like is new device.
- b4s5
- vTk
Since the lollipop update, the quick menu has disappeared and the phone no longer recognises the earphone jack and therefore no longer automatically brings up the music play menu.
I thought I could live with that but no I find the music player crashes midway through songs.
What the???? Up until this update I was pro Samsung, but this is quickly changing. Samsung please fix these issues.
- Anonymous
- rRS
AnonD-573528, 17 Aug 2016My Samsung Galaxy s5 having issues with Software update, getting hot, and losing a charge, go... moreI'm on my second warrant replace,net...same issues as my original phone. I'm upgrading by week's end!
- Annoyed customer
- 3pL
I'm happy to say the battery drain issue seems to have been resolved, yesterday (21Aug2016) the battery charge life seems to be solved and is better than it was prior to Aug.
I known it's only a day since the correction - therefore, I hope I won't have cause to report anything to the contrary.
Please stop all the updates - are they necessary (unless it is to fix an existing problem).
Posted. 13/14 August 2016 (Below)
Sansung S5 - battery charge used to last 4/5 days, in the last week the charge only lasts less than 24hrs.
This will be my last Samsung - too many updates that that create problems
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